I have been a patient of Susie's here for a few years and have had nothing but excellent care from…read moreall of the staff. I can't say enough good things about this place. I suffer from bipolar 1, severe anxiety, and PTSD. When I've had a crisis and had to call to arrange an appointment sooner, they were able to tell without me having to say anything and made sure I was safe and got me to her. They always go above and beyond & are very nice and caring. It's a vulnerable state to be in, but they make you feel more secure and understood. Susie has saved my life and changed things for the better

While the rest of the staff is wonderful, the office staff here is the worst I have had the…read moredispleasure of dealing with. Calling them is terrible with a rare chance someone will actually answer and the office staff has been very rude to me. I needed my records and told them this months ago and they continue to act as though I never asked. This is not how you treat patients who come there for anxiety problems!

Very down to earth staff. They are willing to help anyway they can. They explain everything during…read moreyour exam making you more at ease.

Great experience. I've had Botox before but this was by far the best experience I have had. The…read moreoffice is brand new and extremely nice. Dr. Basedow walked me through all my questions being very patient. It was also very comforting knowing I was having an actual licensed physician do the work. I will definitely be back!

I recently relocated from Chicago to Ashland and had been in search of a new doctor. I researched…read morefar and wide trying to find the right match, as I had seen my previous doctor for over 7 years and was hoping that I would feel comfortable returning to my new office after my initial visit to finally end the "search." I am so happy that I found Dr. Basedow. He is beyond kind and truly takes his time to ensure his patient's satisfaction in their visit. He spent time answering each and every one of my questions, including those about different services offered at Azalea, more specifically, dermal fillers- which I definitely would go back to receive. The facility is easy to access, incredibly clean, and has available parking. I have absolutely no complaints.

Arguing with a scared 12 year old when you tell her you are going to SCRAPE something off her foot…read moreis not professional! Even worse standing quickly looking at her and stating I just cannot do anything for you and leaving the room without discussing with parent first even less professional!! Maybe don't argue with the KIDS talk to them explain the process and the fact of possibly using something to numb the foot would have been better. When you are getting louder and making quick irrational movements and arguing that "oh yes I am scraping it off" doesn't exactly soothe a child. I couldn't get him THE DR to talk to me cause he was arguing with my child who wouldn't hear what I was saying because she was scared to death of him SCRAPING IT OFF. I was told you were great with kids I will be sure to let her family Dr know also not to refer any other kids there.

The staff is amazing at PFC. Very kind, courteous, and helpful. Makes getting a procedure so much…read morebetter to have comforting people to assist you.

Dr Mark Porter is the. Best dentist that I have ever been to and I've been to a lot of them…read moresearching for the best! Well, I finally found him!! I will never go to anyone else now! I highly recommend him!! I'm an RN and Mark is the BEST!! He will definitely get my business! I had some extractions done and he was very gentle. He was finished and I didn't even realize it. Highly recommend him to anyone looking for a great dentist!!

I drove all the way from Louisville to see my dentist for my cleaning and to look at my jaw, which…read morewasn't anything major just slight discomfort. To be told to schedule for a cleaning after waiting 40 minutes to be seen 10 minutes and told I might just be grinding my teeth, maybe. The dentist who I have been seeing for awhile has never been rude to me and talked to me about what the issue could be with my jaw. It only took about 10 minutes for him to do and waiting is not his fault. Then I talked to the receptionist, Jerry I believe her name is, about how I was scheduled a cleaning to day and she said no I was not scheduled for a cleaning (even though I have been due for a cleaning); I corrected her saying I was or I wouldn't be here for nothing and when asked to schedule one for January (which I hadn't been seen all year this year) I told her no and to have a good day. Seriously, I can't because I'll be starting classes and if that is how they treat their patients than its no where near worth my time, gas, or money to drive all the way out to be treated like shit.

I cannot express how awesome this place is. They got me through one of the hardest times of my…read morelife. I was treated like family the doctors and nurses were so caring. Even the administration staff was caring and awesome. Going through chemo and radiation is rough but the staff here made it as easy as possible and made what should have been a miserable experience tolerable. They literally saved my life.

My mother was in Concord Rehab for 18 days and they treated her with care and respect. She loved…read morethe food, the place was clean with no odors, and the staff is all amazing! From the managers I worked with--Lori, Angela and Josh to the team of folks who cared for her--Scott, Chelsea, Ellen, Lindsey, Amber, Steve, Cheyenne, Stephanie....I'm sure I'm missing someone. To a person they were patient, kind, and worked with her "sassiness" to make sure she did her PT and whatever she needed to get better. I can't say enough good things about them. I highly recommend them!

Everybody is so nice and kind and they are good a cleaning teeth so I Recommend going thereread more

Only concerned about how much money can be extracted. Dental healthcare seems secondary. Office…read morestaff leaves a lot to be desired. Dr. Nickell, who is new to this corporate practice, and is my long time dentist, did an excellent job. She is the only reason I will go back.