Affordable windows did such a great job installing new doors and windows in a timely manner. The quality is impressive for such a reasonable price, and the windows and doors really reduced quality of life inside the home, in terms of aesthetics, energy savings, and noise reduction! I was very satisfied in every way. read more

We purchased and renovated a 20 year old home a few years ago and finally were able to replace the horrible builder grade windows. We had 3 estimates and Affordable Windows and Exteriors were by far the best choice. They are a local business, and that was definitely a determining factor. One of the window brands they use, Simonton, suited our needs in every way. They are made in America! The quality and insulating properties were just what we were looking for. The salesman, John, was very personable, professional, timely, and knowledgeable. The owner arrived a week later and took the measurements so they would be manufactured exclusively for our home. Our new windows arrived a couple of weeks ahead of schedule and we were able get them installed the very next day! Technicians Dan and Kage arrived on time and finished our 15 window project in 2 days. Affordable Windows and Exteriors have their own installation teams and do not subcontract, which is another reason they are superior to the competition. It's an all inclusive price. They were professional, courteous, and very efficient. We couldn't be happier with our experience and the final result. Our home looks and feels great. read more

We contacted Affordable Windows & Home Renovations, AKA : "Affordable Windows, L.L.C." for a price to install 22 New Thermal Elite windows and 2 new patio doors, all containing Argon Gas. Jason V., Marketing Director gave us a reasonable price which we agreed to on the spot. The installation began in early November. The installers, Matt and David have worked together for 14 years, and it showed. They both seemed to know what the other was thinking. The install took 4 days. Both of them are meticulous in their work. They did a great job of cleaning up during and after each window they installed, keeping the dust to a minimum, and hauling away all old windows and screens each day. All office and field personnel are great, including of course one of the owners, Jeff C. Any changes / corrections after the initial meeting with Jason V., were easily changed without hesitation. We no longer need the unsightly, "Sun Screens." We are very thankful to all at Affordable Windows & Home Renovations. We will / would recommend them to anyone and everyone. William & Janet read more

I gave the 4 stars reluctantly, I could have easily went 2, but i know their installers are nice, and people working at the office are nice as well, their product however is not so good. Let me start with the positives. - Sales call was very professional and the lady was nice. - Guy came in to give us info and pricing details (John) also very nice and thorough with explanation - Installers (Matt and his friend i don't recall his name - Which i learned later Matt is no longer with the company) are very nice. Professional and really show that they love what they do and take pride in the work. - Finance and Front Desk ladies are all friendly and helpful The Negatives are: - I am on a national do not call list, not sure how the sales people missed that and called me, never the less i ended up using their service - Product = Not up to par and what I have see at friend's house done by competitors at much cheaper prices. Sliding patio door's screen is already torn and we never use it since its hot here, all got installed in May 2016 and we are in October and already torn and out of frame. - Glass for sliding door is blemished. Matt saw it and said that he will make sure order a new one, but I should call office to confirm. I never did, because i was traveling overseas. When i returned I called, was told hat the usual lady at Front desk is not available but a message was taken and someone will call me. No one did, I called a month later, same dude, same story I said i have called before and was promised this time some one will call. a few minutes later the Front desk lady called, and said that they have my window (I was surprised, i assumed that Matt had told them but I never heard back from them until September, because all my attempts to call i never was able to get a hold of someone to file my report of blemishes with) Any ways, yesterday a new sliding door came in and installed, and the installer apologized as there were even bigger blemishes on the door glass again. I understand that things life that happen, but i suggest that you guys need to have a Quality Assurance employee that checks everything before it is out to be installed. This is waste of my time, as i had to re-arrange my work schedule, this is waste if resources on your part and it is waste of glass/plastic etc. whatever goes into making the products that may harm the environment. Any way, the sliding door is installed but waiting on a new door to be ordered and a few weeks later installed. A good company that i can recommend, but all, please do your homework and your quality check before having anything installed in your home.. as it can be a hassle. read more

Will never use their services again. They won't schedule anything more than 5 days out making it prohibitively difficult to schedule at an available time. I have a full-time career and need to be able to plan in advance to ensure I can spend an entire day waiting on a service. They didn't call back after their first attempt to schedule and I had to reach out to them. Finally booked a 12pm appointment and they called at 2pm to say they weren't coming. It's been 2 months since I paid in full, up front, and I'm still waiting. Their contract releases them from all incompetence and holds the customer hostage. They can basically burn your home to the ground and deny all responsibility... You have 72 hours to cancel, but they have an eternity to be incompetent. I've used Home Depot multiple times and the sales rep from affordable Windows bashed them saying they were overpriced and used poor quality materials. Well I'm happy with what they sold me, they were on time, and diligently followed up with me to ensure satisfaction. I never had to babysit Home Depot. read more

This place is not closed. They are still in business. We had them install 28 windows in our house 3 years ago and the quality of the installation has not held up. While they have come out at various time to address issues, there has been nagging ones that I cannot get resolved: 1) They never did follow through and do a post-installation inspection 2) Never removed the screws the installers put in the base of my windows and caulked the holes; this is a no-no because the screw is a channel for water run off into my wall 3) I have had my bedroom windows re-caulked twice because of major cracking/separation from the wall and am now doing it a 3rd time; in fact I have several windows with major separation/cracking and my handy man will be doing the recaulking...inside and outside 4) Never came back and rehung 2 family room windows that were not installed correctly (flush to the wall) and that have leaked twice, majorly, during heavy rainfall. Both times the windows have had to be recaulked on the outside. This summer I had an additional window pour water into my house, my single pane windows that were on my house for 15 years never leaked in the amount these 3 windows have The owner, Jeff Caruso, was rude to me regarding rehanging my family room windows; he was the one who suggested that it needed to be done...he apparently did not want to do the actual work. So steer clear of this company. The product may be nice, but good windows are useless if the installation is poorly done. read more

worst service ever. windows installed in march. they knowingly installed a window defective glass. they are handling as warranty issue. it is now july and the refuse to replace the window that they should never have installed. i don't want new glass installed by some unknown third party. i want affordable windows to give me what i paid for - a brand-new flawless window. so buyer beware. read more

I cannot attest to the quality of the windows or the install as I couldn't even get anyone to come out and give me a quote. Made an appointment for a Friday at 1:00. 1:30 no one shows so I call and spoke to the rudest woman possible. First she tells me they tried to call the day before to confirm. When I made the appointment I gave her two numbers to call. One, my home number and the other my cell. I ask what number she called as I have caller ID and received no such call. She then gives me a Utah number of 801. Not even close for Phoenix. She says that's what is showing up on her caller ID. I ask why she didn't call the numbers I gave her and she states she goes by caller ID and my number showed up "Unavailable." I ask where she got the 801 number then and she gets upset and tells me they cannot come out without verifying the appointment and they need a proper number to call. I explain I gave her two numbers and she goes back to her caller ID showing an 801 number, what happened to "unavailable?" Guess she has trouble keeping up with her excuses. Now she's telling me I need to call the phone company and find out why my phone is showing a false caller ID number. Huh? She didn't even offer to set up another appointment which is fine with me. Why would I want to deal with a company that cannot even show up to sell you their product? And then they blame you and make it sound like you're phone is the problem. I'm guessing getting them to show up once you pay them would be another huge pain. read more

When our windows were delivered they were not what we had originally ordered with our salesman. Because of COVID we had to do a lot by scanning and emails. In that process, the obscure windows we had originally requested were not delivered since the back and forth with emails I did not catch the change to all clear. However, for a company that prides itself on customer satisfaction, they don't even come close. I even had to go to our city hall and obtain the building permit--which was not credited to our account until I contacted the Affordable Windows office. I had paid half upfront to order the windows and the rest was due on the install date. However, since we did not receive what our original order had been with our sales rep (Rudy) I did not want to pay for something I had not ordered. Our original windows were obscure in the bath area so replacing them with the same would only make sense. The installers called the owner who in turn called me. Jeff, the owner, was such a bully over the phone I finally had to hang up. He called me a cheat, liar, an old man who didn't have a memory any more, cursed multiple times (will not repeat what he said on internet), called me a loser, and many other derogatory names. He also denigrated our salesman saying Rudy was old and would not remember what he sold. Jeff (he owner) has no customer service qualities, and our salesman (Rudy) never called us back to apologize for the problem. You are probably better off with another company who sells the same brand. A few positive statements: the installers were courteous, clean, on time and fast. The windows are what we were told in terms of size and quality. read more

I've used Affordable Windows twice to replace my old single pane windows with energy efficient ones and I'm very happy with them. The whole team has been great to work with and definitely want to ensure that their customers are satisfied. There was a glitch in the second order with the color (lighter than the windows that were installed from first order) but the company reordered the correct ones right away. What a difference these windows have made in keeping out the heat and cold as well as greatly reducing the amount of dust we see! Wish I had done this sooner... read more

The team at Affordable once again did an amazing job! This is my second time using this company (they replaced all the windows and back sliding door on my house in August of 2015 and did an amazing job then). The windows I ordered this time were for a new build detached garage at my house. After the windows were ordered, Jamie did a great job of keeping me up to date on their delivery date and called me as soon as they came in. There was a small mix up on the glass on the windows, part of it being my fault, but Jeff (the owner) did an amazing job on working to get that fixed and volunteered to come out and replace the glass at no extra charge. He really is a business owner that wants to make sure his customers are happy. I am still a very happy customer and will recommend Affordable Windows to anyone that asks! Thanks again Jeff, Jamie and the Affordable Windows Team! read more

I'm the type of person who typically over researches several companies before making a decision on large purchases. While price does play a part...the integrity, customer service and warranty is also crucial. My husband and I purchased a condo as a rental and had all windows replaced today by Affordable Windows and I could not be happier. It started from the beginning with John who was very thorough in educating us, then the Nick and Daniel who were so professional and courteous, and a final walk through with the owner to ensure everything was installed properly. Nick and Daniel did a great job of removing and reinstalling all the blinds and ensured everything was cleaned up before they left. Everyone who we interacted with, were wonderful and the end results look fantastic. Not only do the windows look great but I can already notice a difference in noise and heat reduction from the outside. I highly recommend them...you will not be disappointed!! read more

My wife and I want to express our deep appreciation to everyone at Affordable Windows for the installation of eight thermal elite windows and the two patio doors on our home. We are amazed how much cooler and quieter our home has been since Matt and Dave installed all the windows and patio doors. In fact, I mentioned to my wife that I miss hearing the birds during the earling morning hours. We are thrilled to be able to leave the blinds open on our west facing windows the whole day. Normally, the blinds would be closed during the afternoon hours as the heat would radiate thru our old single pane windows and thus the room would be dark. We are now able to leave the blinds open all day long leaving the room bright, airy and cool. Affordable Windows has made our house look and feel totally brand new. We are amazed how installing all new windows and patio doors has made us feel like are moving into a completely new home. We loved how the whole process of replacing all our windows was such a pleasurable experience from meeting Jessika at the home and garden show; to having Jessika and Jason come to our home and helping us choose the windows; to meeting the owner Jeff who came to our house to do the final measurements and finally to your window installers Matt and Dave read more

I rarely post to Yelp and when I do it is to rave about a company and not complain. This is my first complaint on Yelp as I felt a bit offended about what took place during an in home consultation. I called to receive an in-home estimate and was scheduled to have someone stop at my home to provide information/costs on the products they sell. I marked my calendar to have the afternoon free to take care of this project. The rep was 30 minutes late but was no problem in my eyes as things come up and I was home to see him when he arrived. The rep arrived and refused to give me any product info/pricing because my husband was not home to listen to his pitch. After 4 different attempts to explain my husband doesn't want to be a part of the decision making with this project, my husband has asked for me to make my decision and contract without his consent, my husband doesn't need to be involved in this process, my husband specifically does not want to be involved in picking out the doors, etc the rep still refused to share or sell his products. He had his foot in my door. He had someone willing to contract with what I can only assume about a $20,000 order for doors and potentially be a returning customer to redo all windows in a 5,000 sq ft home and he still couldn't find the salesmanship to open his bag and talk about his products...hand me some reading material...nothing. I've never seen such poor salesman skills in my life. I blocked off a whole afternoon of my schedule to get an in home quote to wait around for a sales guy to show up late and then tell me he can't share his products with me but could reschedule another time when my husband (who doesn't want to be a part of this) could listen to his pitch. Well there are plenty of other companies who would gladly want my business and would beg to get a foot in my door, would show up 5 minutes EARLY and would respect that a wife CAN make a decision without her husband needing to hold her hand in the process. The only reason this gets 2 stars is because their customer service team handled it well. read more

Had 4 new windows installed and the process was very good. Installers were great and did a good job. Problem is that one of the windows that the salesperson Jason told me would be tinted turned out not be as tinted as the one they replaced, allowing intense afternoon light into my living room. After numerous phone calls Jason finally came out and offered no solution other than I could pay to have the glass replaced with darker glass! He offered to check with manufacture and see if I could put sun shades over the new windows. Again I have not received the follow-up to this request as promised. Ultimately this poor after service follow-up makes me post a than favorable review and leads me to believe I will not use this company for additional windows that I need to install. read more

Great service and people. They replaced all my windows and made custom panes of my house.

Affordable Windows made and installed 8 thermal elite windows and 4 patio doors in our home. Matt and Dave who installed the windows are perfectionists; very careful, considerate and respectful of our home. They cleaned each area after that window/door was installed. Day two an additional crew joined them to install the patio doors - equally skilled and tidy. Jennifer in the home office is also fantastic. She can answer any questions and is very helpful scheduling installation. We love the new windows and doors, excellent quality and appearance. I prefer to do business with local companies if possible and would highly recommend Affordable Windows. read more

Affordable Windows did a great job. We had all of our windows and sliding doors replaced recently. We do not have a lot of money, but worked with the sales guy and got a really good deal. We are so happy to have new windows for the summer. Everyone involved was very nice and no pressure. The installation guys were nice and quick. I would definitely recommend Affordable Windows! read more

They are still very much alive, and they ROCK!!! At first, I wasn't sure that these windows would fit properly in my older Mobile Home but, Not only did they fit.....they fit perfect. What a difference! My AC/Heating unit is working alot less and the temperature in my home is now even from room to room. Installation guys were super friendly and very professional. I gave them a B for responsivness because I called with a question and it took them 24 hours to get back to me but, when they did they had all the answers to my questions. Good Job read more

I don't think they are the cheapest place, but they installed our windows quickly and they look great. They followed up to make sure everything was to our satisfaction. I would recommend getting a quote from them if you're looking for one window replaced or all of your windows replaced. read more

Affordable Windows replaced all my windows in my 3100 sq. ft. house. My electric bill in the summer was cut in half. I decided to replace my original wood front doors. Affordable Windows installed gorgeous glass front doors for me. Nick the installer always goes above and beyond to get the job done right. They clean everything up before they leave. I couldn't be happier with my three separate purchases from Affordable Windows! read more

These windows are a good value compared to the others I shopped, and the installers, Nate and Sean, are great. They've worked in my house 3 times now, and do an excellent job of installation and cleanup. Definitely recommend. read more

They did the work for the price we agreed on-when and how we agreed to do it- THATS THE WAY ITS SUPPOSED TO BE :) The new windows and sliding door make the whole area look upgraded; read more

Affordable Windows are the best from beginning to completion with estimating, providing suggestions, installing, clean up, and final inspection! We needed all new windows and they had them ordered and installed within three weeks. The installers were efficient and got all the work done in two days! We are so happy with the tinted glass they recommended and the finished product is a huge improvement! We recommend them to all of our friends and family! read more

Last winter I decided to replace my two 12 foot single pane patio doors with Affordable windows. Jeff suggested using three 4 ft panels instead of four 3 ft panels. Not only was it less expensive but it vastly improved the view. I was going to go with dual pane but they convinced me to go with argon gas and I'm so happy with it! Not only did it lower my utility bills $50/month this summer but the room is more evenly cooled and comfortable. The installers knew exactly what they were doing even with these large doors. I wish I'd gone with Affordable Windows for my other windows. I'm in the process of a large addition and remodeling project and I'll definitely be calling Affordable Windows for all the doors and windows. read more

They were great. Had 15 windows and our sliding glass door replaced this summer. They were our first estimate and after four other estimates I came back to them. No pressure, no hard sales pitch. The installation was done in two days in June in AZ which must have been miserable for the crew, but they were professional, and courteous, and did a fantastic job. Not the cheapest option, but I think the extra money was well worth it. Would totally recommend them to anyone looking for new energy efficient windows. Now if only the windows repelled doggy nose prints, it would have been perfect. read more

These guys rock! They installed a beautiful door/window and also windows that matched the door. Prices were good. They were clean and on time. I highly recommend them. read more

From the very beginning, there seemed to be a lot of miscommunication. The salesman, who came to my home and took a 50 percent deposit never told me that my windows would not be ordered until Affordable Windows was notified that my HOA had approved the installation of my new windows. After my HOA informed me that my windows had been approved, as per my submission, I asked Affordable Windows if I could wait until the Fall to have the windows installed. They said yes, but insisted on keeping my deposit, even though nothing had been ordered. I was told that they would go ahead and put in the order and wait for me to call in the Fall. When October came, I called to set up an installation appointment, and found out that nobody had ordered my windows again. It was the end of October before my windows were installed. While I love the windows themselves, I am completely unhappy with the damage done to my home during the installation. When my kitchen windows were installed, the siding on the back of my house was damaged. The installer left bare wood, some of which was unsanded and uneven. Yet, I was told to pay the balance. When I asked the installer for a referral on a painter to finish up the job, he promised to get back to me but never did. I have not heard from anyone at Affordable windows since. Nobody calling to check on my satisfaction, nobody to inspect the job, nobody that seems to care.........I will not recommend Affordable Windows to anyone because their customer service sucks. read more

I contacted Affordable Windows and Home Renovations, after I had contacted several other companies and I was at the end of my rope. It seemed like every company had some type of fast talker or some kind of scam with a gift card or free window. It seems like when companies find out they're dealing with a woman the price sky rockets. On my last stitch effort, I called Affordable Windows and they were very professional and prompt. Affordable Windows sent a guy out to measure what I needed and showed me the different Windows and Door options I could choose from. Affordable Windows and Doors also had a much faster turn around time than anyone else I had come across. When it came to pricing, I was blown away. Affordable Windows and Doors should change their name to Very Affordable Windows and Doors. I had the BEST experience with Affordable Windows and Doors, they were on time, did GREAT work, explained everything and also cleaned up a mess that wasn't even theirs. I am AMAZED on how much cooler my house is now. I think everyone should use them, they are the BEST!!!! www.affordablewindowsofaz.com read more

I recently purchased a 50 yr old home on the golf course in Sun City, complete with 50 yr old single pane etched windows! Went to the home show in January and stopped by several window replacement booths and arranged for on site quotes. Rick from Affordable Windows was the 2nd company who showed me the product, did an excellent job of explaining the product and gave me a quote. I was so impressed, that I got on the phone and cancelled the appts. with the other companies. Jeff came out to do an accurate measurement of the 8 windows and indicated the windows would be installed in about 3 weeks. As promised, Mat and Dave showed up this morning promptly at the designated time, worked extremely efficiently, neat and careful, and personable. The job was completed by 12:30, just over 4 1/2 hrs later. Now I can sit on my couch and watch the golfers through my beautiful windows.....just like watching the Golf Channel in HD!! I would highly recommend this company for their knowledge of product and installation! Well done! read more