First off, do not go by their hours. This is a family owned business and they come and go whenever. Call them. Also, don't make any other plans the day of your appointment. I would be scheduled every Monday at 2:30, sometimes I would get right in other times I would have to wait along with others for a long period of time. One time I showed up to my appointment ( I live 20 minutes away) and his wife said that Dr.True had a doctors appointment and wouldn't be back for an hour, even though I had scheduled this appointment weeks ago. The layout of his office is very strange, and his equipment looks pretty used. He has two separate work spaces with two different beds and one looks nicer and cleaner than the other but somehow he never uses that room. Dr. True and his wife are super nice and welcoming, but something about them is off. They're strange in a way, kind of creepy. Anyways, his work. The first session I had with him was the longest, mostly because he tried to talk to me about other things besides my actual back issues. I have psoriasis and a tumor (non-cancerous) and he tried telling me what was best for those even though I have my own doctors for those things. He wasn't focusing on the main problem why I was there, he started acting like a jerk a little bit when he was trying to act like he knew what was best for me after only knowing my name. Anyways, this first session lasted a good hour, the rest of them, I'm lucky to get 30 minutes of his time. Usually most of the time spent is laying on the wonderful water bed they let you relax one when your session is over. Earlier I mentioned how on the first day, the only thing he knew was my name... well, I don't believe going every week for a month if he even remembered that. He would always forget my job, my name, my age, where my pain was located, and what we did the previous week. They do not work with very many patients, I see the same people there every week and most of the time their tiny parking lot is empty. My back got a little better over time but not because of his work, but because of my will to get back into exercising. I did the healing on my own. The cracking would be resolved in the moment, but when I stood up to compare how it felt before the session, there really was no difference. I tried telling him and explaining that I thought it was nerve pain and it was something the cracking couldn't help but he denied it was that without any X-rays or proof. He stated all we needed to do was to stretch and strengthen and it would eventually get better. One month later I realized it wasn't going to get better so I gave up and started working out a lot, taking long walks and it started feeling better instantly. When he completes your 10 minute talking to you and popping your back twice session, and your 15 minute waterbed session-it was time to check out. When I go to my other speciality doctors they check me in and have me review my insurance and personal information to see if there is anything I need to change, they run my insurance and I pay my co-pay right then and there ( or it's eventually mailed to my address ) then I wait until my name is called. Normal, right? Well this check in- check out process is a little different. To "check-in" all it consists of is something called an "improvement sheet". This basically asks you your personal info and a chart that asks you to describe how you are feeling compared to last appointment (better-worse 1-10). Don't waste your time and fill these out, they don't read them. Even if they do they lose them or just ask you anyways. You would assume they would keep these papers in a folder for you along with the insurance and personal Information, right? Wrong. When you approach the check out desk there is multiple patients personal information just scattered everywhere. They make you sign a HIPAA form but they don't follow it themselves. Not to mention the receptionist ( his wife ) asked me what my usual co-pay for speciality doctors was. Isn't she supposed to know this? She hasn't even charged my insurance, she just agreed on a $25 co-pay every appointment. Very VERY sketchy. These are the reasons why I don't recommend this chiropractor. I want privacy, I want a family friend relationship, I want to be treated for more than 15 minutes, and I want a chiropractor that care about helping me. Overall I want professionalism. 2/5 stars. Would NOT recommend. read more

Dr True cares about your wellness. Great guy. Give him a shot. I'm sure you will like him. read more

Active Chiropractic - Chiropractors Near Me - Somerset, Kentucky

The best chiropractor in Somerset, Kentucky bar none! Family owned and operated by caring people who want to see everyone healthy and enjoying life to its fullest!! Rome wasn't built in a day nor was it put off for years .. so call today, for that new you, so you can start building your new healthy life!!! read more