PLEASE PLEASE PLEASE do not put yourself through such a hassle dealing with this company like I had to. I was referred to this company (Matt Coash-OWNER) by a business that I originally called but the owner had retired. I dropped my granddaughters TWO dresses off and my grandsons TWO shirts off to just get initials on them for a family vacation in Cape Cod in June. THIS WAS IN FEBRUARY AND ITS NOW MAY 29th, 2018! I stopped by 2-3 weeks ago to see why I haven't heard from them or what was going on. Needless to say it was NEVER touched even after a I met with Matt, picked out the font, thread color ect. ITS 12 LETTERS! Really? I even gave Matt the chance for me to take the order somewhere else if he didn't have time ect. Stopped by today to pick up since I never heard from them AGAIN..... still sitting in the same pile! I'm furious because here I thought I was being organized and now our vacation is in 2 weeks and I have to scramble to find someone to do this! VERY DISSAPOINTED IN THIS COMPANY!!! HORRIBLE CUSTOMER SERVICE!!! read more