These guys have consistently resolved EVERY problem i brought to them. They've towed, fixed, and…read moretransported my Mini Cooper and have always given me a fair price. True professionals and I will gladly take them and recommend them.

These guys are great!! They do 'everything'. I wanted an AirLift fitted on my Pro-master 1500, Thor…read moreRize Class B. I wanted to go to a registered dealership as it was under warrantee but none would touch it as is a RV. I was highly recommended these guys by the local Chrysler dealership. I wasn't disappointed. They got me in straight away while I was passing through. Fixed what camping world had done which could have caused a really bad accident and added better shocks now rides like a dream compared to before. They do cars, RVs, all basically and you feel in really good hands. Note they move location in the next year, still close to the current location. Big thanks to Ron and the team!

We can't thank E.J. at NAPA Lillington enough for their superior service on Saturday. Our car died,…read moreit was hot, and we had our dog with us. I called NAPA, spoke with E.J. and walked to the store; where E.J. met me at the door. He had a battery in stock and although the store was closing, E.J. offered to drive me back to our car, test the charging system, and install the battery on the side of the road. We were having a really bad day, but E.J. and Lillington NAPA went above and beyond to get us back on the road! Thank You and our dog thanks you!

Stopped for an oil change while traveling. They were professional and on time. I would go again.read more

Drove 40 minutes to check out cars they said were available on their website, they didn't even have…read morethem so I wasted my Memorial Day. The only person to talk to us was very rude and wanted us to leave because they closed in 10 minutes. Never go here.

I've been calling them for two weeks straight just to get a quote, and still haven't received no…read morecall back ...unprofessional

I brought my vehicle in for an issue I had with it's headlights. After a few hours they were able…read moreto fix the headlights but mentioned the collision detection & lane departure indicators were showing alerts on the dash. Neither were active prior to the repair and I found that the AWD, swerve detection, ABS, electronic locks, power windows, interior lights & other items weren't working either. I reported this to them but they claimed that they weren't working when I brought it in & advised me to take it to a dealership. Considering how some of these components are just as crucial as the headlights it makes no sense as to why I wouldn't have reported these issues as well & I know that they were working. I locked the doors when I dropped it off & again after forgetting my phone in the car. Both times the electronic locks & interior lights reacted to the key fob. The technician seemed to be able to open the doors before driving it in without having to use the mechanical key which adds doubt to his claim. The dealership determined the issue was caused a missing D/C fuse (not a burnt/broken fuse). The technician at Ray Road must have pulled the fuse when trying to determine the issue with the headlights and forgot to replaced it. The dealership not only had to replace the fuse but recalibrate all the sensors too (which wasn't covered warranty). I had the dealership send an email to the owner of Ray Road showing their findings complete with invoice/diagnostics with me CC'ed for replies. I waited 14 days but heard nothing. I followed up with my own email and got a reply. Despite the revelation of the missing fuse the owner took the word of his technician and denied any compensation for the dealer's invoice. I followed up with a reply explaining how his technician was able to open the doors to the vehicle using the electronic sensor before driving it in and reminded him of the missing fuse pointed out by the dealership. So far I have received nothing back in reply.

I needed a certain bolt to finish a very high paying job!! I called the locations in Angier and…read moreCoats...they said immediately they didn't have it!! So I called Dunn and got Daryl. He took the time to look and said that the other stores had it as well...!!! Went and bought from Dunn. The other locations can learn something from him!!