I'm a local resident and I've shopped there periodically. My battery died, while about 40 miles from home. I called around in the area and no one had a battery for my car, a 2019 Honda CRV. I called Advance and they had what I needed so I headed home. Service was great. They not only had what I needed but they replaced the battery for me and a cold and windy night. I also bought new wiper blades which I needed and they installed them as well. Great service at no extra charge. read more

Ok I've been here two weekends in a row and I'm not very happy at all. To start they only ever seem to have two people there I have dealt with Heather and Mercedes. Mercedes can't seem to do anything by herself always asking the manager Heather for help with her problem when Heather is already dealing with a customer interrupting her. Mercedes will be randomly walking around and trying to chit chat with Heather when there is a line of people and not being very helpful. Now today my partner and I walked to Advance auto over a mile from out house our thermostat gasket for our mini van had blown out so we couldn't drive our van. We checked online to make sure they had one before we started walking we get there since they haven't done a store wide inventory in "quite a while" according to Heather they didn't actually have it or at least couldn't find it. She contacts Janesville Advanced Auto Parts to see if they could bring one over for us cause again we had no car. We are told at 11 am that the gasket should be here no later then 11:30. So we walk up to burger king for a early lunch and to wait. We come back at 11:30 and the gasket hasn't even left Janesville yet. My partner and I are beyond mad at this point when we had started our quest at 10 am it was 75 degrees by 11:30 it was 88 with a heat Index of 90. We still have to walk back install the gasket with the gasket seal and leave the car sit for 24 hours. Two hours later were no closer to getting this gasket. We walked over to O'Reilly auto parts and guess what. They had the gasket we spent 5 minutes at O'Reilly's and was on out way home. From now on O'Reilly's is getting my business. read more