Jeremy was very helpful in getting us a transmission quote. We did not use the service, because I…read morefound out I do have a warranty and the dealer is taking care of it. This business came highly recommended so I called them first. If I need anything in the future I definitely will use them. Thank you Jeremy!

Had my brakes lock up while driving on a Friday. Had my vehicle Towed there. Monday morning they…read moreevaluated it and sent me a link for repairs saying I need around $7k worth of work. When queried why the work needed to be done, they said it was based off of the mileage on the vehicle... not something they observed in the inspection. For example, they said I needed an oil change when the sticker in the windshield said it was current. Additionally, they said I needed rear shocks when they were in fact replaced two years ago. Again.. they said it was based off of mileage, not observed necessity. As for the reason I towed it there in the first place: they said they didn't know why it did that and would be happy to replace all discs and pads but would be fine with me driving it that day without the change... needless to say I can't trust them with the safety of my family so we had it towed to a different mechanic down the street. Again.. how could I trust their judgement when they couldn't find the problem, didn't know what caused it, and then they offer me thousands in repairs for issues they didn't even confirm I needed.. it's so sad they have as good of ratings as they do. I wasted money and time. Very disappointing Forgot to mention: they deleted the online quotes and diagnosis when we told them we'd be taking it somewhere else. Seemed worth mentioning Follow up: took my car to master tech for a second opinion. Dave looked it over and determined the following recommended services were NOT needed: rear brakes and discs are FINE and don't need to be changed (they said they were worn and needed to be replaced, he said they have more than enough pad left), water pump is fine and NOT leaking, it does not need to be changed ( they said it was leaking and even sent a picture with liquid on it) and finally, there is one strut leaking lightly but both shocks do NOT have to be replaced. Oh and the caliper they said didn't have any issues (the original problem I went in for because it got stuck and started smoking)... it needs to be rebuilt to be safe to drive on. Yall.. I cannot stress my disappointment enough in Christian brothers and their dishonesty. They were going to perform thousands of dollars in work for no reason other than to make a buck off of me. They took advantage of my bad situation. Single income family of 6 whose car broke down 45 minutes from home. Not to mention they were going to let me drive it with the issue unresolved! You don't care about people, you have no integrity and you ought to be ashamed of yourselves. Update from the day after: Jeremy reached out after I completed their customer satisfaction survey. He was very apologetic and wanted to hear what happened. He offered to reimburse us for our tow and genuinely cared about fixing the issue internally. From a manager/owners perspective I hope he's able to narrow down what happened and address it with his employees. that way this doesn't happen to anyone else. I have to keep the review and rating honest from my perspective so I won't be changing that but still felt like he wants to run an honest business and will not tolerate for deceit or dishonesty from His employees.

I got a Groupon for this company. I'm really excited that I did because they are wonderful…read more Andrea who I assume is the office manager, greeted me warmly and made me feel right at home. I love the music in the waiting room! They have other locations but I ended up at this one a little far from where I am right now but I think it was meant to be it's a beautiful place clean comfortable and the waiting room has coffee and other drinks and snacks, great places to sit, good Wi-Fi, it's just clean and nice much nicer than most places that you get your oil changed. Everyone in the office is great, service with a smile! The report that they send you after their inspection is very thorough and even has video to show you what you might need which I really appreciate. I have a few pics mainly just the waiting room lol it was so nice there. All in all a great place.

Christian brothers automotive review statement…read more I found Christian Brothers Automotive on South Western through the Costco Automotive website while searching for a reputable repair shop. My Honda Pilot was misfiring and had to be towed in, but Jason was helpful and professional from our first phone conversation. He kept me informed throughout the process and made me feel confident my SUV was in good hands. Jason sent a detailed link explaining the necessary repairs and what I should plan to address in the future. Everything was clear and easy to understand. I especially appreciated that there was no pressure or unnecessary upselling. I was told what my vehicle needed and what could wait. I researched the recommendations and found the repairs and pricing fair and reasonable. Honesty and transparency can be hard to find in automotive repair, but this location truly stood out. Jason communicated clearly, treated me with respect, and made the experience stress-free. I highly recommend Christian Brothers Automotive on South Western. Returned a couple of weeks later and was helped by Andrea, she was helpful and great to work with. This is my new auto repair shop.

I stopped by to ask where I could buy wiper fluid nearby and the wonderful receptionist just…read moregrabbed a half empty can and topped me off free of charge. So sweet and helpful!

Had an issue with a skid plate dropping under wife's van and worried about it catching something…read more They got me in and out in not time. Thanks guys.

My experience with Christian Brothers was excellent. I had to have my breaks fluid flushed and my…read morerear axle replaced. One of the shop managers Chad kept me informed on every step of the way. Not once, did I have to call to ask, when my truck would be ready for pickup. I personally like their courtesy ride; it helps out when you don't have that availability. I feel like their cost on repairs was in the middle, compared to other quotes I received around Edmond. I have a 4 star instead of 5 star was the fact that the $150 dynastic test wasn't waived after using their services. There are a few in town that waive the fee if they find the issue & you use their services.

I don't know how truly Christian this store is. Took my car in for a serious electrical brake…read morerelated issue and after ther multi point inspection said in addition to my original issue that I needed a new engine air filter and rear brakes. They also said I needed a transmission service. So, I took it to the Honda dealership on Kelly and was informed that I didn't need any of those additional services. They stated that the air cleaner was clean, that out of a scale of 1 to ten on the brakes mine were at a seven, and they could tell that I had just had the transmission fluid replaced recently. They were dishonestly upselling. I used to use them. Never again.

Best full-synthetic oil change price in all of OKC (wth Groupon)…read more Pros: Can schedule ahead online Clean lobby with Christian music Free waters Can view car through window Free wifi Cons: Can be busy so schedule ahead.

So I'm not going to lie after seeing the reviews I was a little hesitant, Carmax sent me here for a…read morecheck engine light but I was thoroughly impressed. They had my car for 2 days and did all they could do to fix the CEL. However, BMW was not supportive in supplementing information on how to fix their specialty issue. I called/ they called me 7 times over 2 days with updates and I spoke to Tammy, and a couple of guys and they were all so helpful. They really wanted to help and eager to but sadly it did not work out. I picked up my car and they comped the diagnostic fee for the trouble. They were super nice and helpful. As far as my situation- Carmax is sending my car to a BMW dealership next at their expense.

Had to take my raptor in and again Curteous and efficient the service at Christian bros is great…read morestarted to get it fixed in Woodward but last time in edmond they were so great I decided to come back to Edmond to get the work done. A+++

The dishonesty and greed I encountered with my vehicle repair was shocking. If you are an older…read moreperson I would beware of this place.