I needed to replace a snowblower that broke during the last snow. Emailed and put a deal together…read morewith the sales team and had the replacement delivered within 48 hours from my initial email. I have had repairs on other equipment, and they have always been fair and responsive. Jeff B.

bought a use mower for $800 from them use it one time. when i went back to mow the mower want…read morestart. took it back to stoller. cost me another $270. I fill they do things on per purpose so it back just past the 30-day warranty. for what I spend I good bought a new one. That not customer service that how you loose customers. I probably want be back.

I took my 2003 Shindaiwa T230 weed trimmer in for new fuel lines and a tune-up. Como exceeded my…read moreexpectations. The unit was cleaned thoroughly, and the service work was well done. They even wrapped the handle in black tape to help secure the kill switch cable and put on a new head on. They gave me a bag of old parts to help show what work was done. The cost was around $135 which was well worth it. A new unit is $399 and now my 23-year-old unit is like new.

Been dropping my mower off here for twenty years, Tbilisi year too busy to take me, won't go back,…read morewent to Ace Beechwold they tuned up two of my mowers in one day, did a better job than Como and less expensive

I have pictures of a brand new Kubota z423 mower 1 hr on meter already rusting at welds on the deck…read morereturned it to the Mt Vernon Ohio Fracter dealer. Jeremiah the service guy said it would be 2 days had it 9 days called and said it was good to go went to pick it up . Nothing had been touched same rust on deck nothing but mud on foot platform. Try getting ahold of George Frackler the owner what a waste of time but don't worry I will have the last laugh on George and the Frackler reputation he is a a worthless son of a bitch and the word is out on him. The same for John Loewindick head . Crooked bastards.the laughs on you2

This place is a joke. Slow service, limited inventory and over priced. I will Not be back.read more

Great small town - one of everything type hardware store. Clean and large, staff was helpful and…read moreknew where everything was. Decent prices too.

Orme in Newark, Ohio has everything at a fair price. When…read moreI needed a hedge trimmer, I priced them at big box stores and Amazon, then went to Orme, where I found a good one and also had expert help in choosing the right type for my small yard. When I needed a small hammer for household use and could only find expensive ones at big box store, Orme had exactly what I needed. We had a small patch in the lawn that needed some seeding and found exactly what we needed at Orme. Friendly, knowledgeable staff.

Classic no-nonsense small engine repair shop. The owner has the shop in the backyard behind the…read morehouse. I brought my push mower in that I purchased on Craigslist two years ago for cheap that to be honest has never ran 100% since I've had it. Picked it up today, and it runs brand new. Docked one star because when I dropped my mower off on a Thursday two weeks ago, he told me he'd call me in five days. I had to call him a week and a half later, but it was completed the next day. If I need future repairs on any type of small engines, I will return.

I bought a 3032 JD package from the Hilliard store. I have nothing but great things to say about…read morethe tractor, implements and trailer. Top to bottom they are well informed professionals. I'd like to give a special shout out to Pete Grantham. He was awesome. He handled all of the details and deserves credit for me buying from them and not elsewhere.

Service department is very hard to reach, and no responsive. Setup for lawn tractor was poor, and…read morehad to be returned for service and corrections.

I came here looking for a John Deere tractor. Dave was great, he didn't steer me wrong and was 100…read morethe entire time of my purchase, not to mention very patient after burning up 3 hours of his day with the relentless and rhetorical questions! He was still nice to me. He even told me I was buying something I didn't need and at that point I knew I could trust him! Heck he even tried to reason with me talk me out of some fancy zero turn. I actually went home and thought about it for a week and bought that fancy zero turn. Ya never know in a zombie apocalypse how much grass you might need to mow. Well for .23 acre lot minus the size of house, this thing would cut exactly how you would think for what it cost and it does it perfectly in about 10 whole minutes if I trim first and it will do at a top speed of 9mh but the time I get to full speed I have to stop and turn around. It's definitely overkill for such a small yard but by god the $1200 optional seat feels like your sitting on a cloud! eXmark's are absolutely ridiculous on the cut quality! Worth every penny and I'll never have to buy junk at the big box stores ever again! Anyhoo, see my man Dave!

I've purchased most of my power equipment from the Powell location. The staff is friendly and…read morelooks for ways to help save money if there are other options available. Had a snow blower with a flat tire, they suggested a lower cost option for the tires. Thanks for the savings!

I was happy someone could pick up my mower with a 60 inch deck. Our Toro Wheelhorse 520H stopped…read morerunning while mowing the grass in September 2017. I saw that there was a massive oil leak and called Dittmars to repair it. After a few months, I was told that there was a wiring problem that caused the starter to remain engaged. In January I got the mower back with repair fees for electrical wiring work. The oil leak was not addressed, my mower was still leaking oil and did so with only starting and driving the mower from Dittmars trailer to the garage. I used main oil seal leak additive to start the 2018 mowing season. The leaking oil stopped, but I wanted what was supposed to be a valve cover gasket repaired this Spring, a tune up, the blades sharpened and new mud tires. I got the new tires and maybe a blade sharpening, but I was told my engine was shot and it would be more expensive to repair it than to replace it. The mechanic found an Onan engine from another mower and swap, my 20hp on an for a 16hp Onan engine. There is a huge difference between this engine than the 20HP engine. The mower is sluggish when the 60" deck is engaged, it cannot mow grass that is thick or more than three inches tall. Update: Dittmars Sales and Service picked up the mower last week and diagnosed the issues with it. The issues were little more than someone not double checking or rushing their work. The issues with the mower appear to have been resolved and the mower runs and mows fine after it was returned today. I was not charged for the labor involved only the pick up and delivery. Thanks for taking care of us.

Karma has a funny way of working things out. Dittmar's HAD such a great reputation. Then it was…read moresold, and the customer service took a drastic downturn. Then they started selling guns, because I'm sure their sales were going down. And even that couldn't save it. I had a bad experience with a weed wacker, and just chose to not go back. And after reading his responses to customers, I certainly wasn't going back. So he got his wish, ruined a good local business. It's permanently closed. Supposedly selling guns at a gas station.