Not typically someone who leaves reviews, but regarding the level of care I expect for my children, I feel very strongly that it is necessary. First, we were referred to Tiffany by our pediatrician for both children. She was initially very hard to get a hold of. When I finally did get an answer and filled out all the paperwork, I never got a call back. It took about 3wks just to get evaluations set up with me calling repeatedly. My 4yr old daughter was to be seen at school last Thursday at 9:30am according to the reminder I received, and was told that we would go over her result on Friday after conducting my son's evaluation in her office. My daughter was never seen Thursday, and I was never notified that she would not be able to see her on the scheduled day. Instead, I received an email Friday morning stating that she had tried to see my daughter Friday morning, but was turned away because the school was not expecting her. I was told that once authorized with the school she would be seen at 11:30. This also never happened. My 3yr old son's evaluation was in office at 12:30 with me present, and I have no issue with that evaluation, but again I was present. It lasted about 1hr 20mins. I was told only at that point that my daughter still had not been seen at her school, but that after my son's evaluation she would go to the school, despite knowing my daughter got out of school at 2:30pm. Since it was already near 2 when I left, I went to my daughter's school to wait for pickup at 2:30. I was in the parking lot when Tiffany arrived to see my daughter, and saw her walk into the building at 2:15pm, I assume unbeknownst to her. I already know my daughter had just gone in from playing outside and her class was getting things ready to go home. I also know that the office verifies ID prior to any children being brought down. That alone leaves under 10 mins if being generous for her initial evaluation (includes going over 60 different pictures/words per this provider). I was told I would be called Friday to go over her evaluation, and was never called. The following Monday, I was also never called. I called myself that afternoon, after hearing nothing, to go over my daughters result. We went over some of the scoring, she explained what she supposedly went over with my daughter, and told me she had gone to my child's classroom and spoken to her teacher to ask about concerns and go over things with her. I was told neither she nor my son had been scored yet on their eval., but that I would be called back that afternoon, or early the next morning. I never received a call back that afternoon, nor did I receive a call back this morning. I did promptly receive the bills for both children. I called this afternoon for results and questioned the length of time spent on my daughter's eval. I was told my daughter had a very surprisingly low score. (While I did not indicate this to the provider, I am an RN and my children's father is a physician, we have both worked closely with speech/occup./physical therapy in our own professions, and do have a general knowledge). When asked if less than 15mins was an appropriate amount of time for an initial assessment, especially when scored so low, I was told yes, and when asked if she didn't think the assessment may have been rushed, I was told it was an adequate amount of time. I was also told at this time that she did NOT in fact speak to my daughter's teacher while at the school, that she had much later had a phone conversation with my child's teacher. Why lie? In the short amount of time dealing with this provider, she appears unprofessional (unless the parent is present), has in no way communicated effectively, dishonest, and may take advantage of parents who may not know better. We go to providers like this thinking we are doing what's best for our children and expecting a provider that takes their care seriously vs. those perfectly willing to bill for suboptimal care. Unfortunately, we found the latter. read more