This is the second time I have used this bodyshop 1x for me 2nd time fir my nephews car. JUNIOR is…read morethe best mechanic, honest, great craftmanship, affordable. I definately give him and the shop 5+ stars.. And would suggest them or him again..

they gave me the wrong lights then they charged me 847 and the lights i already had on they were…read moreworking perfectly and they left them not working plus the wrong lights , they tried scamming me even more because they said a wire was over hearing and that we had to replace everything and we asked the owner if the wires were all together with one and he said no and i unplugged the wire and all the lights turned off simply a scam business and dishonest! i don't recommend

Horrible , we were dropping off my car for no ac so we drove in 95 degree weather for two hours ,…read morethey told us to drop off my car Sunday before we have it serviced on Monday . We live an hour from it and took us a couple hours to get everything prepared. We leave get there , and every gate was locked no one answered the phones and we looked around and called 20 times , left voicemails and nothing we heard nothing . Whoever the lady was that told us to do drop it off doesn't know what she is doing this is just embarrassing .

Purchased vehicle in mid March. Actually had my own financing and overall purchasing experience…read morewent well. Was told my CU hadn't paid them about 7 days later and called my CU . Basically the phone works both ways. I paid loan off and told CU to issue the check since loan was completed. About a month later, late April asked where my title was? Then the finger pointing came out. To date I have well over 150 hours of my time invested in getting my title. Called CU, Dealership, local DMV and even drove to Raleigh to get my title. Here I am, 5 full months later still without title. I have relocated to another state and the local DMV is involved, and they were told the title would be overnighted to them so I can get local plates a week after receipt. This whole process seems a bit odd, even though in the sales contract I paid several hundred dollars to the dealership to perform the process. I kept asking today about this but crickets in return. From the start there was no dealership ownership in the issue or accountability but plenty of we don't have it, check here or there, and I did At my time and expense. However as a former retired laboratory manager I made my people after they vented, provide a positive attribute to the problem, mine, the Service department performed well.

They are an awesome company with great customer service and quick response time. My company's…read morebroken door was replaced withn an hour of receiving the quote.

I don't usually write business reviews, but I received great customer service from Metz. I was…read moreinitially miffed because I took my BMW to the dealership to have a cracked windshield replaced. Apparently, the dealership doesn't do glass or body work so they sent me to Metz whom they work with regularly. Being miffed I wasn't initially going to go over there, but decided against it and drove down the road to see when I could get the car in. It turned out they had the part in stock because another individual was having his replaced later in the week. They offered to do it right then and there. They even dropped me off and picked me up from the mall while I waited the two hours for the repair to be done. Bonus that it cost $100 less than an estimate I had gotten from another BMW dealership. Overall, great customer service and a good experience.

This place is horrible.... had them put in a window in my mustang. they missed my appointment on…read moreFriday and had to come back out the following day. Two days wasted. Oh but there is more... cutting grass through a rock through my truck window. Call them back which I shouldn't have... two days and two wrong size windows later... I told the tech to leave... I called safeline...

My mother and I have used this company since the late 80's and have always got a job well done for…read moreour glass needs. The rates are reasonable. They work fast and the owner is very kind and does great work.

Took my car to get it repaired and it came out worse, when I went to pick it up there was a huge…read morecrack on the windshield. Even had before and after pictures, spoked to one of the employee and made a statement that the car did not come in with it .. i notified the the owner. 3 weeks and never a reply Very poor service and management.. zero stars if possible

I needed a few of our work trucks repaired and the gentlemen at Cruz came to pick up my vehicles,…read morerepaired them, and delivered them back. Transparent pricing and quick service. I'm using them for all of our needs.

Needed a 100 year old Model A Ford original radiator cleaned and checked out for a restoration…read more Everyone there was so kind and handled the job with respect and timeliness. Great job everyone and especially to Chris! He has been doing his job for a very long time and they are all lucky to be together! Thank you all for taking such good care of my needs. Jon Warren 1929 Model A roadster

They are honest and helpful! I didn't need work on my car the last mechanic hit a hose and they…read moreadjusted it and said if I have any other issues come back. My car was running hot due to this, God is great and there is still good in this world!

Awesome customer service with the utmost professionalism. I…read morehighly recommend Bells for all mechanical work. Maintaining an 21 year old truck is taxing but Scott makes it easy and keeps the repairs inexpensive and quick. Scott's on it when it comes to communication via yelp or otherwise. Waiting room is inviting if you have to stick around. Get Scott's quote. You will be pleased.

The absolute WORST customer service I have ever received. The fact that Scott Bell treats his…read morecustomers with such discontent is disgusting, especially his military customers. I gave Scott my vehicle for a motor rebuild back in February 2021. It took 4 months just for Scott to take my motor to the shop to be rebuilt. This wasn't the issue, the issue, is that Scott LIED to me and claimed the motor was almost complete....BEFORE he had even taken it in for rebuild (I have screenshots for proof). To make matters worse, Scott likes to hang up on customers' faces when they hold him accountable for his lack of professionalism and timeliness. Since Scott was taking too long to get my motor built, I asked him kindly to give me the name of the company he went through. HE REFUSED to give me the information to the company who was building MY motor that i paid with MY money. All because he didn't want hos reputation toiled. I still foond tge motor shop and they have had my motor complete for about 2 months, yet Scott still hasnt picked it up to put back in my vehicle. The parking at his shop is exposed to the outside, so I have asked Scott to please make sure he keeps my vehicle clean. Instead, he TELLS me....the CUSTOMER, that its not even that big of a deal and that I shouldn't worry about it.... ***My vehicle, a 2006 Jeep SRT 8 6.1L Hemi.....that isn't manufactured anymore*** So meanwhile, my vehicle is sitting in his lot collecting spider webs and grass growing through the engine bay.... I have been without a vehicle, so call/text was my only way of contacting Scott, but he refused to answer my calls. I've had to call from other numbers just to get him to answer my calls. Scott also enjoys talking about other customers...TO CUSTOMERS and will go on a long tangent just to distract you from the very issue you came to talk about. He will talk over you and manipulate the conversation. He is a SCAMMER. It has been 8 months since I gave Scott my vehicle and it has been a nightmare. Even while im deployed, going through all kinds of work stress, Scott has made no effort in actually providing good service. SCOTT is a liar and a scammer. Everyone....especially Military members, stay away!!!!! If you have any questions and need proof of experience with Scott, feel free to email me directly. martindaniels1014@gmail.com

Quality/timely work and good communication with text updates on the status of my repair.read more

Have used them multiple times. Very friendly, excellent work. Great people to work with. Would…read moreuse again.