I hired this firm for my car accident case of February 2, 2026. In five months
I was never able to speak with the attorney -- not once. All of my contact was
by phone. Early on, I spoke 2-3 times with Joy, the person handling my case,
and every time she just said "nothing new to tell you." When I asked
questions, she couldn't answer anything about my case. After that, she never
took my calls again: I called four more times, and each time the receptionist
put me on hold and then told me Joy "had not come in to work today." Four
calls, the same excuse every time. Never transferred to anyone, no updates,
no returned calls, nothing.
On July 10, 2026, without a single conversation, I received a letter closing my
file, stating the other driver had no bodily injury coverage. Five months of
silence, and their "investigation" ended in a form letter. The letter did not
explain whether they ever reviewed my own policy's uninsured motorist (UM)
coverage or any other option -- nothing.
When they wanted my case, they were fast and full of promises. Once I signed,
I could never get past the front desk again. I felt abandoned during one of the
most stressful times of my life.
If you hire this firm, get every promise in writing and demand regular updates.
I would not recommend them based on my experience. read more