We are so glad that we chose this real estate company when purchasing a home! Sully was always…read morethere to answer all of questions and show us a home at all hours of the day. We have recommended them to our friends and family. You can't go wrong choosing this company if you are buying a home (or selling one).

Use caution here they have been sending me requests to sell a property in Bradenton FL that is the…read morenursing/assisted living facility that my mom lived in until she passed. After the 3rd letter I responded positively with a $10,000,000 asking price, the facility is the largest in the area. Gotta a call all enthusiastic, when I asked if they had even looked on Zillow what the property was the woman said no. When I told her it was a huge retirement home and called her an idiot she got all butt hurt and asked me why "did I call her". When I again called her an idiot and reminded her that SHE CALLED ME, she got even more butt hurt and said she wouldn't work with a client like me, who called her an idiot...... went downhill from there. So, I guess my asking price of $10,000,000 was too high? BTW the mailing address is bogus as well. This is a scam and any reviews are self-generated.

Worst purchase agreement I've ever seen. Lowball offer for less than a third of market value…read more If you sign with them, be prepared for this: 1. Buyer: "The Dude Who Could Ruin Your Life" and/or assigns" That "and/or assigns". He can flip the contract to another buyer or investor "without your consent". You think you're selling to "This Bad Dude", but it may close under a completely different name, or not at all. This is how wholesalers make money by reselling your contract. 2. 21 Business Days + Optional 30-Day Extension "Seller and Buyer ... on or before (within 21 Business Days)... Both Buyer and Seller agree to extend the closing date up to an additional 30 days..." That's up to 10+ weeks! with zero penalty if they delay. They can stall endlessly, usually to find someone else to buy your house. Meanwhile, your property is off the market. 3. Buyer Pays All Closing Costs "Buyer is to pay for all closing costs, including title company fees for the seller..." Sounds good but... The tittle company they use is commonly used by flippers/"investors" in Florida, It gives them control over the title company. They use a title agent who works for them, not you. That can mean slow communication, delays, or games with escrow funds. 4. "Management Approval" Clause "Offer subject to Management approval to be determined within 7 business days of acceptance." It means the deal isn't binding even after you sign. "We'll decide later if we actually want to buy." They can walk away during those 7 days with no penalty. 5. "Seller agrees to allow Buyer to market the property... to other potential buyers." They're openly asking permission to resell your property before they own it. They'll list your house online or show it to other investors to flip the contract. 6. "Buyer has the right to assign the contract (in lieu of assignment fee)." They're reselling the contract. "In lieu of assignment fee" means they can profit inside the price difference instead of charging a visible fee. You'll never see how much they made reselling your deal. 7. "Offer valid for 3 business days". Their way of rushing you, pushing sellers into signing quickly before they get legal advice. 8. "Buyer is purchasing as-is, no repairs required." Combined with all their outs, it means they can cancel at will if they find anything inconvenient. 9. "Buyer has a real estate license." Legal disclosure (required by law). This is a professional, not an ordinary buyer, and they know how to write the contract heavily in their favor. 10. "Possession to be given within 21 business days..." "Possession" isn't tied to a firm closing date. They could argue for access or marketing rights before closing. 11. No Seller Protections or Default Remedies. There's no penalty if they don't close after management approval or title clearing. You can't keep their deposit, sue, or relist freely without risk of dispute. 12. "Force Majeure" Extension "If an event constituting 'Force Majeure', Closing Date shall be extended." Force Majeure is normally for disasters, but vague wording means they can claim "delays" for almost anything and stall further. 13. "Cash, no contingencies for financing." Seems strong, but with all their built-in delays and outs, "cash" doesn't guarantee fast or certain closing. 14. "Offer subject to one inspection walkthrough during management approval period." Red flag: That means they'll bring in their "buyers" (other investors) for walk-throughs -- not inspectors. It's how they shop your home to others before closing. No written permission for them to file a lien, but the way the contract is written, they could cloud your title using a memorandum -- which is exactly what some predatory investors do if you back out. Summary: Purchase agreement written to trap your house while giving the "buyer" every possible way to: assign it to someone else for profit, back out without losing money, delay closing indefinitely, use your property to advertise for other investors. You could be stuck for months. The "Bad Dude" might never close. You might lose other real offers while they flip yours. Definitely stay very far away from these people.

I highly recommend working with this brokerage and cannot overstate how happy we have been working…read morewith Lisa Tackus and her staff. We have bought/sold multiple houses over the last few years with them and will continue to do so. They have always been extremely professional, timely, and go above and beyond to work late at night, over the weekends, traveling etc. as necessary to make sure deals happen. The partnered title company and lender are just as good. If you are looking for a realtor/brokerage to buy or sell a home, this is the one.

Unethical. Dishonest. Highly Unprofessional. Do Not Recommend…read more My experience with Grant Vreeland, Mike Sayson and the rest of the Basel House/Merge Group Team was nothing short of appalling. This team acted as our buyer's agent throughout the transaction on our first home. We were so mistreated and mislead throughout the process that I was compelled to file a formal complaint with the Florida Department of Business and Professional Regulation as well as the Office of the Attorney General. Here's a short summary of that experience: -Pressure tactics to use Grant's "preferred lender", Jordan Vreeland, who Grant neglected to mention is his brother. Tactics included bad mouthing the competition, stating speed/time is of the essence, throwing a fit when I disclosed that I would be comparing the loan proposal to other lenders, and what I would describe as "bait & switch" tactics where loan estimates were intentionally withheld until the last possible moment to prevent comparison to other lenders. Following my decision to use another lender (since Jordan actually hung up on me during 3 separate phone conversations) Grant and his team became completely non-supportive throughout the rest of the buying process. Examples of this are outlined below. -Intentional misdirection and lack of disclosure during initial contract negotiations. I was asked, in passing, if I would agree to "pick the title company" with no explanation that the implications of this were that I would ALSO be required to pay the $3000 cost of "Owners Policy and Charges". -Being asked to signed a "Fee Disclosure" document showing ~$1600 in fees to the Basel House, but being told I wouldn't have to pay these fees at any time... Then having those exact fees show up on my final loan disclosure and only after pointing this out having them removed. The whole thing was clearly a ploy to slip these fees under the rug from the get go. There's no other explanation for this type of tactic. -Other non-disclosure of the relationship to the "preferred inspector" who is actually Grant's assistant's husband. Grant went on and on about how great his inspector was and how it would be critical to further negotiation later in the process. Yet, after more than $25,000+ in necessary repairs were identified Grant managed to negotiate exactly $0 off of the price and/or closing costs. -Extremely rude behavior over email. Here are two exact quotes: Mike ("Transaction Coordinator") - "I don't report to you, Steve. Your lender was provided with executed copy of the extension." Grant - "There's nothing wrong with his tone. You're a chronic complainer, Steve, and Mike is choosing to deal with you accordingly, albeit still professionally." -Lastly, there was constant reference to the great reviews here throughout the process. Yet, after some investigation it's clear that a great deal of them come from Grant's own team: Jordan Vreeland, Michelle Stahl, Mike Smith, Arsham Ghadimi, Cara Vreeland and Mike Sayson. The most absurd by far is the review from Grant's brother/"preferred lender", Jordan Vreeland, that states: "[Grant] was very well networked in the community and gave us solid referrals for MORTGAGE" This is not a company you want to work with!

Nothing like getting yelled at over the phone. Asked several…read moretimes to see certain houses that I wanted, but kept showing me places that didn't have an of the options (pool, # of bathrooms, 2 levels, etc.) that I asked for.

Personal they never answer phone . Nasty reception on call's.put wrong adds in wrong prices.read more

Officially moved out of our unit after almost 3 years there. Honestly one of the best places I have…read moreever lived. I had a few work orders over the years and they were almost all completed the same exact day when possible. The grounds are constantly kept up and look amazing. Felt very safe and secure here. Moving out was a pleasure - We had a small misunderstanding about the contracted move out date vs what I was told verbally (last months rent owed - etc) but after speaking to the amazing lady in accounting Jeannie - we were able to get it resolved and I ended up getting my full security deposit refunded. I am sad to leave this unit but work did require me to locate. Will definitely recommend Carlton Arms North Lakeland to anyone in the area. The rent is much cheaper than other areas, grounds & pools are amazing and the staff is just excellent. Thanks again! - Joshua G

Two of the best agents ever are at Premier! Michelle Rodgers and Shirley Bendall. They're a…read moremother/daughter team and they really listen to your needs. Like, ACTUALLY listen! When we first contacted them, we'd seen a house that we wanted to have a look at inside. They met us there that day and showed us around. It wasn't their listing so they hadn't yet seen it either. It was a terrible house inside. As in, super bad. Not for us. But as we were there, they asked the right questions about what we were looking for, in what areas, etc. They searched and showed us 6 (I think) properties in person within a week, emailing TONS of others every day, and we made an offer on one at the end of that first week. They worked hard for us during the whole process of inspections and paperwork, etc. We even hit some snaffoos with the paperwork (due to our particular HOA), and they went above and beyond to get it taken care of. We were working on a time crunch because our lease on our apartment was about to expire but they got us in our new place on time. We will forever recommend them and when we resell and buy again, we're calling them up!