Thanks to Yelp for helping me find Lauren. I am an artist and the growth of my business has led me…read moreto hire a book keeper. I was worried about finding someone I feel comfortable with, so I have been delighted and relieved to feel I can completely trust Lauren. She is reliable, competent, and an excellent communicator. I feel like I am in good hands and find her advice to be helpful and instructive. I am so happy to have found her.

Fantastic service ! Lauren is a true professional. She doesn't miss a beat. Very intelligent woman…read moreand trustworthy. My trust is not easily won ; but she managed to acquire it. One the most beneficial things about her is that she saves me money through; her diligence, hard work and tenacity. She loves what she does and frankly; to Love what you do and be good at it are synonymous. I would give 6 stars but unfortunately it's not an option.

Very friendly and knowledgeable. They did my tax planning and turned it around in a very short time…read moreand gave me lots of options. Highly recommended

From the owner: We are a full-service accounting firm offering tax-optimized wealth management services, licensed…read morein NC. We offer bookkeeping, payroll, Quickbooks and tax services for business owners, families and independent professionals. We are experienced, good listeners, and value long-term relationships. We have special expertise in real estate.

Yalonda has been doing our taxes for years never again. I called with what should have been a very…read moresimple question, she became very aggressive and disrespectful immediately. I will never go back.

Never ever enjoy doing my taxes (especially as an international student), however this was a great…read moreservice which made this tedious task much more manageable. They were running behind schedule (I mean duh it's tax season) but many different staff members kept reaching out to make sure I was okay and really cared that my appointment was behind schedule. One lady even offered me a pastry for my waiting! Others even stopped with other customers to make sure I was okay. As far as business goes, they were very attentive to the situation and handled it very well! When I did get seen, they were very professional and very quick! Would highly recommend.

very inefficient. Eager to take your money, slow to respond with paperwork after families pay their…read morehard earned money. Poor and inconsistent customer service. Rates are not competitive either.

Let me start by saying that Bonnie seems like a truly great employee and I do believe she is…read moreworking to try and fix the problem though she says she may be unable to. Let me also add that I've been a customer for 5 years BEFORE THEY EVEN BECAME 5TH 3RD IN 2008. HERES THE PROBLEM. I went through the drive through at closing with 3 checks. 1 was for $1150.00. THEIR Machine read it for $12. !!!$12!!!!! And shorted me $1138.00 I called repeatedly starting at 8:55 am next day. Finally got a human. Explained it all. She said the money would be put in my account. 2 days later, still not there. The check posted at the check writers bank for $12.00 NOW 5TH THIRD IS TELLING ME IT MIGHT BE UP TO ME TO GET THE 1138.00 FROM THE PERSON. Because their machine read it wrong and then let it post at the other person's bank. Meanwhile I'm short 1138.00 in bill money and it s Friday. It will be up to 3 business days (next Wed.) Before I know anything CAN THIS EVEN BE LEGAL ??? This financial institutions service and practices are disastrous.

I hired Heather to do the SEO package she advertises on her website. Even though I gave her…read morespecific instruction that I wanted to understand what she was recommending I change, and that I wanted to approve anything before it was done, she completely disregarded my wishes. She refused to talk to me on the phone or by zoom. She will only communicate electronically, where she then assigns meaning and emotion to words that is not accurate. I tried communicating electronically since I was forced to but she would disregard my questions and comments. I would ask the same question repeatedly and never get an answer. She made her communication issues my problem. After I discovered she changed main copy on my website without my permission, I told her I'm uncomfortable with this, and she quit the job. I have no idea what else she changed or did without my permission. I then discovered she verified herself as an owner on my google account! I tried to revoke her access myself bur she had embedded a token within my site that would still give her access. I had no idea she did any of this and I'm told it was unnecessary for her to do that in order to perform the job she was hired for. The fact that she quit my job before getting approval to make any changes yet refused to give me a refund of the deposit as I asked for is totally unacceptable. Her unwillingness to talk voice to voice about my project caused the entire mess, and then to find out she gave herself verified ownership status of my google account without asking me or telling me, is very deceptive. In my experience, heather is a total disappointment. I'm not a tech expert at all which is why I needed help and all she did was mess up my site and cause me unnecessary stress. I would have never hired her had I known upfront that she refuses to communicate voice to voice. Too easy for things to get lost in translation with electronic communication. I also asked her to give me specific instruction to remove the token she embedded in my website so I can fully revoke her access and she ignored me. I am so disappointed as I trusted her to be honest and perform the work she was hired for, but she failed on all levels. BTW - I also saw on glass door that heather has a one star review with the word "unhealthy" which also describes her actions on the job I hired her for that she did not complete. I've also had an expert look at my site now and they say the work heather did was worthless. She caused more damage than good.

I've hired Third Eye Studio several times to help with enhancing my existing website. Heather…read moredelivered on-time and on-budget. What I requested is what was produced- and at a competitive price. If I decide to do a major overhaul of my site, I would choose Third Eye Studio. Heather has a fresh style and her work stands out from competitors.