They are great until you need help after a hurricane... then the agents literally will not answer…read morethe phone (caller ID)! Called back immediately using a different number and they picked up immediately. SMDH. Their customer service sucks.

Mi experiencia con el agente Al Johnson ha sido maravillosa una persona que trata de ayudarte y…read moredarte solución al problema que tengas , muy amable y sobre todo muy preparado en lo k hace yo lo califico de excelente y muy profesional .

Used them for a couple of claims and a few questions. Very helpful and quickly responsive. They…read morereally act like they are your side. Glad I chose this agency. as I had a choice three years ago.

Excellent service. Great communication and very helpful. Todd and Yenifer go the extra mile to make…read moresure your needs are taken care of.

Veronica was the best! She made every thing super quick and easy would definitely recommendread more

From the owner: Our mission is to manage our communities everyday risks by providing exceptional security through…read moreprofessional needs assessments. All while operating in a culture of transparency, family, and eagerness to serve our community. License #: TX-2099728

Jackie Harris is a very caring and professional agent! She…read moreknows the area of Pearland!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Pearland, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

This agent is ABSOLUTELY the worst agent customer service I ever went to! I went to talk about my…read morebill and all that agent did was actually cancel my policy and I had to pay more when I went to the office.... He is never there when I needed to talk to him. When I sent him an email about my bill and policy, he never replied back, never called me back on my phone and he's never there in the office. He has his own website that says that he will be there for you but he is never there for you so don't trust that website.

ABSOLUTELY the WORST customer service! The representatives are not friendly or helpful. They are…read morerude, and refuse to speak Spanish when they clearly know. I also sensed that they were very unprepared and useless. I had to go in person and matters fixed. I called and emailed many times and no one was able to help. Bert Simmons, was never to be found via email, phone, or personally at his office. I am extremely disappointed and I will make sure he will not be my agent. PLEASE DON'T DO THE SAME MISTAKE I DID. They promise one price and charge another. DO NOT get direct deposit as they take money when they please. STAY AWAY!