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    Anaheim, CA

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    Advance Eye Center

    5.0 (1 review)

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    11 years ago

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    Melissa Gutierrez, MD

    Melissa Gutierrez, MD

    4.6(21 reviews)
    2.1 mi

    I just love Dr. Gutierrez. She's been my GP for years now and has always shown compassion and a…read morecaring nature. She takes her time with you to answer all your questions so you don't feel rushed. She always answers my questions through MyChart or returns my call. I feel very confident in her decisions regarding my healthcare.

    I recently had a very disappointing experience with Dr.Gutierrez at Memorial Care Medical Group…read more During my consultation with Dr.Gutierrez, I tried to express my concerns and ask questions about my treatment. Instead of addressing my worries, Dr.Gutierrez was dismissive and worried about her staff being overwhelmed with the request. She stated due to lack of staff, she would require me to pull the heavy grunt work with calling insurance, providing details, of what it will require to be approved. Despite me already doing that and informing Dr.Gutierrez that insurance states they need a prior-authorization request; she would not take the step forward with me to send in a pre-authorized referral due to the amount of time irk it will be for her staff. When I pointed out my dissatisfaction with the service, Dr.Gutierrez bluntly told me, "If you don't like our service, you can go somewhere else." I was shocked by this unprofessional behavior. A healthcare provider should prioritize patient care and empathy, not push patients away. I will definitely take Dr.Gutierre's advice and find another doctor who actually cares about their patients. I would not recommend Dr.Gutierrez or Memorial Care to anyone. Save yourself the trouble and look for a more compassionate and professional healthcare.

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    Melissa Gutierrez, MD - Dr. Guitierrez's response to my yelp review.

    Dr. Guitierrez's response to my yelp review.

    Melissa Gutierrez, MD

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    Henry Cheng, MD - HealthyU Clinics - Nice clean exam rooms

    Henry Cheng, MD - HealthyU Clinics

    4.2(80 reviews)
    9.6 mi

    When I finally got good health insurance at the beginning of this year, I was able to then go ahead…read moreand choose exactly the GP I wanted. I had been without the luxury of a trusted family doctor since I was in grade school, but that would soon change with the might of Blue Cross Blue Shield behind me. I needed a man (I guess it could have been a wo-man as well) in a white coat who would become my go-to-guy for all my ailments. I decided to do a trial run with Dr. Cheng, a local GP who was well-reviewed. I now see why many others choose Dr. Cheng to be their first-line doc. He really cares about your health, and takes the time to ask the right questions to get to the bottom of what may be causing your physical distress. I saw right away during my first visit that this man is very competent in his profession, and that I could be confident he would lead me along the right path to get back to full health, whether through his services or that of a referred physician. It's reassuring to know you have a GP who is going to look out for you at your disposal. Dr. Cheng, you the man.

    I like Dr. Cheng a lot; however, I switched to another doctor today. I called to make an…read moreappointment today, 8/17/2026, but my call was routed to a call center, where I was #15 in line. After holding for more than 30 minutes, I was told that the next available appointment was not until 8/28/2026. That is more than two weeks away. I rarely go to the doctor--sometimes not for a couple of years--but I guess they want to drive everyone to urgent care. I guess good patient care and business priorities have competing interests.

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    Henry Cheng, MD - HealthyU Clinics
    Henry Cheng, MD - HealthyU Clinics - Henry Cheng, MD

    Henry Cheng, MD

    Henry Cheng, MD - HealthyU Clinics - Waiting room with social distancing

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    Waiting room with social distancing

    Advance Eye Center - physicians - Updated October 2026

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