We have had multiple upsets with these doctors. I will never return to them. The level of care they…read moreprovide is on par with McDonalds.

The front desk personnel was very nice! You have to be buzzed in....plexi-glass between staff and…read morevisitors. Hand sanitizer available. Very thorough. First time coming here to pick up paperwork (yes they check ID) and it's Military Circle Mall!!!!! Best part. You can go shopping right after! Plenty of parking and it's right next to Ross!

UPDATE : This place has remodeled and I can see they take more steps to keep things clean ! Hands…read moredown this place is 5 stars for me and well worth the 20 min drive This is a bitter sweet review . I love the doctors . As far as the environment and cleanliness it makes me want to Never go back . Fortunately I love the pediatricians a bit too much . The pictures I attached are me wiping down the table AFTER they did the quickest half a** job I'd ever seen . I came in with my 3week old and they didn't even have a mat layed out for him to lay on mind you during a well check they put him on his stomach and he was licking the table thank god I went behind them and cleaned the surface . I wonder what else doesn't get paid attention to ..

Unprofessional practice. Front desk is extremely rude and dismissive. Be prepared to be on hold for…read morealmost an hour every time you call too. Take your children elsewhere!

To be honest, I looked at a lot of the reviews before coming in the hospital and was very scared…read morewhen I got admitted but on about my second day, I got quite comfortable. I think it was much much worse a years back, but it's actually good. The food isn't the best but it's bearable. I did love the staff. They made me feel more at home and did help me as much as they could at night. It can get really cold and I'm saying really cold like before I got there I never wore socks in the bed, but you might want to overall the day was good. The staff are nice. It's more the patience there that you would have to worry about they can be very chaotic and drama filled. They definitely do help with the mental health part, but it will not fully go away especially for me because I didn't get to stay there long. I was in acute and I was supposed to stay around five or six days but ended up staying around 10 to 12 it's not half bad and hey, we get 12 hours of sleep and it's clean. I didn't see one bug my whole day. There are a lot of young staff there though, and let's say the young staff some of them have attitudes so just stay quiet and out of the way of them they will put you on a medication they always do and if they don't well I don't know at least my first experience to It was really nice. Get better soon much love me

the facility upstairs was dirty strep was going around and even my room flooded staff was very…read moreunprofessional even the "quite room was nasty" the staff did nor care at all also there was roaches in the starfish hallway one to many staff even got to fighting with patients during my 11 days very unprofessional staff,dirty,mold,roaches. don't recommend coming here

I saw online that this clinic got great reviews. I went…read morethere and was efficiently served. I was given a choice whether to register on paper or digitally (I chose paper). The receptionist was very nice and helped recommend a pharmacy. The staff who saw me were kind. I definitely will return again if I need urgent care.

It would have been nice to receive the services I came for. I first tried to get a DOT drug…read morescreening for work. Apparently after 5p they stop on Friday so I was told at 5:03p come back Saturday 8-2p only to find out that nobody was there to do the test. It'd be nice to know in advance so the proper information can be communicated to find another location. I'd advise anyone call ahead to save your time. especially if you are out of the area.

One of the better experiences I've had at this location. From check in to check out everyone was…read morefriendly and clear with what they were doing and why. Caring staff members at this visit who seemed to be interested in helping. Wait times a bit long but I babe waited longer!

Have gone here multiple times. I've always felt the care providers' concerns. Have yet to leave…read moredissatisfied and don't think I ever will.

I had kidney stones backing up my kidney as I could no longer pass fluid. Went into the ER @…read moreVirginia Beach General. Urology of Virginia, specifically Alexander Birk, MD was the surgeon who operated the following morning. I had a stent placed and had to go back for laser surgery two weeks later, again Dr. Birk performed the surgery. Excellent Doc, great bed side manners and explained everything and answered all my questions. I had no problem reaching doctors after hours or at any time. They were available 24/7 if needed. 10/10 Chris R.

Totally unprofessional and rude office staff. My wife is bed ridden and only can make her doctors…read moreappointments via a medical transport. She had a morning appointment May 18. The medical transport company called her and stated that the medical transport had a breakdown and that they will not be able to pick her up in time. My wife tried to call the Urology clinic and inform them however she was not able to get through as usual. May 19 she finally was able to talk to the office staff and explained to them what happened and requested a new appointment. The office refused to schedule her for a new appointment and told her that she would have to pay 70 some dollars first for not making it to her appointment in spite of the medical transport breakdown. The office staff stated that its not their problem and wanted the payment first regardless. This clinic needs to be investigated and audited for it practices on how they treat their patients. The entire office staff needs to be fired and replaced with competent individuals.

Leigh Orthopedic Surgery Center is a new addition to the ever expanding Sentara Leigh campus. They…read more& the new Brock Cancer Center are located on the southeast corner of Virginia Beach Boulevard & Kempsville Road. Both share a large parking garage. Entrance with a traffic light is located both on Virginia Beach Boulevard, which the buildings face, & Kempsville Road. The location is also easily accessible from I-264. The handicapped parking is extremely convenient & plentiful at the Leigh Orthopedic Surgery Center. The spaces face the entrance & continues around each side of the building. I've never had to park in the spaces that require a short walk. A covered circular drive thru is a convenient drop off point at the main entrance. No valet parking is available. I've had therapy at Sentara Hand Therapy & Sentara Therapy Center- Orthopedics & Sports Medicine. I've had MRI's at the Advanced Imaging Center. My Shoulder & Elbow Orthopedic Surgeon does outpatient surgery in the building. But my recent Elbow Surgery, although outpatient, was scheduled at the hospital itself. The practice requires anyone who has a Cardiologist to have surgery at the hospital, where emergency personnel are more easily accessible. My experience with both therapy & the MRIs has been excellent. The equipment & facility is state of the art in this excellent sparkling clean Medical Center. Technology is sophisticated, extending as far as doors being opened by a sensor activated by the wave of a palm. There are also hand sanitizer stations in plentiful supply in the building. I'm very impressed by the Leigh Orthopedic Surgery Center. It's now my location of choice for both Physical Therapy & Advanced Imaging,

They changed locations since I visited a few years ago. They're now in a nicer office park off…read moreCenter Drive in Norfolk, VA. It's much more professional and less sketchy than the previous. As before, clean and tidy inside with pamphlets on display and a few travel goodies like Bug Spray and Water Cleanse Bottles. I was greeted quickly by the friendly nurse on staff, Nancy, who was finishing up with her appointment before me. Since I was about 10 minutes early, she went ahead and saw me. She had printed out my information based upon the info I filled out beforehand (you should do that - it will save you both time). So we reviewed my immunization records from my doctor I had printed and what the CDC and Health Dept recommend for my travel locations. We went over the prices and submitting to my insurance options and made a plan for this trip - and another I have upcoming in October. I ended up getting the Typhoid pill series of 4 that you take over a week and immunity then lasts for up to a 5-year period (the shot only lasts for 2 years), the Yellow Fever Vaccine and the TdaP booster bc, while I have had a booster for Tetnus and Diptheria recently, none for whooping cough. So I went ahead and did it. Be prepared - they don't accept insurance - and these vaccines are costly and some of them are rare and not carried by most PCPs. My cost was over $550 out of pocket. I can submit for some reimbursement from my insurance but they don't typically cover vaccines like Yellow Fever (which was itself $279 for just that one) because you only need that if you choose to travel somewhere where it's active - so it's not really seen as preventative or routine. I'll hope for the best - but Nancy was so friendly and easy to talk to - she took great care of me and answered all of my questions - she filled out my little yellow passport vaccine book for my trip and added in the vaccines I've had since childhood just in case. A great experience. They deserve five stars.

DO YOUR HOMEWORK!! If looking for a certain travel vaccine, do an internet search to shop the…read morebest price. Not all pharmacies in an area may have all vaccines; however, one may have it at a significant pricing savings versus a travel clinic. In my instance, I made 2 mistakes. 1 - not searching enough for a local pharmacy. 2 - not asking the price prior to the visit. My example is Passport Health charged $394 per vaccine and using a Good RX code cost $193 per vaccine at a local pharmacy. Paying in excess of 100% a competitors price was unnecessary and Passport Health pricing is exorbitant.

Disorganized, Unprofessional, and Inconsistent with Vendor Orders…read more As an 8th-year Hospital Corpsman with extensive experience in ER, inpatient, and outpatient settings, I am rarely shocked by clinic operations--but Leidos QTC in Norfolk is a glaring example of bad practice. My first appointment on 1/5/26 with Holly Reinke (Audiology) was excellent; she was professional and pleasant. However, my experience on 1/7/26 was unacceptable. My vendor explicitly booked this date for X-rays. Upon arrival, the facility staff claimed I was only there for a blood pressure check (redundant, as I am already diagnosed with hypertension and on medication). They further claimed I had two "ghost" appointments on 1/9 and 1/12 that were never booked by the vendor nor visible in my portal. When I questioned the front desk about why the portal listed "XRay LLC" as the provider, the staff member dismissed it as "just a name" and ended our conversation mid-sentence. When a coworker asked if I needed help, he dismissively stated, "Yeah, he's been helped already," with an unprofessional attitude. I confirmed with two separate QTC vendors immediately afterward that no BP check was required and no additional dates were scheduled. The facility effectively denied me my scheduled X-rays for no legitimate reason. Advice to fellow military personnel: The vendor (QTC) is the authority, not the clinic. If the vendor says you have an X-ray, do not let this facility turn you away or manufacture "extra" appointments. Demand the services authorized by your vendor. Also keep your VSO in the loop of any mishaps that aren't directly fixed with your Vendors first.

My visit to this office was amazing. The staff was very friendly and professional. The clinic was…read morespotless and my Dr was the best. Most of all I fell in love with the receptionist Dominique. She was so kind to me and made me feel so comfortable. I give her a + for going out of her way for me. Please thank them all for a wonderful visit!