This credit union has gotten to thinking they are a real Financial Institution! I have had 3 loans and paid off on time, also have been with this CU for over 15 years, and gave great credit. a bank teller over the phone declined a new used car loan. Im not ill because they turned me down as I have great credit and had other Financial institutions offer loans which I've gone with and gotten a better rate and was approved without the blink of an eye.
The issue is that this cu has lost all respect for long term customers, they feel they are a federal bank now or something. The service is less than acceptable, and I am done referring customers to Affinity.
The moral of this review is that if you want a free checking account with no additional services, its ok... but if you want services that a real Financial institution offers, go somewhere else. If you want professional decisions that only a bank teller can do, this is your perfect set up, but why not just use an online bank with no human contact? It would be a better experience. read more