What a great store,friendly staff,fast service all your shipping needs and services really…read moreimpressed will definitely return!!!

Tried to mail out an international package but the woman watching the store seems disinterested as…read moresoon as I walk in, did not even say hello and unwelcoming face. I said I will mail a package internationally, and she immediately said: "Are you sure you want to start the process? It's a lot of work and expensive because you have to pay tariff. I said I was willing to pay whatever amount, however she said it is not worth it and her attitude turned me off so I just left. Will just mail directly to USPS or FedEx or UPS. The store was empty and no other customers are present.

I've lived here for 10 years and I can honestly say now that I've found this team of people, I feel…read morelike Livermore is my home. Let me explain.. I'm planning my daughter's first birthday which includes me going happily overboard with DIY plans and decorations. I needed posters, pictures, cut outs, mini collages, etc. I procrastinated as all new moms do because life, am I right? And panic set in because I was less than a week out and I couldn't figure out how and where to get my prints. In comes Neeraj and his team of incredibly sweet and amazing people. First issue - I took screenshots from Pinterest that I needed blown up but clear. But I have no idea how to do that and no amount of ChatGPT could help me. Neeraj upscaled the picture on his end and invited me to come in to view a large sample before they completed the full poster print. We actually changed the size, picture and resolution one more time before I signed off. He was patient with me, despite me coming in at their busiest time of the evening. Squirrel - I have to mention that my sister first reached out to Neeraj weeks ago over the phone, just inquiring about services. Neeraj and his team kept her information and followed up to make sure she was taken care of. It was like our bff was just checking in on us because they were there to help, not to make money on a service. That alone was the reason why we came back. Second issue - I expected to only have the poster printed at UPS and have all of my other prints done at CVS for same day pick up because I had some more editing and resolution fixes to do. NOPE! Why does no one do matte prints? Well doesn't matter anyway bc Neeraj does!!!! Literally whatever size or finish you need, he's got you. And wait for the last issue... Third issue - so I'm a first time mom and I don't have the brain capacity to plan things out more than a few days at best. Here we are, the week of the party. I got Neeraj all of the files by Wednesday 8am, and the party is Saturday. Guess when he called me to tell me they were ready? I'll wait..... Wednesday at 5pm!!!!! Are you kidding me? Same day?!?! I was hopeful for Thursday evening which would give me just enough time to finish everything. The amount of stress his team has taken off my shoulders has been unmeasurable. Impressed is an understatement! As I mentioned, this experience has made me feel like I'm finally home. I never expected to be dedicated to a shipping company, but this experience has shown me it's so much more. I'll share pictures of the DIYs once complete so you can see all the work I put on this team. I'm so happy. UPS is lucky to have Neeraj and his team representing them. Thank you guys!!!!!

Great services very friendly and very professional. Call very fast for some printing i needed to do.read more

Excellent service! Great people and the place is new and clean. Very quick usually no waiting.read more

They're always very helpful polite and no matter who is working it seems like they all like their…read morejob.

All three printers were not working. I had the same experience a couple days before (printers not…read moreworking). BEWARE - you will get charged on your credit card even if the printer does not work. I got charged multiple times for work that NEVER PRINTED. I Will be asking for credit card refunds. I do want to acknowledge Mitch who works there. He went above and beyond to help me with printing my forms from behind the counter, THANK YOU MITCH!

If you need passport photos I highly recommend getting them here! Super fast!! Most places take an…read morehour to process & these guys take the picture & print on the spot. Saved me!

Perfect service in processing my passport renewal. Victoria carefully inspected all of my documents…read morefor accuracy

I had to get several documents notarized before sending it off for apostille. Victor was extremely…read morehelpful and knowledgeable about the whole process. He definitely saved me some time of going back and forth getting the document packets exactly right for apostille. I wouldn't have got it right the first time since the Secretary of State online instructions were vague. Victor knew exactly what was needed to get the documents accepted on the first submission.

I've been going here for about 6 years now. They have always been friendly, efficient, and sincere…read more The front counter staff has rotated slowly for a small business. That's a busy lil shop but they always move the people through quickly. I was shocked to see the negative reviews on here. If you treat people with respect and remember we're all here doing our best we can, I bet you'd rethink the negative review. While writing this I told my wife that I was typing a review for the ups store. She asked "the one by Safeway?" Yup. She was shocked as well because she's only had positive experiences there. To the owner and staff... carry on!

Avoid this location! Unhelpful, rude and can't figure out how to return Amazon item without…read morecharging for additional packaging.

Had the greatest support experience today from them. I wish i got her name but she truly went above…read moreand beyond to help me receive a very important package. This is the best distribution center in the bay. I've only had good experiences here!!

I accidently put my bank deposit in with my out going mail. Went to this office the next day, they…read morehad set it aside for me. So happy!

Customer service at this store has been excellent--Prity, in particular, stands out for her…read morehelpfulness. They offer a wide range of services that might go unnoticed, including printing banners for marketing and events, posters, and even custom T-shirts. The print quality is impressive, and the turnaround time is quick. I ordered a banner and had it ready for pickup within just three days. It was also surprisingly cheap, especially for the quality

Customer service is always superb. From permit printing to blue prints great quality prints! I was…read morein and out in 5 minutes for my live scan!

I've worked with this Pak Mail facility for years. I pick up and ship mail and boxes. Always…read morefriendly service. It's a one stop shop for my personal business.

The owner was very helpful and accommodating. He was efficient and accurate in preparing the…read morepackage. If you need some help in sending a package and are close to Oakhill Center, Sam's your man!