Sloppy, overlook things, have to almost self diagnose, fail to submit proper paperwork…read more Put wrong information in records. Their physicals are a joke and consist of blood work up. Staff seems very disassociated and apathetic.

I have been going there for double digit years. I have never had a bad experience in any way!read more

Had my first visit with this office earlier this month on the recommendation of my parents who have…read morebeen going for a while, and I patronize the OB/GYN in the same building. The receptionist was very friendly and took care of my paperwork quickly. I sat in the waiting room for maybe 5 minutes before being escorted to my exam room. I had to wait in the waiting room longer than I would've liked, but I'd had a book so it wasn't all that bad. The doctor, Heather Collins, did apologize when she came in citing some acceptable reason for her tardiness. Dr. Collins was fantastic. She's bright and cheery and was great with answering all my questions and going over different scenarios. She promised to follow up with the results of my tests because, "No news isn't good news, you just don't know!" The office followed through with calling me upon getting my results from the lab. Will definitely make this my primary care provider. Up until now, I'd only ever gone to my pediatrician (from about 2 months old to the current ripe age of 24), which he is totally cool with and said I can go until he's retired, but something about having to sit in a waiting room with snotty, possibly swine flu infected kids is not at all appealing anymore.

The last review of rthis practice was written when Heather Collins was still there. It has become a…read morecompletely different practice now. Staff and Doctors are harried and rude. I called to have a perscription renewed 3 times over a period of 7 days before it was filled. when I mentioned my concern over not haivng my medications I was told that they had over 4,000 patients and I should call in sooner if I'm going to run out. Even my pharmasist told me they don't return refill requests in a timely manner. Doctors don't return calls but deliver messages through their rude and uncaring staff. I overlooked their bad behaviors quite a few times before saying enough. I suggest you keep looking. This doctors office will be closed no doubt with this type of patient care.

Worst Managed Practice I have ever experienced! Started going to them about twenty years ago, but…read morein the past two years they have become so unprofessional. Calls are never returned, ever. it takes weeks to get the simplest of approvals leaving dozens of messages to get an answer: what should have been a routine order for lab Corp for blood work for physical was not issued two days before the appointment because they "were waiting for doctors approval". Having experiences this in last years physical I started calling them ten days prior to the appointment, two days before the appointment still no returned call. Another time the doctor ordered a procedure and when I went to schedule it the hospital said they needed pre-approval. The insurance company said the approval had to come from the doctors office. Dozens of calls to Chalfont Family Practice, no call back even once, finally I connected and was told "oh we should have given you that authorization number when we gave you the order". When you visit, there are half a dozen people mulling around; but no one seems to return calls or listen to messages. Archaic and old fashion office that does not use email or texts to communicate with clients; everything is menu and voicemail and they do not return your messages. Don't expect much here, the office is busy making the patients jump through hoops; and they seem to enjoy it.

most staff are top notch. avoid Elizabeth. she diagnoses and gives recommendations based on what…read moreshe googles in the room with you. she doesn't listen to the patient or take into account past treatment administered from other staff

I've been going to Dr. Broderman for almost 8 yrs. now, and even though I live a fairly good…read moredistance from her office, and there are other Doctor's much closer, I wouldn't think of going anywhere else. She is extremely qualified and very professional, yet very down to earth and I feel like I can discuss anything with her. She spends a good amount of time with me on my visits and is always prompt in calling me back whenever I've needed to speak with her. You won't be sorry if you choose her for your medical needs, as she is a keeper. Kathleen Bieler

Today after months of fear and postponing, we at least got our overdue B12 injections.....it made…read moreus feel so silly to have avoided this. The practice is pristine (as always), most understanding (of our anxiety) and there was nothing to worry about upon booking, arriving, being escorted to the nearest room and administering our needs. We can now relax and know our medical care is in very good hands post Covid as it was pre-Covid. Sometimes it just takes breaking the barrier of fear. No worries with Broderman Internal Medicine Associates. They care.

I have been going here for 25 plus years I moved to Northeast Philly and I still drive to their…read moreoffice in Warminster. All the providers I have seen I'm very happy with and I think you would be too.

Been a patient here since 1975. I don't think you'll find a more caring medical office, Dr. Bob…read morelistens and cares about his patients . If you're in need of a Doctor, look no further.

I am really trying to be positive about this company but they fall short in terms of what I am…read morepaying and the care I am receiving. They are constantly on the phone or eating smelly foods. They seem to have attitudes that I cannot relate to and I must call several times before they come to help me I like to keep an open mind but must write this review now.

I really love my doctor, however the front staff are often rude and impatient. They roll their eyes…read moreand are not always nice to myself or others for no apparent reason. Not the type of people you want to be greeted by at your doctor's.

I needed to find a new primary physician and choose Dr. O'Connor from the Grandview health website…read more I have to say absolutely nothing but the best experience so far, from both the doctor and her staff. I was able to get an appointment quickly, and everything was handled in a very professional manner. The doctor looked at some of my recent lab work, and after requesting updated lab work, which by the way she had the results and emailed me in less than three hours, suggested I may be able to get off my cholesterol medicine as my numbers were so good. Absolutely everything I have needed or requested was handled in a quick and efficient manner and I would highly recommend both the doctor and the practice to anyone seeking a new primary physician.

She did not keep me safe and so I left her as my doctor. She kept sending me my prescriptions…read morewithout talking to me about them or checking on me...I called and told her it was illegal and they finally stopped. Terrible terrible place.

I've been going to Family Care Medical Center since I was in at least middle school. Been seeing…read morethe same doctor for more than 10 years. Yes, I live in NYC now, but do I want to switch? No. Dr. Ukropec is a dream. I only go in about once a year now, but every time I show up, I am always greeted with open arms. Dusty always wants a life update. It's like seeing an old friend. Prescriptions are easy to pick up here, and appointments are usually available when you need them. They're always flexible with moving things around so long as you give them about 48 hours notice. The receptionists are usually kind, and even a little bit chatty. I like that. Keep it up Family Care. I may live in NYC for years and never switch doctors.

My appt is for 4:45. Arrived here on time checked in on time and I'm still waiting for Dr. Getzow…read morethis is absolutely ridiculous, I feel like they forgot I'm in here, and I will be finding a new primary care doctor.