Very nice guy and he was honest and quoted me in specificity upfront and told me what the charges…read morewould be and for what and was very knowledgeable and fixed my fridge very well.

Really nice and helpful. Pleased with merchandise. Pleased with price and delivery. He also took a…read morequick look at another appliance in the house at no charge and gave me his opinion. Good, fair trade. I have found that's pretty unusual in this business. A+

Extremely disappointed with 5 Star Appliance Repair. I scheduled an appointment nearly a week in…read moreadvance, and when I called the day before to confirm, I received no response. Despite leaving a polite voicemail and follow-up texts, I was completely ghosted -- no call, no show for the appointment, no explanation. Zero communication. This kind of behavior is unprofessional, disrespectful of people's time, and reflects very poorly on how they handle customers. Ghosting clients is simply unacceptable and should not be tolerated in our community. I am posting this review as a warning to others -- we all deserve reliable service and basic courtesy. I have no idea why i was ghosted as my neighbor highly recommended him.

Chase did an awesome job . I love how he explained the problem with our fridge. All fixed.read more

Chuckie said he never got a call from me and that's a flat out lie. He eventually replied to my…read morevoicemail -- after I left a negative Google review -- and begged me to remove it. Go to Google Reviews and read all about it. Chuckie's business is obviously suffering because the crybaby is trying to drum up business on a lot of social media sites. Don't buy his BS and don't hire a whiny liar like Chuckie.

Came to fix my dishwasher. Replaced a part. Spray didn't work. He came and took the dishwasher home…read moreand got it working great.

DO NOT USE this company. A complete rip off. Told me that I would pay $149 for a service call on a…read moreless than 2 year old dishwasher but that would be applied toward the repair cost. Technician was very capable and cordial and found that the heating element was bad. However, the material and labor quote to repair was more than the cost of a new dishwasher. I thought I'd take it up with the owner of the company after it was repaired, since I would be out the $149 for nothing if I didn't do it. When I called Shelly the next day, she said you EITHER pay the $149 for the service call or the cost of the repair (no credit for the service call amount as I was told during my initial consult). The tech was there for one hour total and my bill, including the inflated cost of the part was $329.38. Shelly was very short when I argued with her on the phone. Wouldn't even consider doing the right thing. Beware.

$163 to get told my stove repair would cost $500+ to repair. Save your money people. Go with…read moresomeone with free estimates or atleast something more reasonable. Highly unsatisfied.