i have been going to this salvage yard since 1997 when i bought trans am parts and i have never had…read more1 issue till the other day. kurt accused me of stealing a lawn mower carb the last time i was there by someone who supposedly seen me , no explanation at all to whom said this , he did not ask me about it, just told me i did it and the funny part about this is i had not been there in about 5 months and the last time i went there was to get a glove box door for my mothers truck and i was not even near a lawn mower there. i did go and get lawn mower parts sometimes in the summer there but i have never stolen anything ,i have known hal the owner for all these years and i would not do that and i hope he sees this review . i do take parts and hide them in a metal building right there beside where the mowers are sometimes , but i do not take them, i put them there because the crush the mowers with a tractor to move them so i keep them in there in case i needed them before they were destroyed by them. the crazy part is i was never asked about it ,i was just told by him ... you could not find a good carb for a mower out there with all that old stuff out there and a new one on amazon is $20 , so what would be the point . im really pissed over this because after all these years there was just no respect given to me at all that day and i have spent thousands of dollars at that place over the years . so kunt this review is for you and only you and you will not have to worry about me going there again just like i told you that day and i hope hal gets to see this because this is his business and he should know how you treat long time customers

From the owner: Johnson Auto Salvage, located in Griffin, GA, has been a trusted name in scrap metals for over 50…read moreyears. Specializing in the recycling and resale of automotive parts and scrap metals, they are dedicated to providing quality service and contributing to sustainable practices. With decades of experience under their belt, Johnson Auto Salvage is your go-to destination for reliable and eco-friendly auto salvage needs.

This is, without question, the worst salvage yard we have ever dealt with…read more A customer needed a new engine. They located one from Bob's and we went to inspect it. The engine appeared to be in okay physical condition, still in the vehicle. After speaking with the staff about their warranty process, we were left uneasy. They said if we knew what we were doing, then we wouldn't have to warranty it. The customer desperately needed the engine, so they purchased it for $500 plus tax and a $50 refundable core charge. The yard did not provide us extensive warranty information until after the engine was purchased. They only accept cash as payment, so there is no possible recourse for denied warranty outside of small claims court. When they do accept a warranty, they reserve the right to apply a discretionary 50% restock fee. Here is the complete warranty information provided on the invoice: "30 day warranty on this engine. Must be installed within 48 hours. Not responsible for customer error or abuse. Must have new: oil, filter, gaskets, water pump, oil pump, seals, timing belt or chain, gears, and tensioner, spark plugs, wires, belts, hoses, radiator, and antifreeze. Change induction as necessary. Aftermarket or racing parts are not to be added. All receipts for above parts must be shown or warranty is void. Pulling engine prior to contacting us will void warranty. Contact us with tags and receipt of part. $20 fee will apply if core is not drained before being returned." Some of these requirements are reasonable, but others are not. We were unable to install this engine for the customer within 48 hours due to scheduling. 48 hours is also not enough time for the necessary replacement warranty parts to arrive in the mail, especially when that information was not wholly communicated by Bob's to us prior to purchasing. Once the engine was picked up and brought to our shop, the timing cover, valve cover, and A/C mounting bracket were newly damaged or broken, evidently during the removal process, parts which we then had to replace or swap. We fully serviced the engine prior to install. Outside of the long block internals, we replaced or swapped almost every part on the engine with brand new parts or known working parts. Once installed, the engine started right up and ran great. But, after several days, the customer noticed their coolant level was decreasing with no physical leaks. There were signs of air escaping into the cooling system, possibly indicating a blown head gasket or other internal leak. The customer has been routinely adding coolant to keep the vehicle driving and prevent overheating. We do not claim that Bob's knowingly sold the customer a defective engine, but their rude staff, careless removal process, unprotected purchases, and overbearing warranty demands leave much lacking from our viewpoint. We also did not bother contacting Bob's about warranty after the problem became apparent, because the customer could not afford to replace the engine again, needed the vehicle for work, and because of the warranty requirements which could be voided at the yards own discretion. We have advised our customer to run the engine as long as it lasts, and to be on the lookout for a spare replacement. We should have paid more attention to similar reviews from other Bob's customers. Their business review responses speak for themselves. We will never advise another customer to purchase parts from here.

"Bob" is absolutely THE rudest guy I've ever encountered in business dealings! I do NOT recommend!…read moreHe wanted to give me what he wanted me to have, as opposed to listening and providing the part I needed!

This auction is very unprofessional and has received an F on bbb from people they have done…read morewrong.The vehicles are knoen to be sold with no titles and break down in a couple of hours.Read the comments on bbb website.

I purchased a vehicle from Dealers Choice which can not pass emissions. I live in one of the 13…read morecounties where emissions is required. When I found out the car could not pass emissions I contacted Buz Snyder who said they could fix the vehicle. When I drove out there they did not fix vehicle but offered me my purchase price. I told them I wanted the vehicle repaired as I had already spent money having some things on the car fixed like brakes and remote entry and sunroof. I made a goodwill deal with them that I would buy the parts (car needed new catalytic converters and check engine light bulb) and they could perform repairs or pay for the labor of the repairs. Buz agreed. TO date I have not gotten my money back for the repairs. I sent them receipts certified mail along with my expectations. I saw another review on google where someone was having the same problem and they did not fix her problem either! I reported them to the BBB and also filed a complaint with the clean air campaign.

Sold me a Jeep grand Cherokee that was riddled with problems. Refused to fix anything. Even with my…read morewarranty. Now I'm having to fork out money of my own to fix everything that needs to be fixed. Don't ever buy for this company

We purchased our Jeep from the Jeep dealership in Newnan. Bad bad decision after purchase, not…read moregood customer service or follow through on too many levels and occasions to speal about. We needed a part TPI and we still haven't got it. Cronic Jeep is where we take our Jeep vehicles for warranty maintenance, part replacement, and oil changes! Never had to wait more than 90 minutes. The staff always helpful and courteous! I highly recommend Cronic for purchases and maintenance!

Ken the owner is great staff excellent customer service they are always there for you Rebecca AT&Tread more

the review would not even let me post even a condensed verson review about my situation with this…read morecompany. so heres the facts. they lied and dont honor what they say on the phone. they dont guarenteed their parts or shipping. would not reccomend doing business with. im a professional repair shop of 11 yrs

It took me a while to want to write a review because I haven't had the greatest review to post and…read moreI didn't want to be negative Nancy. Commercial doesn't do anything but let the guys in red hover around them and it's like a pack of teen boys. They are rude and lazy. I would always find Chris Layla or Luke to help me. (They are great by the way). The last few months I have come in I met another young lady by the name of Crystal. She is absolutely amazing. Every time I come in she's so helpful. Even when she seems tired or stressed she tries to put a smile on your face. I have watched her teach others. I have watched her get frustrated with others but she remains positive. Even when I got super frustrated with the new kid. I don't know his name, she saw that and came quickly to my aid. She's absolutely amazing. Every time I come in she jokes you're back again I see. If it wasn't for Crystal, Layla, chris and Luke I wouldn't shop here but one of them is always there to lend a helping hand. So I'll give 5 stars!!

Luke and Layla are unbelievable. My battery died and they were more than happy to help me in my…read moretime of need. I will be back!