The staff here have attitude. They barely looked at me in my eyes. Little kids should not be…read morerunning a place like this.

Very clean place! In general, all staff is very nice (phlebotomists) are always careful and jovial.read more

Fantastic lab that has the best phlebotomist on the island! I highly recommend. Clean, fast,…read moreprofessional, and overall wonderful staff.

Techs are all great. Front desk team checks you in and out nicely. Im not sure what number patients…read moreare supposed to to call to schedule or ask a question. 7 years that this has gone on. So I drive in anytime I need to schedule or tell them to send my results to my doc. Probably understaffed but phone system is a huge issue.

I know it's hard to believe an imaging center could be worthy of a low review. All medical…read moreprovider service is kind of bad these days, and what could really be the issue with this one? But every single time I need imaging done here there is some issue which ends up taking weeks and weeks, and multiple phone calls to resolve. It's kind of crazy how bad they are.

Location 1 is permanently closed and the website/voice recording make no mention of it. Upon…read morearrival to location 1 there is a sign that says to move on to location 2. The website and voice recording should be updated accordingly. Upon arrival to location 2, the receptionist was quite rude and unhelpful. The nurse technician was very nice and the work was performed quickly and efficiently.

I developed a very severe rash while on island and was so glad to find Kaloko Urgent Care. The…read morefacility was clean, orderly and well-managed. I got seen right away by Dr Gallagher who was extremely knowledgeable, kind and able to address my concerns right away. I was relieved to receive relief from their care. Dr Gallagher even called me the next day to ensure I was getting better, which was immensely kind. Thank you Kaloko UC!

I came in after taking a bad fall the day before. Dr. DiTullio checked me out thoroughly and glued…read moretogether my cracked open chin, and took care of my other wounds. Everything in the office was so clean and up-to-date. It was so convenient that I could make an appointment and that the facility is so close. I highly recommend Kaloko Urgent Care.

Very professional, organized and clean. My care was excellent and my treatment was very thoroughly…read moreexplained. Having direct access to a physician was well worth the small fee. I highly recommend Dr. McMurry.

These are caring people so hard to find in Kona anymore. Recommend them whole heartedly. They do…read morebother to listen !!!

Fast, friendly service conveniently located for Mauka communities with early morning hours.read more

David, the manager at this location who is also part owner treated a customer with such disrespect…read more In addition, he argued with a client in front of the customer, did not allow her to speak, and then hung up on her. Such a man should not be running a business like this. The customer did not want to be rescheduled to take his testing at this location as well, since he felt so disrespected. I cannot believe that he is the owner with such bad behavior that goes unchecked. Go to Diagnostic Labs or any other clinic in Kailua-Kona. Stay away from this location. He creates a hostile work environment to clients and customers.

Per Hawaii's Safe Travel requirements, my husband and I were tested for Covid 72 hours prior to our…read morearrival on the Big Island. We uploaded our negative test results and prepared for a fun week in the islands. On arrival at the Kona airport, we (and all arriving passengers) were required to undergo a second test, with the assurance that "no news was good news". Except for a text informing us that our samples had arrived at the lab, we received "no news". Upon arrival at our hotel, our desk clerk let us know that Kauai (where we would be traveling 3 days later) would require that we be tested again because our UC San Diego tests were outside of the 72 hour window required for the Hawaii Safe Travels platform. So, even though we were already in Hawaii, and even though we had been tested twice in the last 4 days, on Day 2 of our relaxing island vacation, we spent the morning researching a Covid testing clinic that could provide us with results in time to travel, now 2 days later. S&G Labs in Kailua Kona seemed to offer what we now required, so we planned our one of two full days on the Big Island so that we could be at their office at the appointed time. I was in a pretty bad mood about it at this point, since it seemed like we had already jumped through every hoop. And our vacation was now $550 over budget, with the combined total of the tests in San Diego and Kona - money we could have spent on meals or activities which would have supported local businesses. We ended up arriving at S&G a bit early from our drive, but were warmly welcomed anyway. In fact, the reason I am even reviewing something I was angry about having to fit into our trip, and angry about paying for - again, is that the staff was incredible. It's been exactly two weeks (we were there 4/20/21), and I can't remember their names. A young man with awesome hair (you'd know it if you saw it), and a young woman - both amazingly hospitable, making us feel comfortable with the process and actually engaging in an intelligent conversation while we took turns being tested. Their interaction actually made what started as an irritating experience pleasant. Enjoyable. And yes, we received the results on time, just as they promised. And we went to Kauai, and we will not travel to Hawaii again until the Covid Vaccination passports are instituted for visitors.

My husband did not purchase his hearing aids here, but after several times of going back for…read moreadjustments where he did purchase them he got fed up and went to Hearing Solutions in Kona at the corner of Kuikini and Hualalai. My husband just dropped in and they fixed his problem on the spot. A few months later he had another issue and made an appointment. When he went in for that appointment they quickly found the issue was he was putting the hearing aids in his ears incorrectly. Problem solved without making him feel foolish. (No charge) When the time comes for hearing aids for me, I'll be going to Hearing Solutions. We felt very much at ease and cared for.

From the owner: At Hearing Solutions Hawaii we know that few things are more important than being able to fully…read morehear the precious sounds you cherish. If you or a loved one has been experiencing hearing loss, ringing in the ears or other difficulties in understanding speech we are your first step to better hearing. We offer affordable hearing aid solutions that utilize the most advanced hearing aid technology available. Our expert team of hearing professionals will assess the extent of hearing loss as well as provide recommendations for affordable hearing aids only if necessary. We look forward to doing our best for you or a loved one to hear life to the fullest.Honolulu