They are very helpful and also courteous. Rileys auto parts anywhere in the country is my place to…read moreshop. They are the only parts company that I use.

Great service. The guy was professional and courteous. He…read morewas able to help me with exactly what I needed.

Had to put brakes on Mrs Pugterriers ride and wanted to get an early start this morning. Lil Pug…read moreand I ride up to the DIP to grab some pads. Well surprise auto parts stores open at 7:30 not the 7:00 I thought after checking website. Upon further inspection the site for both O'Reilly and Advanced across the street advertise open at 7:00. Oh well, ran to nearby McDonalds to grab a bite for starving Lil Pug while we kill 30 minutes (that got a review also) until they can open at 7:30. Returned to O'Reilly's a few minutes before 7:30 and the open sign was on. We wandered in and were immediately greeted by Gerald and Jerry, apparently morning people. While Jerry looked up my pads Gerald (I hope I got the names right) helped us look for a vanity mirror, they didn't have one in stock but it is a side purchase so no sweat. Gerald helped with the final ring up and since the ceramic pads I wanted were not in stock, he offered me a couple of options; he could get them in by 10:30, told me two near locations that had them in stock nearby, and when I elected to get the cheaper organic pads, offered to swap them out if I installed them and Mrs Pugterrier wasn't happy. Now THATS CUSTOMER SERVICE. What more could I have possible asked of him? The entire time we were there he kept us engaged in conversation and was enjoyable to work with (keep in mind it's 7:30 am and Lil Pug is out of bed, and I am looking forward to driveway auto repair and trying to beat rain). As we left to get in the car Lil Pug made the comment "the Manager sure was nice, does he know you?" I had to let her know I did not know him personally but have always had a nice visit there. It's not a vacation destination, but if you need auto parts I would certainly recommend a visit to O'Reilly's on DIP.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Auto Zone in Bay Minette was great. I had a bad battery and they quickly got me up and running…read more Philip exemplified wonderful customer service!

Awesome! Sublime service. They took care of me on the spot, knew the product, gave me options,…read morefriendly, made recommendations - well worth driving 10 miles and bipassing their competitors. Shout out to Sam and Dave for stellar customer service. Fixed my problem and car is safe to drive again.

Pulled our trailer into Maeher State Park and unhooked. When we went back to the truck we had no…read morepower and realized our alternator had quit. Called O'Reilly's and manager Sage found the part and offered to bring it to us. We know there are great businesses and people in the world and this is another example. Thanks so much for the excellent service.

O'Reilly is a lifesaver, well, money saver, for sure…read more My headlight blew out the other day. I didn't even notice it until I pulled up in my driveway and only one side of the back of my son's Jeep was lit up from my headlights. I knew I had get that fixed ASAP. So, we called O'Reilly and they told us that they sell the headlights, and they will also install it if they aren't busy and the weather isn't bad. Awesome! Sure enough, we went and bought a set of two (in case the other blows out) and the girl checking us out also sold us a tiny packet of grease, which keeps the moisture out and helps with the connection. We sure wouldn't have know we needed that. We paid our $34 and walked out and she put the new light in for us. Easy peasy! If I need anything minor like that in the future, I will definitely return to O'Reilly's.

The parts were price great. Money while spent. I call and you onli e for the alternator. It was…read more$350. I call councilman auto parts it was $50. I got a battery for $50 too. Others had them for $129

Every time you call, they put you on hold right away. Even if no one is busy. Also, they hang up…read morewithout saying goodbye. A little rude over the phone which is why I didn't give 5 stars but that's just my opinion. I think customer service is a big deal. But they're nice and professional in person. They should hire a woman or two. There's only guys standing around but I guess it's to be expected at an automotive junk yard. They seem to have a good computer system of looking up the parts you need and providing a price. I heard from my mechanic friend that this is one the largest automotive junk yards in Mobile with a wider selection of newer car parts but that means they might be a little pricier than competitors. I was looking for something for my 2004 RX 330 Lexus but they didn't have any parts to my car in stock so that was a fail. But the place is clean and easy to find. I returned to pick up something for my brother's Honda Accord. They have a return policy of one week with receipt and a 20% restocking fee if it's returned after a week. I called ahead to request it and they gave me the price plus tax. When I got here. It only took them less than 5 minutes to get the part and complete the transaction.

If possible if give them negative five stars. Our truck broke down and we were just 19 miles from…read moreWard International Mobile AL.... When the tow driver got us to the shop, we checked in and asked where they wanted the trailer dropped..... Here is were it all went south. We were told "we (Ward) don't have any place to drop your trailer". Now I'm not saying they were busy and space was limited THEY HAVE NO TRAILER PARKING!!!! So a big truck repair shop has no trailer parking. Ward then says "Ryder is next door you could go talk to them about leaving your trailer with them"..... So I ask is this a deal you have with your neighbor? They reply "no but they have more room than we do". Really?!?! So you claim to be a big rig repair shop but you want us towed in off the road with out a trailer?? So unless you drive a pickup without a trailer.... AVOID THIS PLACE!

From the owner: Ward International Trucks is proud to be a certified dealer for International & Isuzu Commercial…read moreTrucks as well as for IC Buses! Stop by today to view our new and used inventory or speak with a salesman about having something custom built with your specs. With our fully stocked parts department and factory trained service technicians, we have got what it takes to get you back on the road. From oil changes to engine rebuilds, Ward International is here to help!