Super unprofessional. Cancelled on us last-second and tried to blame us?
Showed up to our house and left BEFORE the agreed cleaning time. Apparently they also don't ring or knock.. as a policy..? No one told us.
Even though we were actively texting, explaining where they could park, they decided to cancel because "we didn't answer the door." The door they didn't knock on.
This happened in the morning. If they were willing to come back later that day, we'd accept a misunderstanding. They refused and offered a different day. I assume someone just wanted a day off. Cancellations happen, but don't try to pin the blame on the customer..
We'll be going with a more trustworthy cleaner. read more