Amazing staff and service. Highly recommend heading over here, no matter where you are in OC…read more Staff is so very patient and helpful they helped me with my complex needs as well as my cars needs.

The did a great job on the collision repair, but I was upset when i gave them a full 80% charge and…read morereturned to me with 7% charge.. I had to asked them to plug it in before I pick up the car. I had to go straight a supercharger just to make it home. Also was upset that the white leather was not covered because you can see dirt prints where you can someone with dirty hands and clothes sat in the seat during the repair. I had to go straight to O'Reillys buy leather cleaner before the seats condition get worst. Besides those customer service complaints, I will return for future after market add ons or acute cosmetic body work. Plus they are the only shop the work on Tesla's.

I had a great experience with Jack's auto store. When I needed my steering column replaced, they…read morewere as professional and communicative as possible with the timeline/pricing. They also had a decent military discount, which was nice.

Not giving any stars (Had to leave one star to submit review). We paid $4,000 for engine…read morereplacement and vehicle still has issues (have taken back numerous times only to get vehicle back with something else wrong). First when vehicle was returned us after engine replacement the a/c no longer worked (or held Freon) and still had same issues with hesitations and problems in engine. Was also told it would cost $300 to repair hose for a/c and Freon. Second time taken in for same issues we were told the mechanic had checked it and there was nothing wrong (have recording of phone calls) vehicle had white smoke coming from tailpipe and vehicle was overheating (even left me stranded on highway, vehicle would not hold water or coolant). Needless to say Connie and Jack's Auto Service have been unwilling to honor warranty and repair things that have been caused from engine repair. We took the vehicle to another certified mechanic shop (dealership) and so far have been informed of a misfire on cylinder 4 (old misfire on cylinder 6) and now (since the vehicle has been a paperweight killing grass) the hoses were not connected correctly when engine was replaced (which will cost another $1,050 at a dealership, not to mention the $300 to fix a/c, before they can check the rest of the "repair work" done by Jack's Auto Service). This vehicle has been very costly because "repairs" done by Jack's Auto Service and has left us without our vehicle (or stranded) since April 2020.

This place is amazing! John & Heather were so helpful. John answered questions and help me…read moreunderstand what 2 other shops had suggested! Integrity is still alive! They even suggested a place for some general repairs I also needed. Thought I needed an overhaul, but they were able to replace our lead frame. Saved us so much time and money. Would recommend to anyone.

Great costumer care ! I needed work on my KIA, and…read moreaccording to (kalidy Kia ) I needed a new transmission and a boot. Something just didn't seem right, and I'm thankful for that, because I would have never know how bad they were. The guys here are wonderful people and honest! They found my problem right away and needless to say just as I thought it was not my transmission. I Highly recommend A AND A TRANSMISSION IN YUKON ,OK

They rebuild my transmission and it runs really super good after they rebuilt my transmission. I…read morethought something was wrong with it after I put it in. They even came out to the house to check it out. Thanks Reeds

I have had at least 3 transmissions rebuilt here by Stan and crew and referred others for the same…read more Always have great outcome and service. 2005 Escalade is in there right now and have confidence they will get the job done right. Will advise if any issues.

We had our transmission fluid changed in our Toyota there. They did a good job for a fair price…read more Really nice & honest people.

I have a 2002 Tahoe 4x4 z71 I brought it to custom transmissions because I heard nothing but good…read morethings about them. When I dropped truck off I paid 2,150 dollars cuz she knocked off 150 dollars from the original 2300 dollar price because I've done business with her before through a company I worked for before and she remembered who I was. I paid the 2,150 up front she told me that her mechanic was on vacation and I wouldn't get it back for about 20 days. I told her that was fine because I trusted the place and was told I was getting a full rebuild I even told her no matter what was wrong rebuild the whole transmission. 21 days later I got the truck back with 400 miles on it parking receipts in the truck and gas cap missing I let that slide cuz I thought I got a full transmission rebuild for a professional shop. They gave me a 12,000 mile 12 month warranty. 56,000 miles later transmission went out took it to another transmission shop who actually showed me the old parts he pulled out of and said by how wore they were that there was more than 56,000 miles on it for sure more like 200,000 miles on those parts there were only a full parts on it that he could assure me were new. I will never take my stuff here again all thumbs down! Make your own choice but my advice is to find a professional tranny shop they used to be good from what I've told but what they did to me was unacceptable especially for the price I paid. Use them at your risk! I was assured that it was a full rebuild that's why I didn't complain about the 400 dollars and the parking receipts and the fast food garbage just remember the lady knows what she's talking about but she also knows how to talk a good game!

don't ever take gour car here. will quote you one price and then when you go to pic it up its over…read more$500. stated that it was due to having to make a custom part but was never called and asked if that would be okay. just took it upon themselves to do it and charge me way more than quoted never go here. run far away from this place and these people.

great customer service, asked a question got a straightforward answer no run around very honest…read morepeople. highly recommen

Great experience I absolutely dislike having my vehicle repaired but Jason was very nice,…read moreprofessional, fast and gave me the best estimate I could find so I had my Ford towed in and repaired he also gave me 10% since it was my first time here my clutch works great now will definitely be returning in the future hopefully not for awhile

Great mechanic at this auto repair Shop in Oklahoma City ! Fixed my car fast. Now I can get back to…read moreCalifornia. Everyone was super friendly and very quick to help us.

Fast and honest The do good work…read more I recommend for oil change and repair your vehicle

letting everyone know you want to AVOID this place just spoke with the manager about the guy who…read morecracked my windshield worse by sticking a sticker on it not only did they not take responsibility for it. They charged me. For the service after breaking my windshield worse. now I have to replace it!! thanks for nothing.