This company is an awful company to use, always missed trash pick ups even when cans were left out the night before. When you call they will tell you the same thing that somebody will get it that day but nobody ever comes. We canceled our service in June 2019 it is now November 2019 and we are still waiting for our trash cans to be picked up. Every time we call we get the runaround we are beyond frustrated. Do not recommend this company at all read more

This is the SECOND time this company has thrown away our personal trash can. The first time was about 6 months ago and it took two months until they finally replaced it. Then two months ago, they threw away a SECOND personally bought trash can and after weeks of calling, they're basically refusing to replace it. I cannot get in touch with ANYONE but the call center women who are the nastiest, laziest and rudest customer service employees I've ever encountered. If zero stars was an option, I would have chosen it. TERRIBLE company. read more

In mid December, I made the mistake of paying $65.29 to renew my trash service for Jan/Feb/March 2020. After a few days of researching other trash companies for better rates as my renewal price went up again, I cancelled my trash as of Dec 31, 2019 requesting a full refund for Jan/Feb/March 2020. I was told it would take 4-6 for a refund which I wasn't happy about but figured it was okay. When I finally got my refund back, they only gave me $59.94, a difference of $5.35. When I called today to ask why I didn't get my full refund, they told me that Advanced Disposal keeps that $5.35 for "compliance and impact fees". My question is .... If I no longer use their trash service, why do I have to pay for compliance or impact fees? read more

This company is a threat to public health and the environment. They have not picked up my trash for three weeks. After multiple calls, transfers from GFL to Advande Disposal, wait times each transfer, ping ponged back and forth, I was guaranteed pick up Friday, February 26. They did not pick up. The trash is bringing scavengers to my yard, maggots and flies are breeding in the trash, raccoons are spreading the trash, and I PAY for garbage pick up WEEKLY. I have a child exposed to the health and huge it and wildlife dangers that this company has caused with complete and utter disregard for their actions and the consequences thereof. I have called repeatedly, email, left the customer service form through their system and received no response. This company needs to face sanctions, and be held responsible for their taking my money to leave me with a health hazard and dangerous predators and maggots and flies being drawn to my home. I will continue to escalate with every available Avenue until the company does what the contract and take our money to do. read more

if you are considering this company for trash dumpster service ....beware they are always late and rude and nasty people including drivers.... they were bought by waste mgmt. wait till 2020 before you start service horrible..... read more