I reviewed his other location but since I have been going to see him at the Westchester office, I…read morethought I'd review this one as well. Dr. Chang is really just a great doctor. It's obvious he cares, which is pretty important when dealing with patients who are suffering from chronic pain. He's friendly and takes the time to explain each and every medication he prescribes. While Dr. Chang is amazing, his front desk staff leaves much to be desired. I don't want to go into details with that, but I will say that Dr. Chang is worth the hassle that his front desk staff creates.

Dr. Chang is a consummate professional with a sense of humor, which, in my experience, is an…read moreextremely rare quality in a physician. Dr. Chang first performed the fluoroscopy-guided dye injection into my hip for an arthrogram, and was polite, concerned, and extremely gracious when he learned that I was mistakenly quoted a significantly lower self-pay cost than the normal charge for the second procedure he performed (diagnostic fluoroscopy-guided anesthetic injection into my hip bursa), and even offered to include cortisone in the injection at no additional cost to try and help relieve my hip pain. I was also impressed with his nurse, Irene, who went out of her way to help me find the Lincoln Park clinic where the second procedure was performed, and where they fit me in at the last minute so I could try and have some pain relieve before I went on a long-planned vacation. All and all, I can't recommend Dr. Chang highly enough. I am considering becoming a regular patient to treat my fibromyalgia, since I know he'll do a great job--and I kind of owe him the money! ;-)

My husband Eric has a very complex spinal condition, and after years of specialists, imaging, pain…read moremanagement, and consultations, his spine surgeon specifically recommended Dr. Said. That recommendation turned out to be one of the most important steps in Eric's treatment. Dr. Said has now performed three injections, and each one has provided meaningful relief. For someone who has spent months struggling with severe pain and limited mobility, those improvements have been life-changing. What stands out is not only Dr. Said's skill and professionalism, but also his willingness to listen, explain the procedure, and treat Eric as a person rather than just another patient. I also want to recognize the office staff. Timing has been critical for Eric's care, and several other providers simply could not get him scheduled within the necessary timeframes. Dr. Said's office consistently found a way to accommodate the deadlines recommended by Eric's surgeon, allowing treatment to happen when it was needed rather than weeks or months later. If you are dealing with serious back pain and have been referred for injections, I would not hesitate to recommend Dr. Said and his team. We are extremely grateful for the care, responsiveness, and results.

After going to another pain clinic doctor I real saw how procedures are supposed to go! I didn't…read morejust get on a table and have the doctor skewer me and say ok "you're done you can let go of the table ". The lidocaine never even got a chance to work before shoving the device in my back. Then you weren't allowed to recover, you got off the table and you were allowed to sit for a minute and then I was allowed to drive home myself. When you're in such pain you hope that the doctor to be compassionate not robotic.

0 Star Review: Andrew S. Zelby Is a POS Liar he did my IME a while back & was totally…read moreunprofessional & Rude! his after visit notes were very distasteful & completely Subjective. He had no supporting documents to come to the conclusion he made yet decided to comment on my personality vs the state of my condition I wouldn't recommend him if he was the last MD to ever practice!

This group is great! Dr. Sean Salehi just did my back surgery on September 30, L4-L5 laminectomy…read moreand fusion. I haven't had any shooting nerve pain since! He doesn't rush visits with him. My consultation with him, he was in the room with me for 45 min. He is a very kind and compassionate Dr. and a wonderful man. Another bonus is he has offices in 3 different towns - easy to get to. I now have been to all three offices and they are all staffed with professional and friendly people.

I have been a patient at this practice for approximately two years. I can honestly say that Dr…read more Khan, Dawn, and Trisha have always been professional, knowledgeable, and helpful. Unfortunately, my experience with the Hinsdale location has been extremely frustrating due to ongoing organizational and scheduling issues. On three separate occasions, I drove more than an hour for a scheduled appointment, only to sit and wait before being informed that the doctor would not be in that day. On two other visits, my appointment was running more than two hours behind schedule, forcing me to leave without being seen. Scheduling by phone is equally problematic. Calls often go unanswered, and messages are rarely returned in a timely manner. When a callback does occur, it can take several days. In addition, there has been an ongoing billing issue involving Medicare that has still not been resolved after five months despite multiple attempts to correct it. While I have confidence in Dr. Khan and appreciate the care provided by Dawn and Trisha, the way this office is managed is unacceptable. The lack of organization, communication, and follow-through has led me to begin exploring other options for my care.

I have been going to Modern Pain Consultants for a couple of years now and have never had a bad…read moreexperience, they always go out of their way to help me. Dawn Gonzalez is amazing she makes things happen. If you go make sure you get set up with her you will not be disappointed.

I left this place! Bought out by another place that sucks! They keep sending me a bill for 220.00$…read more I have records of paying them! I sent them these records. I have called and they keep saying I owe this money. Worse place! Gave me injections and that Tori couldn't even walk me out of the room. I was in severe pain. Who does that to a person. They charged so much money without sedation. Screw them and the new place that took them over!!!

Fuck this place. My doctor was part of this clinic for a while and then moved, so I followed him to…read morehis new clinic. In order to get a procedure to relieve some of my constant pain, Gateway needed to send over my records to the new clinic. They've refused to do so, and I can't even get their medical records dept on the phone. My insurance company is refusing to cover the procedure because there is no proof of medical necessity, so I have to start over with test procedures for the next several weeks while occasionally vomiting from the pain. All because Gateway can't respond to an email for MY records.

After receiving letter that leaving Rush on 5/31/26 still have not been able to schedule…read moreappointment with her. Website and phone number in letter are no help.

From the owner: Dr. Madhu Singh is board certified in Physical Medicine and Rehabilitation, specializing in…read moreinterventional spine care. She has expertise in disorders of the spine, including neck, low back and sacrum with an interest in both acute and chronic pain, osteoarthritis of the spine and fibromyalgia. She is also certified in medical acupuncture.

I was referred to George by a friend that had some serious breathing issues. I was unsure what to…read moreexpect, having gone to a chiropractor, massage therapist, and been an avid pain reliever pill taker. I also have experience in massage therapy myself for over 20 years. To give you my beck story, I caught the the flesh eating bacteria in the hospital, after a tech confirmed that a dirty surgical instrument was used during a c section. I was in a medically induced coma for months, 13 surgeries and learned to walk again. Multiple surgeries were removing muscle tissue from my abdomen, leg, and hip. I have struggled with pain, headaches etc for years. Over 18 years now, and for that time i had very little feeling in my left thigh. I knew if someone was placing their hand there, but never nerve feeling, never sensation. After 1 session with George I could feel circulation back in my leg, that i hadn't felt since before having my daughter, and having all those surgeries. Recently, I twisted my knee and couldn't bend and complete any yoga that I have been doing for a long time. After 1 treatment to my knee I was able to do things I hadn't before, and completely. After each session that is targeted, it addresses pain, posture, discomfort and has changed my life! To have feeling in my left thigh after the doctors sent me home 18 years ago, and told me "dont worry, you will get the feeling back in 6 months!" They lied! George is amazing, skilled and cares

From the owner: Emmett Technique is a form of body therapy involving light finger pressure at specific points, it…read morehas the ability to directly influence muscle action, as such points may have a memory and emotional attachment. This neuromuscular therapy assists to reprogram and recalibrate muscle memory and action. The understanding of the body's response to the light touch is utilized as it has been suggested that the body reacts in a similar way to the working of a touch-screen. Emmett Technique is specifically designed to relieve back, neck, shoulder, and most body pains.

I have been to quit a few Pain Specialists they throw Drugs at you,Pinnacle wants to find solutions…read more& so far they are. Every procedure I have had so far seems to be moving me in the Right Direction. The Staff & Doctors are Amazing,special thanks to Rubin,the communication is spot on,they make you feel so Comfortable Before,During & After. Thank you Pinnacle for finding the solution to help fix me,if you have pain try Pinnacle First. Thank You David Salverson

Terrible! I waited almost 2 weeks to get Pinnacle to submit a request for my medical records from…read moreIllinois Bone & Joint. Finally I called them back and they stated that they never received any of my records. Looks like to me that the staff at Pinnacle is too lazy to follow up for me. I would consider this very poor patient care quality.

I would like to rate this office higher but cannot…read more I have been a patient of Dr. Spratford's for almost 10 years and will not go anywhere only because of how great he is as an individual. This review though is for the practice as a whole. Time and time again over the years, this office seems to have suffered the problem of getting too large, too quickly, without enough resources. When they did their major additions and upgrades it took them months to get things together. The staff was/is over-worked and there was too much traffic at all times. Outside of that transition time hasn't been better. Getting in touch with your doctor is difficult. You have to call, leave a message, and often, even if you ask for the doctor, you get a call back from the nurse. Then you have to go through the whole process of leaving a message and waiting again. The staff and RN's have repeatedly gotten my recurring prescriptions wrong when communicating with the pharmacy, sometimes costing me dearly (I will say that the office has resolved this for me with their in house pharmacy, but I had to almost demand it). Out of all of that, my biggest complaint about the office is the general lack of attention to detail. For example, if my doctor leaves town, I have to TELL the doctor filling in to check my chart. To me this should be standard operating procedure. How can you answer a question of a patient if you haven't reviewed their file? They are too busy, without enough administrative staff, and it shows in the quality of assistance I get when I'm not with my doctor. (I'm surprised there's a hidden review here that says pretty much the same thing. I knew when I came on here that I couldn't possibly be the only person who's noticed this problem creep up over the years)

The group has been renamed to Prairie Medical Group, but are in the same location. I have been…read moreseeing Dr. Erin Vaughan for a few years now and she is awesome. She is young, probably in her 30s, and just very attentative to me. I've seen doctors in the past who were eager to get you in and out, but Dr. Vaughan takes the time to sit down and listen to what you're going through. My most recent visit was in January '08, the reason I didn't really know. I had had a perpetual throat-clearing/cough for at least a year and I was finally getting it checked out. I did some research, and didn't know if it was allergies, asthma, or GIRD. I went in there, she sat down, and said "This is when I get to be a detective and figure out what's going on with you." I thought that was AWESOME! I was in there for an hour an a half, she was running different tests on me, and we figured out that it's possibly allergy-induced asthma, and definitely some allergy issues. I feel a lot better now that we're getting to the bottom of things, and I would recommend her to anyone! Other notes: I rarely have to wait more than 5 minutes in the waiting area to go into a room, which is great. Nothing worse than going to the doctor's office and having to sit and wait (especially when you have an appointment!).