While driving down the 10% grade hill our brakes began to smoke, so I managed to pull off the road…read more We called for a AAA tow and it took them over two hours to get to us (less than five miles from their business), however, I will say there was an accident down the road they were working on. When the tow truck lady got there she did a GREAT job. Very friendly and knowledgeable, however, she is the only positive thing about this business. She suggested that we have our brakes checked and I drove to their business. The mechanic took off my tires and within 10 min said I needed new brake pads, rotors, and calipers with a quote of $2500.00. I told them I was going to get a second opinion and Wes, tried to give me the song and dance that they were only business open that could do it. I told him I was willing to risk it, since my brakes seemed fine, the rotors were not warped. He made me sign this waiver of liability and then charged me $142 for their time. So I drove down to Big O tires and had them look at it. They drove it and removed the tires to inspect the brakes. They told me that, yes, they got hot but I was in need of NO repairs and they didn't charge me a penny to tell me this. This is the worst scam in town and I cannot believe they are still in business.

After our hire car broke down in Yellowstone National Park, the Hire Company contacted Big Bear to…read moretow us out. Alan towed our car to the depot in Jackson, then drove us all the way to Idaho Falls to pick up our new one. When we got there, the computer system couldn't handle our situation and the clerks were a bit incompetent. Alan stuck around the whole time until we got sorted, and even made some phone calls to the Jackson depot that the clerks couldn't manage for some reason. Without his patience we would have been totally stuck. He still had another job to do that day, so must have got home very late. What a great guy.

Far from home, with a disturbing wheel/tire/brake issue in our camper van, and after being turned…read moredown by two other auto shops in town who were too swamped, Yeti graciously agreed to help, diagnosed the problem and got us back on the road quickly. They were swamped too, but they did it anyway. Our vacation was saved and we are grateful for the compassionate and smart office staff and mechanics who helped us. This is a good place.

Rude lady at counter , price gouging . Wanted 900 for brakes . I also asked about a knock they…read moreshould have pin pointed during inspection, which they charged me 350 just for a hour inspection . 4 bolts missing from transmission to frame . They left my lights on and key In accessory instead of off draining my battery. I asked for a jump the lady at counter sighed and rolled her eyes . I will never ever come here again . My lesson was learned . Oh and they took 5 days to do this basic hour inspection , in which they did nothing except drain my battery and give an attitude , which I feel like came from me not wanting their 900 dollar brake job

We have had their help with several issues over the last few years and they always come through…read more They found an old replacement tire for us and fixed our ATV tire quickly so we were back on the trails. We highly recommend them.

I had a flat tire with no spare. They not only found matching tires but they also fixed a great…read moredeal of other problems on my ten year old car. GREAT PLACE!!

Great tire service for the community. We are lucky to have them. I have used them several times…read more Always great service.

dropped off a spare tire with a small leak. picked up the tire after lunch and attendant chareef…read more$30 cash only. on the way home, we had to use the tire to find out the leak was not repaired and was leaking air. apparently, all Skinner did was fill the tire with air, didn't verify the repair and pocketed $30