Letting go of your home is one of the hardest decisions a family can make, but when that moment…read morecomes, Vincent is truly one of the best places you can choose for your loved one. From the moment we walked in, it felt less like a facility and more like a home--warm, loving, and full of compassion. The caregivers are truly special, especially Isabel and Gabby, whose kindness and dedication never went unnoticed. The Health and Wellness Director is simply amazing. Nav is exceptional at what she does, but more importantly, she leads with her heart. She took the time to truly know my dad and to understand what our family was going through. Once something was brought to her attention, she made sure it was addressed promptly and thoughtfully. Her kindness, patience, and gentle nature meant more to us than words can express. While there is room for improvement with the med techs, and the move-in process could benefit from clearer communication and better explanations upfront, the compassion and care we received outweighed those challenges. ED Pari was understanding, professional, and supportive during difficult moments. I am deeply grateful to Nav and the entire Vincent team for the love, support, and comfort you gave my mom and our family. Knowing that you were there--day and night--brought us peace during one of the most emotional times of our lives. Thank you for making such a difficult transition feel a little less overwhelming and a lot more filled with care.

My friend who is living at St. Vicent contacted Scabies. I understand from others who live there…read morethat there is an outbreak of scabies. This is due to unclean conditions. My friend has had scabies over a month now. I would not recommend this place for memory care.

My sister lived here for 2 years before she recently passed. She wasn't a complainer type of…read moreperson, but she had a lot to say about this place: * Horrible food & poor dinning room staffing. * Most of her questions to staff/management/chef were not responded to. * Staff were nice when she'd ask for something... but then she'd never hear back from anyone. * No real activities available. * Minimum housecleaning, couldn't really be called "housecleaning." * No "orientation" upon arrival, so she had no idea who to go to for what. It was only through the gracious help from another resident that enabled her to start getting around the place. But still minimal response from staff & management. * When she went on Hospice, they up'ed her monthly rent by about $800. When she repeatedly asked what she was getting for the $800... no response. Finally she was informed it was for her daily phone calls to check on her. I'm sure there had to be other benefits, but really... none. I cannot recommend this place.

Warm and welcoming community with a team that cares about your loved ones! Amber is very…read moreprofessional and courteous when assisting families searching for senior living

Unfortunately, I need to update this review. As with many businesses, there have been drastic…read morechanges to Cogir since my father moved in. The people who were so knowledgeable and supportive of us at the outset are mostly gone now. While I believe the staff is well-intentioned and trying, there is definitely a loss of expertise and skill. Cogir is struggling to hire a new executive director, and the loss of strong leadership is likely contributing to the decline. My Dad still likes living there and we are still hoping a strong ED will come take the reins and get this once excellent place back on track. Until then I cannot make any recommendations either way, and I leave it up to the families to come to Cogir and decide for themselves whether it is a good fit for their loved one.

Edit 4/12/24: Yelp confirmed they removed this as a question due to it's "inflammatory tone." They…read moremust take issue with the facts as presented by the MarinIJ then because it's simply what was reported. Is the news itself inflammatory? Isn't this relevant to the quality of care? This is Yelp folks. ----- Since Yelp has seen fit to shadow censor my question to the business, (shows with my login but not when someone else is logged in or when nobody is logged in) which actually would have been more discreet I am resorting to a full review to ask this - unless it becomes censored or taken down. This is an open invitation to Cogir to comment on what they've done to rectify the delayed reporting of alleged rape of a resident by Michael Andre Shipe as reported by the MarinIJ in June of 2023 in the link. The article stated "The care home was required to submit a "plan of correction" this week that included staff training in the relevant areas" so certainly it is available at this point in 2024. The article also stated "Ben Levesque, executive vice president of the company, declined to comment in detail on the alleged violations." I would think saying something that is not a generic soundbite assures us that it's a human being that cares rather than a company man. Like many in this industry I find the corporate takeover to be concerned with projecting an image rather than actual care. I suggest all with loved ones look past the facade and hold them to public accountability, I'm sure these companies would rather people forget and not know anything. Needless to say if this ends up being censored it will likely speak volumes about either Yelp and perhaps Cogir as well. Feel free to move it to the question section but this is a serious matter. https://www.marinij.com/2023/06/16/marin-care-home-cited-by-state-over-alleged-rape/?clearUserState=true

Three Home Village is wonderful. It combines professional, experienced care with the warmth and…read moreinformality of a true home. I moved my mother there after 4 years of personally caring for her full-time while she struggled with ever-advancing Alzheimer's. Eventually, it became clear she needed more attention and care than I could provide alone -- but the decision to move her out of her own home of 50+ years was very hard. I knew we needed a place that would feel like home to her: peaceful, attractive, calming, and surrounded by warmth. We found that at Three Home Village. The owner Erik's 17+ years managing a large senior-care facility in the area is evident in the organization, thoughtfulness, and kindness that pervade every aspect of operations. My mother's daily caregivers are diligent in meeting her daily needs with love and compassion. She's eating and sleeping well, and always looks peaceful, healthy, and well-groomed whenever I visit unannounced. The place is always very clean and orderly. What's more, I always feel welcome and at home during my visits -- as if I were visiting a relative's own house. I'm so grateful that we found Three Home Village and the amazing people there.

We are celebrating six years at Three Home Village this week! After one year at a big, fancy, new…read morememory care facility (that relied too much on medication) we trusted our gut and moved our mother to a different scene. We have been rewarded with an intimate home environment, personalized (loving) care and healthy food. While her dementia continues, her quality of life has improved in every way. Activities are organic, sincere and frequent (see the picture of an Irish group of musicians that played on Sundays for several years). Care is thoughtful, consistent and appropriate. Elder care comes in many flavors and we recognize that Three Homes was the right one for our mother.

Lovely lovely facility and staff. I cannot recommend this facility enough. It is a gem in Northern…read moreCalifornia elder living.

Please do not so much as consider moving your loved one into this home, and absolutely run the…read moreother way if your loved one suffers from dementia. This home was wonderfully run for years before Harry Ban Meines bought the business 2yrs ago. To say that Harry lacks any and all experience, knowledge, skills and compassion is a gross understatement. He is not only completely ill-equipped to care for any elderly persons afflicted with any sort of dementia, but for anyone with spontaneous medical issues. Aside from all that, this man is purely EVIL. I honestly believe he is either a sociopath and/or psychopath; all the characteristics apply. What a huge and costly mistake. My intuition has never been so far off! Helen (primary staff) is wonderful and the ONLY thing allowing this business to float. After having met my father (who has Alzheimer's), Harry agreed to take him in only to have him physically and brutally extracted three days later. Anyone with ANY knowledge of dementia has told me when one becomes agitated and combative out of the blue, the FIRST thing they check for is a UTI. This was the case with my father, but Harry kicked him out with no consideration of any underlying medical cause, no care, concern, compassion, and nowhere to go-- and in a time of utmost need for both my father AND myself. Harry knew my mother just tragically died in a house fire FIVE days before, and now my father was in ICU; I was overwhelmed with grief and had my hands full. Though my father was only there 3 nights and was kicked out for good, he is charging me 3x the number of nights because my father's clothes were there until then. Not only that, but he actually REFUSED to let me pick up items he FAILED to return to me when I was there, including my father's meds! He charged me $100 to ship my dad's walker when all I wanted was for it to be put outside to be picked up. He REFUSED. He FAILED to release my father's meds as well and REFUSED to have them picked up, even left outside. He charged me for picking up a donated hospital bed which my father slept in only 1-2 nights (which he would have picked up anyway). The night he had my father extracted, he never called me until afterwards, knowing I am only 10 minutes away, and after I spent hours finding a nighttime attendant AT HIS INSISTANCE (who showed up for the night but Harry still had my father taken away). His behavior and treatment have been unusually cruel, totally unreasonable; literally astounding. This has been the most cruel and unusual treatment I have ever been met with in my life, let alone by someone who is supposed to be trusted to care for someone who cannot care for themselves. He made every single thing far more painful and unnecessarily difficult, as though out of spite. I was exceedingly cooperative and did everything I could and everything he asked of me, only for him to bamboozle and go back on everything he asked of me. My experience was so horrifying that it is my wish this place be shut down-- God forbid anyone else should be put through the horror and hardship he has caused my father and me. There isn't a doubt in my mind he's only in this for the money; that certainly speaks for itself. It's as though he is the devil himself. If not for Helen, there would be no care at all there. My father and I have suffered extreme trauma and duress because of this experience. I will be filing a huge complaint with the licensing board as well as with APS. Please, PLEASE STAY AWAY from this place. *Feel free to contact me for additional information.

My 90 year old mother has been a resident for the past five years. She considers the community and…read morestaff as family, supportive and kind. My siblings and I looked at several options and we're delighted with our decision.

My 96 year old father is not as verbal or expressive as he used to be, but he recently made a point…read moreto tell me that he was "very satisfied" with his new home at Creekwood and was "very happy with the care." He had been quite resistant to moving from his independent living facility in the south bay, but it was clear he was not getting the care he needed there, even though we were paying for extra services. After an illness and 10 day hospital stay, we knew he couldn't go back there and are delighted and grateful that Creekwood had an opening. They were flexible about his recovery needs and the transition went very smoothly. He is very content and calm and is actually showing signs of cognitive improvement now that he has all of his needs met at Creekwood. The facility is always clean, and the kind staff is wonderful! Everything is included in the monthly rate: help with showering, dressing, shaving, bathroom help, medication administration, incontinence supplies, so you don't have to piecemeal individual service costs, which makes things so much easier. The best part is I have the utmost confidence that all of his needs are being met and he truly feels at home now.

I toured nearly every San Francisco and Marin facility, and I have a spreadsheet to prove it. I was…read moremoving my parents to the Bay Area, and we needed assisted living for people with memory issues who do not meet the threshold for memory care. Also, both of my parents had been dramatically declining for a couple of months, so we needed to act fast to get them new doctors with weekly appointments and consistent caregiving. Aegis Corte Madera is the right place for them. An excellent UCSF doctor visits the community every Tuesday, and she has improved my parents' medical care. She works closely with the nurses onsite, so there is clear communication and implementation. Both parents made trips to Marin Health (hospital), so it was not an overnight success, but their health has stabilized. I have faith in their medical care, and they are in better shape than when they lived in their home. The management is exceptionally welcoming. They made my parents feel like they belonged right away. The GM buddied up to my dad to make him comfortable. The nurses and caregivers display a lot of care and even affection, which helped my mom adapt. The management staff is deeply invested in each individual and will do whatever it takes to settle people into the community. The cost is high, and the entrance/community fee is too high. However, I could not find another option offering medical support, very comfortable living spaces, a sunny apartment with views of the Marin ridgelines, and lively community activities. When I looked at my spreadsheet, the monthly costs for almost all the facilities were very close. I bit the bullet and paid the higher community fee, and we've had an excellent outcome. I recommend Aegis.

I moved my husband into Aegis Corte Madera 14 months ago. He has received not only excellent care,…read morebut I have been given the support that I needed to help guide us both on this journey. They love when I bring our pets to visit and it really feels like a family atmosphere. The communication is good and getting better all the time with the new General Manager. What I feel is most important, is that the most of the staff has been there for over five years. That really says something about the company. The activities are really great. They include weekly field trips which include beaches, symphonies, and baseball games. Ever day there is a schedule of wonderful classes from exercise to poker! Everyone has been warm, friendly, helpful, and most of all they have been attentive to all of our needs.

Hi, This is Pat, I have lived in three residences so far and…read moreDrake Terrace is decidedly the best! this is mainly because the staff is really caring. You see and feel the relationship[s build between us. The attention paid to preferences and recognition and care of physical conditions. The building isn't the most modern around the edges - But that doesn't really matter, ones former home sometimes was too. However the garden is really lovely - a green and peaceful place where the birds come and drink at the fountain where we can sit with our friends and family and watch entertainment provided by the management. And the FOOD (no small matter) is good! Definitely several cuts above what one expects of an institution of this sort. All in all, by most standards. I would give Drake Terrace High marks! and I'm happy and grateful to be leaving here.

I love living at Drake Terrace: 1- Great location and…read moreLandscaping 2- NO CAR NEEDED - all transportation is provided 3- Delicious meals, alternative choices, and meals offered 7am - 7pm daily. 4- I love my appartement and my balcony garden with a view. 5- All levels of exercise available (class, gym and competitive mental games, such as trivia and brain games). 6- Residents association, with no staff, meets every 3rd Wednesday to discuss clubs, old business and new business, with comments from the floor. Any perceived need for change is then taken to administration to be acted upon. 7- Communication is open, which keeps residents happy and well. 8- Programs and outings are varied, with monthly signe ups if participant participation must be limited. 9- Residents come from all over and bring new experiences to share. 10- Personal ambassadors assist new resident personally. The drake Terrace population is defined by a HAPPY SMILE!!!

"The care team at WindChime of Marin combines professionalism with deep compassion"…read more Lauren Cottman & Lisa Lomeli communicate openly with families and personalize every care plan. It's clear that this isn't just a job for them -- it's a calling."

Beautiful and clean facility with a friendly staff. We are placing my uncle there, and the Director…read moreof Sales, Carolyn Bopp, has gone above and beyond to accommodate my uncle's needs. He was born in Italy, and Carolyn has been speaking Italian with him that she's been learning on DuoLingo to make him feel more at home and at ease. So far, all of the staff has been very welcoming and friendly. Call Carolyn who goes out of her way with empathy and understanding during a very difficult decision making time for our entire family.

Our family is grateful that Tender Rose has consistently provided us with capable and compassionate…read moreMemory Care Professionals (MCPs). Most recently, we made a special request for a couples care MCP who could bring dementia expertise for my mother with Alzheimer's, along with mobility and orthopedic experience to support my father, a wheelchair user who lost the use of one hand due to a stroke. Before this new MCP's start day, my mother suddenly fell and broke her hip, requiring a 12-week recovery that began with three weeks in a San Rafael skilled nursing facility (SNF). Our Tender Rose MCP quickly built a connection with my mother while attending her daily PT and OT sessions at the SNF and successfully advocated for her to receive more attentive care there. Our Tender Rose Care Manager met in person with the SNF physician team, while also supporting our MCP in preparing the home for my mother's return. Before discovering Tender Rose, our family often felt overwhelmed. It is clear that Tender Rose has spent years building thoughtful processes and systems that allow staff to listen and respond quickly to client needs by phone, text, email, or software app. Tender Rose's efforts have allowed both of my disabled parents to continue aging in place in the home they love, with a daily quality of life that remains enjoyable and dignified. There is no other agency I know of that I can recommend as highly as Tender Rose.

We used other home health care agencies with middling results. Then Tender Rose was recommended to…read moreus, and we are so relieved! It is not an affectation to call their staff "Memory Care Professionals" instead of simple caregivers. Not to insult people who are simple caregivers -- sorry -- so many who do this task are true heroes -- but Tender Rose's MCPs have the extra training and personalities to deal with dementia. For various reasons it has been difficult to staff up my uncle's case but the staffing managers are on it constantly. Special thanks to Claudia, a skilled and experienced case manager compassionate towards both my uncle and us family members. Also Rashima and Emma. I really appreciate the platform, Podio, where I can read reports about every shift.