I needed to replace a snowblower that broke during the last snow. Emailed and put a deal together…read morewith the sales team and had the replacement delivered within 48 hours from my initial email. I have had repairs on other equipment, and they have always been fair and responsive. Jeff B.

bought a use mower for $800 from them use it one time. when i went back to mow the mower want…read morestart. took it back to stoller. cost me another $270. I fill they do things on per purpose so it back just past the 30-day warranty. for what I spend I good bought a new one. That not customer service that how you loose customers. I probably want be back.

Been dropping my mower off here for twenty years, Tbilisi year too busy to take me, won't go back,…read morewent to Ace Beechwold they tuned up two of my mowers in one day, did a better job than Como and less expensive

used to be a great place, went downhill. they only have pickup service a few months a year and was…read moretold to call them back in november. the girl at the counter suggested i push the mower there 3 miles and they could service it for me. honestly just not a friendly place anymore.

I have pictures of a brand new Kubota z423 mower 1 hr on meter already rusting at welds on the deck…read morereturned it to the Mt Vernon Ohio Fracter dealer. Jeremiah the service guy said it would be 2 days had it 9 days called and said it was good to go went to pick it up . Nothing had been touched same rust on deck nothing but mud on foot platform. Try getting ahold of George Frackler the owner what a waste of time but don't worry I will have the last laugh on George and the Frackler reputation he is a a worthless son of a bitch and the word is out on him. The same for John Loewindick head . Crooked bastards.the laughs on you2

This place is a joke. Slow service, limited inventory and over priced. I will Not be back.read more

Great small town - one of everything type hardware store. Clean and large, staff was helpful and…read moreknew where everything was. Decent prices too.

Orme in Newark, Ohio has everything at a fair price. When…read moreI needed a hedge trimmer, I priced them at big box stores and Amazon, then went to Orme, where I found a good one and also had expert help in choosing the right type for my small yard. When I needed a small hammer for household use and could only find expensive ones at big box store, Orme had exactly what I needed. We had a small patch in the lawn that needed some seeding and found exactly what we needed at Orme. Friendly, knowledgeable staff.

Classic no-nonsense small engine repair shop. The owner has the shop in the backyard behind the…read morehouse. I brought my push mower in that I purchased on Craigslist two years ago for cheap that to be honest has never ran 100% since I've had it. Picked it up today, and it runs brand new. Docked one star because when I dropped my mower off on a Thursday two weeks ago, he told me he'd call me in five days. I had to call him a week and a half later, but it was completed the next day. If I need future repairs on any type of small engines, I will return.

I made a horrible mistake going to the service center at Ag-Pro. I needed maintenance on my…read morechainsaw and they said they would take a look at it. They did not tell me that taking a look at it would cost $90. It needed a simple fix, a new chain... The total would come out to $150. Even though this is clearly a rip off, I told them to go ahead since I already wasted $90. A week later the chainsaw was not ready yet, they said the chain was on backorder. I called Ace hardware and bought a chain myself in 3 minutes. I picked up the chainsaw and took the $90 loss just so I don't have to deal with their incompetence any longer. Of course there's was never an apology or recognition that they were doing a terrible job. After $90 they didn't even bother to wipe the saw down for me... I'm reporting to BBB.

The whole process was super easy. Even before I decided to buy Ian answered 100 different questions…read morewithout hesitation. I also had my five year old son with me who they were not bothered by at all. I always appreciate when people go out of their way to interact and be friendly with my children.

Dave is always super helpful and always so cheerful. I love…read morethat Jeff is always there to give a hug to anything!

I've purchased most of my power equipment from the Powell location. The staff is friendly and…read morelooks for ways to help save money if there are other options available. Had a snow blower with a flat tire, they suggested a lower cost option for the tires. Thanks for the savings!

Karma has a funny way of working things out. Dittmar's HAD such a great reputation. Then it was…read moresold, and the customer service took a drastic downturn. Then they started selling guns, because I'm sure their sales were going down. And even that couldn't save it. I had a bad experience with a weed wacker, and just chose to not go back. And after reading his responses to customers, I certainly wasn't going back. So he got his wish, ruined a good local business. It's permanently closed. Supposedly selling guns at a gas station.

Horrible service. It's like a black hole. It goes in and you never know when it's going to be done…read more I'll update when I get my mower back. PS...The last time I had work done, the cover fell off the filter during the first mow because it was the wrong size filter. Rather than bring it back, I used a razor blade to trim down the filter to fit.