## Review for Dr. Nicole Fram **Rating: ** It is rare to find a medical practice that operates with the precision of a high-performance team while maintaining a deeply personal touch, but Dr. Nicole Fram has achieved exactly that with Advanced Vision Care. Her office is a masterclass in clinical excellence, sustained by an unwavering commitment to high standards. What stands out most is the **consistent uniformity** of the experience. From the moment of arrival and admission, through every interaction with the technicians and clinicians, there is a seamless continuity of friendly, personalized care. It is evident that Dr. Fram's vision for excellence is shared by every member of her team.The behavior of both the physician and the staff is specifically designed to put patients at ease. This professional yet empathetic environment does more than just provide comfort; it actively amplifies one's confidence in the treatment being received. If you are looking for a practice where clinical rigor meets a truly supportive patient culture, Dr. Fram's office is the platinum standard. read more

I drove an hour and fifteen minutes for a 10:15 appointment and arrived at a sea of patients in the waiting room. I asked what the wait would be and was told that she didn't know. I waited nearly an hour and left without ever seeing a doctor. I WILL NEVER GO BACK!! Completely unprofessional and a waste of over 3 hours in LA traffic! read more

I would highly recommend Dr. Sahar Bedrood of Advanced Vision Care in Century City for your upcoming eye surgery (cataracts, etc). She puts each of her patients complete ease and calm, from the very first moment you step into her office. From one glance at the waiting room (not long a wait but many pleased patients returning to see their doctor(s), I was assured and impressed that I was in the very right place for my upcoming cataracts surgery. Dr Bedrood places no pressure on when you wish to have your surgery, but very gently encourages it if needed. And she promised my world will be so much more vibrant and vivid once I do choose to do so. And indeed, she was spot on! Even with only the first eye (my right one), I stepped from a matted, muted drab world to a technicolor one. Dr Sahar is a modern day miracle worker and my 'hero' surgeon. "I can see clearly now." The blur is gone! read more

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4 hours the first appointment and 2 1/2 hour wait second time . They do not respect patient wait time. Dr was on the phone supposedly...

Dr. Shahrooz was so great as well as the person who performed the tests. They communicated about every step, were genuinely caring, and at the same time efficient. This was the second time I had been here and both times I received excellent care. Also, the reception associates were helpful and patient. Thank you! read more

I'm so glad that my regular ophthalmologist referred me to this practice for specialized follow-up care regarding the cataract surgery he performed about eight months ago. From the minute I walked in, I knew that I was in a place where I could expect the best possible care. Drs. Fram and Mansour and Paul were all outstanding. All the others who checked me in and tested me were also excellent. read more

I have been going to Advance Vision Care since 2005. Every doctor I saw were top-notch ophthalmologists. I first saw Dr. Bedrood in Sept of 2022 for annual cataract check. In early 2023, she explained the surgery process after learning I had Lasik done in 2000, and the options and difference of lens I could chose to correct my vision. She has since performed my cataract surgery on both eye. I am very happy with Dr. Bedrood and Advance Vision Care. read more

Dr Sahar Bedrood is the best. She is knowledgeable, professional, completely trustworthy and extremely competent. Dr Bedrood saved my eyesight 7 years ago when I was diagnosed with asymmetrical severe glaucoma. If you have any eye issues, Dr Sahar Bedrood is the professional to consult with. read more

I've been in the care of two doctors here, Dr. Fram and Dr. Bedrood. Dr. Fram was an excellent physician who took great care in discussing laser surgery to correct my problem with post capsular opacity caused by the development of scar tissue following cataract surgery. In short, she educated me about the condition, the surgery itself, the post care and had a tremendous bedside manner. Dr. Fram also referred me to Dr. Bedrood, the glaucoma specialist in the practice. Unfortunately, Dr. Bedrood was the polar opposite. Rather than to alleviate my understandable apprehension and anxiety regarding the diagnosis, she accused me of having negative energy when attempting in good faith to discuss viable treatment options. I'm certain that Dr. Bedrood is a competent physician but her communication skills are in dire need of significant improvement. I would be remiss if I didn't thank the office staff from top to bottom as all were wonderful! read more

A business, not really a medical office. I had a problem with a procedure done by Dr. Bedroot. I was in her office for an appointment. To see the problem, she would have to dilate an eye, but she did not want to spend the time, so she told me to make an appointment with her optometrist. They gave me an appointment for 4 months later. Dr. Bedroot should have taken responsibility for her work and checked out her own work. Instead, she sent me to an optometrist who works there part time, to have me wait 4 months. Yes, it has a professional atmosphere. Like a well run business. That's because it is a business more than anything else. I only went there because I live down the street and can walk there. These are your eyes. Don't trust them to people who don't take responsibility for follow up. It's even unclear who are the doctors there. It appears that Dr Bedroot has some financial relationship with the other doctors who are listed. But it really is just her. That practice has continually changed doctors over the years. They keep selling the practice to different doctors. It's a business. These other reviews are a little too gushing. Maybe they had a good experience and were prompted to write a review. All I can say is that Dr. Bedroot does not take responsibility for follow up on her own work. read more

I wasted 20 minutes on the phone with the appointments desk and then with the billing department before I made a first appointment. I asked them if they took my insurance, yes. I asked about additional fees, No. As soon as I scheduled the appointment, the receptionist casually tossed out that there would be a $750 consultation fee. Not happening. NOPE. read more

Dr Fram saved my eye sight!!! and now with the help of Dr Bedrood they are keeping my eyes healthy! I have had some major eye surgeries and cataracts removed and am seeing very clear!!! These Dr's are so ahead of everyone else in their knowledge and procedures and I am so grateful to have been introduced to them! The staff is friendly, helpful and professional too! read more

Dr. Bedrood and the staff were so wonderful! They took their time to explain everything, were patient with my countless questions, and went out of their way to make me feel comfortable. It was evident that everyone from Dr. Bedrood to her staff really care about their patients. I would highly recommend them for all your eye care needs. read more

We recently left this practice after being sorely disappointed, every time we had an appointment the wait was 3 hours at minimum for a 10 minute appointment. I am not exaggerating - 3 hours. I took my mother there each time and had to cancel my entire day. They are about quantity of patients not quality. Unless you want to be a number and nothing more I highly suggest you find a different practice that treats the patients with respect. read more

My elderly mom had an appointment 1 month ago. She has been a patient for over 10 years. This has been a daily and weekly issue to get a response from a technician who doesn't call back or from Dr. Bedrood herself that I ask the front desk to mark urgent. No one takes responsibility to answer a simple question for a prescribed medication. The receptionist has some nerve saying they will get back to you. So many calls and know one can call back for weeks. I have been so polite but now I feel this is a review needed. Patient beware care is below standards. read more

Dr. Bedrood & staff are the best! My eyes are in good hands at Advanced Vision Care.

To busy to worry about waiting times- the start of the assembly line for an exam is typically a minimum of 1/2 hour later than your appt time. You then wait at the 'stations' for different techs and equipment. I don't have 3 hours to see a doctor when the whole process should be well under 2 hours. BTW with no parking validation more than 3 hours costs $20! read more

I can't say enough about the stellar care I've received at Advanced Vision Care. Everything is state of the art, and the doctors and assistants are all extremely capable, impressive and caring. I had two cataract surgeries and felt so confident in Dr. Fram's hands, with good reason. All the followup has been so professional and detailed. I've referred several people and all had the same experience. I hear about other friends' negative experiences at other practices and feel so grateful to have had the care I've been lucky enough to have with ADV. read more

At first I thought this place was great. Then, they didn't call me back to finish scheduling an appointment. Then, when I finally got a new appointment, they messed up my prescription. Then, they cancelled my appointment to check my prescription. Then, they placed me on hold for 20 minutes and transferred me around the office. Then, they didn't have any available appointments. Then, I found a new eye doctor. read more

I can't rave enough about this office, its staff and the doctors. The docs are all female and they are incredibly collaborative within their specialties. We were thankfully referred to Dr Bedrood by our former doc because my husband has glaucoma and corneal issues. Dr Bedrood performed cataract surgery on both of us and an extra procedure on my husband. Today at a follow up she brought Dr Fram in to check on his corneas. We feel completely confident in their hands and Dr Bedrood has an amazing bedside manner as well, always putting us at ease. HIGHLY recommend. read more

If you want the best for you eyes... look no further. When I knew I needed surgery, I asked two different eye professionals who would they go to. It was unanimous Advanced Vision Care was the place. I'm so lucky to have Dr. Fram as my surgeon. All the doctors there are awesome! read more

Had cataract surgery 2 years ago and everything went smoothly. I also had mono Visio surgery as well. It is great not having to wear my glasses for either distance or reading. I recently went back for a checkups d the staff did a super job checking everythihg. Thank youDr Naids and staff. read more

Dr. Fram is the BEST eye surgeon in Los Angeles. No one comes close to how amazing she is. I had a horrible eye surgery from another doctor and she saved the sight in my eyes. If you want to an eye doctor, book an appointment with Dr. Fram. It's worth the wait and she is an amazing and super nice person. I can't say enough good things about her and I will never be able to repay her. Thank you Dr. Fram!! read more

Extremely welcoming staff. Very clean and beautiful office, with comfortable waiting area. Every single person that works here, is very kind, professional, sincere and has a great positive personality. They took exceptional care and are very educated and experienced in their field of work. I was beyond satisfied with my visit and I highly recommend this Vision care to anyone that is searching for an optometrist. Excellent and elegant. read more

I went today as a new patient. The staff could not have been more attentive and professional. I highly recommend Dr Bedrood and the others who helped me, including Ethan. And they all wished me a happy birthday! read more

Had a 2 p.m. appointment, got there 10 minutes early. Waited in the normal waiting/sign in area util 3 p.m.! Finally got called into the exam room, and the fellow gave me my vision test etc. Rather then seeing the doctor I was escorted into another waiting area were after about 15 minutes I got up and complained. Then about another 5 minutes I was escorted into a exam room where after another 15 minutes I said screw it and left. On my wy home I called to complain. Told them they better not bill any of the insurances or I would tell them it is fraud, as nothing was done etc. So it cost me $10 for parking and a BIG WASTE of my time. Thanks for nothing!! read more

I recently had cataract surgery performed by Dr. Nicole Fram on both of my eyes. She is a miracle worker! I now see better than I did when I wore glasses. Dr. Fram is professional, knowledgeable and so caring. She is definitely the best of the best and according to my primary physician, she not just one of the best surgeons in the United States but is one of the best eye surgeons in the world. She also has an excellent staff who are all very efficient and kind. I didn't realize how much my eyesight had deteriorated over the years. After surgery, not only could I see clearer but colors were brighter also. I experienced no pain and the day after surgery, my corrected eye was close to 20/20. I cannot say enough good things about her and I would urge anyone that needs any eye surgery to contact Advanced Vision Care. read more

Had an appointment with Dr Naids. When I got there all the receptionist wanted from me was $75.00 for a vision test which she said was not covered by my insurance. I asked he to check with the doctor as I made the appointment for another problem with my eyes. I asked her to check with Naids if I needed it and if he said I did I would pay for a vision test. All she did was argue with me and said she was reading my chart. She would not listen to me and would not check with the doctor. I left the office without seeing any and anybody, all they wanted was my money. I will never go to that office again. Very disappointing. read more

I recently completed cataract extraction with lens implant performed excellently by Dr Nicole Fram at Advanced Vision Care. I entered with a lot of trepidation to have cataract surgery and finished a very satisfied customer. Dr Fram explained a number of options to not only take care of the cataracts and astigmatism but also replace my existing lenses with monofocals to correct both my near sighted and far sighted vision. Two relatively short processes, a couple of visits to Dr Fram's office and I'm now 20/20 for short and long. The process is well worth it. Dr Fram handled the whole process flawlessly and her staff were extremely professional, courteous and time sensitive. Bob MacD read more

Really appreciate all of the professionalism of Dr. Naids and Simon Gatbonton at AVC. The entire staff has taken great care of my vision for 20 years. They are truly the best. read more

I just received a bill from them AND I WAS NEVER THERE. Years ago I went 1 time and never went back because their billing was a mess. Now I get a bill for an appointment I never had. read more

I had cataract surgery with Dr. Chung November 2019. She was amazing and my vision is wonderful. Dr. Naids is my follow up doctor and he also is very efficient and makes it a good experience. I had a one year follow up last week and Simon Gatbonton is an incredible technician. He has a dynamic personality and is so knowledgeable. He makes the exam easy peasy! Highly recommend this office and have Simon help you if you can. read more

The very WORST place to go to. A horrible experience for a third time. Waited over an hour after my appt time (again) and never saw an eye doctor for my appointment because the office had my appt service listed incorrectly. I went in for a complete eye exam and they had me down for dry eye!! So nothing was done and I had waited over fourth months for this appt. Then I had to pay over $20.00 for my parking as there is no other parking available other than valet. A complete waste of my time and nothing accomplished. Don't waste your time going here.... The original eye doctor I loved that brought me to the center left to set up her own practice out of state and the left overs are basically assistants that know nothing about eye health. The founder Dr. Nicole Fram needs to really take a look at how her practice is run. So horrible and I really tried to like this place so made several attempts. Every time disappointed. read more

Awesome service friendly staff , I went for a lasik exam but sadly I didn't qualify : ( if I had, I definitely would have come back because the doctors and everybody else that i interacted with made me feel so comfortable. Great place. read more

Dr. Chung is my husband's doctor and we absolutely adore her. I sometimes go with him and it's always a good experience. All of the staff is really friendly. One of the last times I was there someone brought in boxes of pastries and shared with the patients that were in the waiting room, which was sweet. My husband has a habit of rescheduling his appointments but the staff are always very understanding. We really trust Dr. Chung and highly recommend her. read more

I can't rave enough about Advanced Vision Care. Excellent facility with a great staff. Dr. Steven Naids is my hero! I recently had surgery on both eyes and I couldn't be happier. He is truly an amazing doctor and an excellent surgeon who really cares about his patients. My opinion, best eye doctor on the planet! Thank you Dr. Naids for what you have done for me, even during this uncertain time we live in, everything seems beautiful with my new vision and that to me is priceless. I also want to thank Nicole Larson, the Manager for AVC. She is one of the best people I have had the pleasure of meeting. Without Nicole's help, guidance and expertise I would never have had the courage to go through the surgery. She made sure I was comfortable and guided me throughout the process from pre to post and beyond with the utmost care. After surgery, I had an issue with one of my eyes and was freaking out so I called the after hours exchange and they said someone will call me back. When I heard Nicoles voice on the other end, I felt so safe and calm as I knew she would know how to resolve my issue. Thank you Nicole for being so great. read more

Dr Neda Shamie miracously restored my vision after 3 unsuccessful operations. Initially I needed a cornea transplant.I had 3 surgeries all of which failed. There were mistakes made in those surgeries. So I was a difficult candidate for future operations. Incredibly Dr. Shamie was able to fix the previous mistakes made by other doctors and give my sight back. I am very grateful and highly recommend her. She changed my life. Paolo Eder Santa Monica, CA read more

The best team of doctors and staff you'll ever find. I was incredibly fortunate with the treatment and care I received from Dr. Fram. She is well respected from her peers and completely dedicated to her patients. Dr. Naids and Dr. Chung were also wonderful. So very lucky to have found them. read more

I can't say enough about my positive experience with Dr. Fram and her office. It is a busy office but they handle their patients with efficiency and care. I had cataract surgery and every step of the process start to finish was absolutely fantastic. If you want the best eye surgeon in Los Angeles Dr. Fram is top. I would give her 10 stars if I could. read more

Dr. Fram and the support staff at Advanced Vision Care are the best of the best. Yes they are busy & yes they often do not have time to chit chat; however, that is to be expected when dealing with doctors of such high caliber. These doctors are as professional and knowledgable as you could get. I have been a patient with Advanced Vision Care for over 4 years and I drive from Las Vegas, NV in order to see these doctors- they are experts in their field! If you have the option to go here- do so! I am confident that you will never leave here questioning whether or not your doctors know what they are doing, as they are the very best. read more