I'm a retired U.S. Army veteran and, (as a result), I normally receive dental care through the VA…read more As such, I've grown accustomed to long waits, just to get an appointment and more long waits, in crowded waiting rooms, at the VA's dental offices.
So when I received absolutely incredible medical treatment, personalized care, shown tremendous respect and kindhearted courtesy from, [literally], every single member of the Clarksville Dental Spa's clinical, administrative and medical teams, each and every time that I I was seen by or spoken to on the phone by them, I was truly pleasantly surprised.
Not only that, but their facility is, [Easily], the single cleanest, nicest and most well maintained dental clinic that I can ever remember having been in. (And I'm 53).
From the telephone service, to the clerical staff, all the way up to the Doctors and treatment personnel, Clarksville, Dental Spa is the example, by which ALL other medical and dental facilities should strive to model themselves after. Period!
Oh. And I would be doing her a great disservice, if I didn't add that Gabina, the young lady who handled the insurance forms, financial explanations, records keeping and the outside referrals end of my treatment, well she struck me as being The Standard, by which all true professionals should strive to be.
Gabina made me feel as though I was the most important person she would be seeing all day, each and every time I was in her office or spoke to her on the phone. And when the VA, [repeatedly], misplaced or lost information, sent the wrong files and so on, (and they did so several times), Gabina went above and beyond, again and again, to find solutions, to expedite my treatment, to solve issues, (that were another agencies fault), and to keep me well informed, each and every step of the way. And she did so, with a smile, grace and in a personal, professional and understanding manner. All, while calling me and striving to keep me informed, every single step of the way.
If I have any regrets at all, it's that I can't give Clarksville Dental Spa more than just 5 stars. Because they deserve an entire galaxy of them!