Most folks find themselves in an already stressful situation when they have to use a service like Advanced Collision offers. That is one thing that James and all the great folks at Advanced Collision do not add towards: more stress. They take a lot of the stress OUT of getting a vehicle repaired.
1. They immediately performed all the work on my truck in just a few weeks. There were no waiting periods just to be seen, like with other national brands.
2. James was always on top of things and nothing slipped during the entire repair process. My truck needed a headlight calibrated (welcome to the future) and Advanced Collision took it to the dealership and handled all of that for me after the initial repair.
3. Advanced Collision sent weekly text messages, keeping me up-to-date on the status of my repair. I never had to call or worry, which was highly reassuring.
4. Luckily, there were no back ordered parts for my truck, but James did warn me that if parts were back ordered, it would delay the repair.
Everyone at Advanced Collision was professional and courteous. They were even able to give me a ride home when I was dropping my truck off for the estimate and repair.
I could not write a stronger recommendation for a car body shop. These folks are good at what they do and do it well. If you ever need this kind of service--and I hope you do not--use Advanced Collision! read more