Thanksgiving weekend is a lousy time to be sick, but the staff at Premier had my back. Everyone…read morewas professional, polite and engaging and I was in and out in a very reasonable amount of time after a minor procedure. They're very conveniently located for me, and I'm really grateful to have a place to go to bridge the gap between my PCP (ehhh, we can get you in in two weeks) and the ER (if you aren't actively dying please have a seat). Thank you to everyone, from registration to the MA to the PAC who fixed me up. I hope I never have to come back, but if I do I won't hesitate.

My boyfriend came in. The only good thing about this place is he didn't have to wait. Whomever…read moreexamined him was a idiot. She gave him nothing for what he had. The next day I took him to his family doctor and they gave him the z pak and codeine cough meds and a chest xray. Never going back.

I love this practice. I always seem to be able to get an appointment and have found the…read morereceptionists to be very welcoming and friendly. I transferred here when Dr. Luetke switched her practice here. Dr. Luetke is the best!

My doctor here is great, but the reception/billing/staff are the most unfriendly people imaginable…read more They are agitated, irritable, and just downright nasty. They seem like they absolutely hate their jobs and bark orders at patients instead of being kind and accommodating. I really hope they got some new people in there immediately or I might be looking for another doctor. After reading a bunch of these other reviews, you can clearly tell that the doctors are incredible, but these assistant workers upfront would rather be somewhere else.

Did the rise of CDC illnesses immediately diagnose as success in the treatment plan and medical…read morerecovery qualify for 5-star review? YES! - Gratitude and appreciate to Dr. Sneha

This practice sucks. You can't talk to anyone. They don't send in your meds to mail order and leave…read moreyou with nothing....dont go here or you will spend all your time talking to robocalls and never getting a human. Worst practice ever! No customer service

I remember when this Patient First branch opened back in Fall of 2013. I didn't hear of Patient…read moreFirst before this, but I'm glad I got the flyer in my mail because I like it here (I mean, no one likes to be at the doctors but it is a good place to go). A week later I was here for the first time when I cut my finger while cutting the lawn. They cleaned it up (it was outside the window for stitches), they set me up with medication and a note for school and work and I was good to go!! More recently in the last year I've been back for a ear infection and a physical for my new college. All the times I have been here I have had great experiences! Everyone from the receptionist to the doctors and nurses are friendly, the procedures are quick and efficient, flexible hours, and I never had any troubles here. The only thing I'm not a fan of is that it is located off of Route 309. It's a convenient location, but going in and pulling out can be a pain due to the crowded nature of 309. Still that doesn't take away from the overall rating.

Brian Richard Hornak, P.A. acted with extreme negligence when he allowed me to leave Patient First…read moreMontgomeryville on 1/30 with Zofran. I presented with GI issues, and despite being prescribed Venlafaxine, he never once alerted me to the risk of Seratonin Syndrome from taking Zofran and Venlafaxine. He acted with extreme arrogance when he told me it was in my paperwork to take home, when a nurse confirmed it was not in my paperwork. I have been going to Patient First for over a decade, and this is the first time I've encountered a clinician who is so incredibly arrogant and negligent. It is a shame, because the staff are otherwise okay. Brian Richard Hornak should be reeducated on alerting patients to drug interactions. His ego is walking away from the situation instead of rectifying it is not in line with Patient First's values.

I have written a couple of reviews for US Digestive Health in Lansdale PA. It has always been for…read morethe great gastroenterologists that are there. Today I want to say that their staff is among the best! I had a bit of emergency yesterday...when I called, I spoke to Regina who is very kind and helpful...there were no immediate appts with Dr Markos so she transferred me to Triage where I spoke to Lisa. Again, outstanding help and took all my information and sent it over to Dr. Markos. She called back with directions from Dr. Markos for me to go to the ER. Today I called to see if Dr Markos had any cancellations so I could see him soon. Spoke to another young lady who was also wonderful and did find me an appointment. The "staff" often get forgotten or lost in the reviews with doctors taking precedence. But these ladies went above and beyond and I feel need the recognition as well. So thank you to them and all of the great staff at US Digestive Health. I couldn't be more thankful!

I went to the center of G.I. house for a routine colonoscopy. After all of the prep work, all of…read morethat starvation, I ended up sitting in the lobby for about 40 minutes. There seem to be a lot of miscommunications and confusion at the receptionist but finally they called my name and took me back to where all the action is. The nurses and the doctor were professional, and very very nice. Next thing I know, I woke up with candid photos of my sphincter. No I'm not posting them. All in all it was a good experience and I'm willing to forgive the front of the house. They probably just got a little behind (get it?).

Awful experience. My girlfriend needed to go to an urgent care clinic and this was the closest one…read more Office looks tired and dilapidated. We checked in at 1pm and sat for nearly an hour. We were then taken to an exam room where a seriously bored nurse took her vitals and asked her flat questions directly from a sheet like a survey. No personalization to her condition. At Advanced Urgent Care, pain can be described one of four ways and if your pain doesn't fall into that category you're asked to "just pick one." We then waited another hour for a doctor to arrive. In the meantime the poor lady in the exam room next to us came to visit and asked how long we'd been waiting for. She said she'd been in that room since 10am....it was now 3:00 in the afternoon. After that we walked out. I should add that we never once saw a doctor walking around the entire time we were there. Avoid avoid avoid.

This facility itself is horribly disorganized, is physically falling apart, and normal wait times…read morerun into multiple hours. The staff at the receiving desk were friendly and helpful. The x-ray tech, Aileen, lacks in bedside manner almost completely. She took my triage information and was extremely insensitive toward the overwhelming anxiety I was feeling. (Everyone is on edge between the noise on the highway outside and the long wait times.) The place is a perfect storm for anxiety: being located on a busy highway and possessing a waiting room that is continually full. Even when one is moved to a room in the back, you can expect to wait anywhere between 30 and 90 minutes. I honestly wish I had anything truly good to say about the place. The doctor on staff this day (Dr. Brown) takes his time with patients, but also in absolutely everything he does. Dr. Brown has been curt and condescending on two occasions now. Frankly, I wouldn't return unless my life depended on it.

Dr. Susan Kennedy and the team has provided outstanding care to me for over 30 years. She always…read moretakes the time to consider my healthcare needs, and gives high quality care. The office staff is pleasant and professional, and have served for many years. It is always a good experience when visiting this office, and I am grateful for their caring and expertise.

Been going here for a couple of years now, and I do not enjoy this practice because of how…read moreunprofessional they are. Doctors there are okay, but the receptionists who work there need to be replaced by people who genuinely care about their patients. Maybe less gossiping and order DoorDash and more focus on doing their jobs. Honestly, I'm going to find a different practice. How can I trust my doctor if they don't seem to care about us, the patients.

I came here today with a corneal abrasion and the man at the front desk was awful!! I called there…read morebefore I went to make sure they could treat the eye and the woman on the phone told me yes. When I told the man at the front desk it happened at work, even though it was not work related, he told me I had to call workman's comp and that I had to leave! I wanted to self pay, had to leave. He was not nice about it and had an attitude. He didn't explain why I had to call my employer. I totally get it, workman's comp cases are something that has to be handled in a specific way. I'm not complaining bc they didn't bend the rules for me, I'm upset bc this man was so rude. No empathy for my situation or that my eye was tearing so badly it was hard to see. He was almost in attack mode. The tower health in radnor is great, but this one, in Lansdale, I will absolutely never go near again!

I have been going to this practice for over 20 years, they have taken care of me and my children…read more The staff is professional and efficient. I'm 55 years old and only on one medication, I think that is a big plus!

Me ands my family have been going to this practice for 20 years. I called to make an appointment. I…read morewas given a date 3 weeks out with the Dr. who they consider "my Dr.". I asked for an appointment with any Dr. so that I can be seen sooner. I was told that I am only allowed to make an appointment with my assigned Dr. I'm looking for a new practice.