I am an insurance professional and selected Jaime to be my SF agent when i moved to Texas. I was…read morehelping him with a claim and he was such a pleasure to work with on that side of things that i knew i wanted him to be my own agent. Over the last 3 years, I've had multiple interactions with him and his team. Every last one of them is wonderful. Great leadership does that to people. He is extremely responsive and personable. He represents his business and his customers with passion and professionalism. Today i had the pleasure of working with Rosie to set up a new policy and make some changes. She was wonderful! Jaime- i think she needs a raise. Also- i need to send yall some cookies for how wonderful you are!!

State Farm was there with information my family needed with our cars and our home, thanks Jaime and…read morestaff!! RJA

Mary Alice was very helpful, polite and knowledgeable…read more We enjoyed our visit because of her expertise and personality! Gerald and Cynthia Saucedo

Great experience with Mary Alice from the moment she answered the call. There should be another…read morestar on top of five!

Great customer service, very understanding. Explains information very well and very engagingread more

Great customer service! Yvette is super friendly and has always been able to help me with a…read morefinancial solution. I would highly recommend this place

Haley was amazing throughout the entire process of getting us a new insurance policy. Upfront cost…read moreand full breakdown of our coverages was provided within 5 minutes

Cannot thank Nichole Gonzales enough for her help in managing my Dad's accounts. She patiently…read moreexplains everything so that he understands his banking and investment opportunities. She goes out of her way to ensure he can confidently navigate through any financial decisions. Nichol's knowledge and professionalism are well balanced by her friendly demeanor. She genuinely cares about her clients.

I'm very disappointed with the services I have received at the location 1604 &…read more Since the change I too have noticed not the best service and lots of confused staff . It's been 6 weeks & three trips into this bank and I have yet to receive my new debit card as of today! That is RIDICULOUS and each time they promise it's in the mail and they apologize for the inconvenience and I will get it in 7-10 days while the first one never came but they sware it was mailed and I had to pay $10 for a debit card I requested in front of them and they supposedly took care of it and I never received so back to this same branch and they claim they didn't see were one was ordered is that not insane !! Why not pull the video and just see if I ordered it or not! So supposedly they fixed it and was sorry that I had to go out of town with out my new debit card since current one was cracked! Well thank God my husband had his and this was important to have it was our daughter wedding weekend ! So I get back and guess what's in the mail ! A debit card for my husband who never ever applied or went to bank for a new card! That's very alarming and concerning that a new debit card was mailed for my husband whom had never requested a new card via phone email or in person so who authorized a that transaction and how often is this happeninh at this bank that customers debit cards are being mailed out without their approval or knowledge! As of today I still don't have a my new debit card I requested in person twice if not three times! I hate writing a bad review but this service warrant that and others to be observant of their services when utilizing this location I can't speak for other locations but for this one off 1604 & I believe that's Shaniefield. Yes I have wrote one good review before for this location that's when I thought the 30 min plus I spent in their was successful and I would be getting my debit card request lesson learned wait til service rendered before writing a good review ! Perhaps instead of handing customwrs papers to scar QR code for good reviews focus on getting our transactions completed accurately! If we spend $48.50 at anew store locally the fraud and alert either texting us or blocking our transactions perhaps they should spend more time reviewing how debit cards are being processed out of the paper work aligin with the customer request or debit cards just being ramdomly mailed out! Defiitley need a better verification process that the customer who requested the new debit card is the one the new debit card name is on and mailed to !!!! CAN I PLEASE GET My DEBIT CARD!!! Definitely need some training at that location this is the worst customer service at a bank that o have ever seen in my entire life and I'm a Navy Veteran who have moved often and never had any issues with banks! They take way to long to have gotten this wrong twice ! Thank you Laura H

I came around 10 A.M. on a Saturday and it wasn't very busy. Everyone was sweet and worked with me…read morefast!

Very welcoming and nice, anything you need they will do for you. They are very flexible also.read more

For all the years I have been with State Farm I cannot remember a time Marcie Silvers has not been…read moregreat to work with. She has been able to help me or guide me to the right answers. The office does a phenomenal job. Thank you Marcie for always being willing to help out!!

Needed assistance and Marcie Silvers took care of me immediately. Chris Gann State Farm office is…read morealways responsive to my needs. Very efficient and helpful. Highly recommend them.

Friendly helpful staff. The fee wasn't too bad and it was cheaper than any of the places I called…read moreand checked into in the area. And got me a higher amount back then other places quoted me.