​Lauren had stamina. We started talking to her about buying a new house around five years before we…read morefinally did so -- just asking initial questions, looking to see what was possible with our income, eventually checking out some places, but waiting for the time that was right for us. She never put any pressure on us and was so patient and understanding. That was amazing. When we were finally ready -- because we have two kids and we became maxed out on space and needed a yard and basement desperately -- we were looking to buy the new house and sell our existing home very quickly afterwards. We didn't end up in a contingency, but it was similar. So our situation was complicated. Another dynamic at play was the market was turning significantly, going from a seller's to a buyer's market quickly. There was a lot of uncertainty about how quickly we'd be able to sell, and we didn't want that to be an issue with our new home purchase. Lauren was great in helping us navigate what that all looked like, giving us a good understanding, and reassuring us that it was possible, that we weren't crazy for going that route. She hired a really quality photographer, who took photos of each room from every angle, used a drone, made a video. They didn't skimp on anything and went above and beyond for what technically was a manufactured house, a simple 3-bed, 2-bath, lower-priced house. She overcame the challenges. And we learned a lot about the importance of staging a home through Lauren, to a degree I had never heard before from any other Realtors. Lauren's advice really helped us stage the house well. So with the photographer and great listing on top of that, we felt like all that contributed to us being able to sell at market value and get that offer during the first weekend that it went up for sale. Again, that's even as the market was turning. That's pretty incredible. She's really got it together and knows what she's doing. On the buying side, I would say it's the same. We had a lot of questions that Lauren worked us through, for instance how much was reasonable in terms of asking for certain repair work to be done, and how much we could request from the seller. The inspection had revealed several issues. Lauren was great navigating and negotiating that. We were able to get the sellers to drop the price by $5,000 initially, then we got an additional $10,000 for repairs, like replacing windows, get radon mitigation installed and some more small things. Lastly, we'd say Lauren was really fair and respectful, in terms of giving us information, but leaving it up for us to make decisions. She wasn't trying to push us one way or another. She maintained a neutral stance. It was very professional.

Lauren and Jay were the best realtors I've had and I've bought and sold multiple houses. I had a…read morelot of trust in them. Lauren spent a lot of time on the phone and in person explaining in detail anything I had questions about. The process was extremely smooth because of Lauren and Jay. I bought a house in Utah around the same time with a different realtor and it was an extremely different process - a night and day difference. If I could have her help me buy and sell every time, I would!

I do not know where to start. Ann Heiring, Realtor who works at this location is absolutely the…read morebest... For a 1st time home buyer, she walked me through every single step of the home buying process. From the numerous meeting times, answering all my questions to the "T", answering all the emails and texts within an hour or less and sooo much more I can't even write it all down... We went over everything that was happening at every single point of the process, I just can't say enough about her and Re/Max... Thank you Ann for all the hard work and long hours with me. The American Dream is still alive!!! HOOOAH Army Strong!!

Gordon Dean is the most dishonest realtor have worked with. I would give negative stars if I could…read more My ex and I worked together on a sale price of our house. After being told he would list it at $315,000 my ex and I worked out a settlement. Gordon pushed me to complete all the documents. After getting all the documents he needed which he told me to turn my right to him and my ex. After that was done and I had signed my rights over my ex and him decide to list it for $360,000 $45,000 more than what he said he would list it for. Dishonest unethical person. Run before you use Gordon

We wanted a Realtor that really knew Colorado Springs, inside and out. Also, since the market is…read morecrazy right now, we needed someone that knows how to navigate that craziness and help us get the house we really wanted. We found Amy and were completely satisfied. She was great to work with and we felt like she was our advocate through the whole process!

My family and I fell in love with this real estate company ever since we bought and closed on our…read morefirst home with their agent, Erika Rabet- Zeigler! Through their professional business reputation, we worked with her and closed on our first home. We were estatic! Even after the closing, Cutting Edge and Erika sent us flyers and emails inviting us to company Christmas parties, buying us free cakes, they spoiled us like family! So of course when we PCSd off Active Duty orders, we came to Cutting Edge and Erika for property management. We were provided with a confusing rent to own, Joint Venture, contract that gave Erika 51% ownership of our home. We trusted our long lasting business relationship with Cutting Edge Real Estate and Erika because they had become household names in our family. We even referred other military through word of mouth. But the unspeakable happened. Without using the power of attorney provided, Erika called our mortgage company, assumed my identity, gave my credentials to the agent on a live recording, and posted a failed payment to our mortgage account. She then alleged to make 10,000$ worth of repairs on our home, that she never made us aware of. When approached on these issues, she stated that the company made these decisions to ensure the safety and wellbeing of the tenants, and that they didn't want to bother us because we are "good people". When we got in touch with the tenants, they informed us that they signed contracts with Erika, at the Cutting Edge office, and even made a payment of 10,000$ of their money to secure the ownership of our home! We were never given copies of the contract signed at Cutting Edge and don't know why they would make this agreement with Erika to assume my identity, cook accounting books, and steal money from us and the tenants!!!! The mortgage was paid late 3/6 months. The property manager obligations were not done. The HOA has fined us for repeated violations. What did we do to deserve this? The marketing emails advised you were like a one stop shop for all a homeowners needs. I understand we come off as naive, uneducated first homebuyers. But did we really deserve this? Your reputation would have never led us to believe that such nefarious practices happen with individuals we trust our socials, birth certificates, and banking statements with. I feel violated, on so many different levels. Please be careful doing business here. As beautiful as we were treated from the beginning, we never thought this is how we would be treated coming back for more business.

Jake was amazing to work with! I would call him late at night for help and no matter what he made…read moreit happen. He's an extremely resourceful Realtor and I look forward to working with him again. Brent Bowers

Kelly Miller and Pikes Peak Dreams Homes Realty has been more of a nightmare. My 87 year old…read moremother-in-law has been a property management customer for about 7 years now and after a series of bad tenants and high repair bills she has finally had it. We tried to exit the relationship, but, Kelly has refused to release us from her management contract so she can extract the last few nickels from this arrangement. She plays hardball.....with her clients!

Sold me my dream house-very organized and professional. Their team was tenacious about sticking to…read moredeadlines. The house was presented in excellent condition. Inspector said it was one of the top 3 he'd ever inspected.

I found Brian to be incredibly unprofessional. The deal we had to buy a house from one of his…read moreclients basically fell through because he didn't communicate with them, played games with our agent about the seller's situation, and couldn't get paperwork in on time. His excuse was that his assistants were both out. Well, if you can't function while your assistants are out of the office, it's either time to retire, or maybe you should go on vacation when they do. If I could give zero stars, I would.

The whole team at Action Team Real Estate are a pleasure to work with. We've been with them for…read moreseveral years and have always been happy with our experience. They make the process really easy and straightforward. Mike, Scott, and the whole team are very friendly and dedicated.

Extremely poor experience with this company…read more Lots of deception & hidden fees. Watch out for them trying to claim a deposit in any and every way they can. That includes when you first apply calling the deposit a nonrefundable holding fee or some shit! (so just don't work with this company.) Expect not to get much of your deposit back when you move out, no matter how good you maintain the property. Its where they make there money. Robbing tenants. Watch out for the clauses in the contract that screw the tenant. Expect that they will say they can't rewrite the contract legally. (They can, they just wont because they are predatory.) Recommend any other company.

Impressive service experience! The team's integrity, expertise, and quick response time stood out…read moreto me. I wholeheartedly endorse them for any surveying requirements. Their sincere guidance prioritized my needs over making a quick profit. Rather than simply agreeing to my project and billing me, they invested the time to show that the service was unnecessary. Massive gratitude for your transparent and helpful approach, Apex!

From the owner: Boundary retracement survey, Land Survey Plat, Improvement Survey Plat, ALTA/NSPS Land Title…read moreSurvey, Improvement Location Certificates, Topographic Survey.

According to my family's experience, EXP agent Steve Herron was truly outstanding. He provided…read moreinvaluable assistance in selling their second home in Colorado Springs. I wholeheartedly endorse him to anyone in search of a realtor in Colorado Springs

From the owner: Need a realtor in Colorado Springs? Look no further than Steve Herron…read more His team specializes in residential home sales and provides his clients with stellar customer service and expert advice. They understand that buying or selling a home can be a stressful process, so they are here to make it easier for their clients. Steve Herron and his team of experienced professionals can walk you through the process of buying or selling a home with professionalism and have some fun while we do it. They also offer a range of services, such as property inspections, financing, title and escrow services, as well as home staging and marketing. With their experience and knowledge of the local market, you can trust that they will get you the best deal possible. So, if you're in the market for a new home, contact Steve today and let him help you find your dream home.

We are SO fortunate to have found Kimmie Smith at Synergy. I can't speak to the sometimes-critical…read morereviews others have written about different agents, but working with Kimmie has been a fantastic experience. Kimmie originally helped my family find a rental house, which she miraculously did in ONE DAY. Anyone trying to rent in Colorado Springs knows what a miracle that is. Despite the meager commission she earned from securing a mere rental arrangement, she worked incredibly hard all day, making phone calls and filing papers for us. So when it was time to buy a home two years later, we went right back to Kimmie. When you find a realtor who works this hard for you, don't squander them; stay loyal. Kimmie's communication is outstanding. She's responsive, clear, and accurate. The descriptions of other realtors not being responsive is definitely NOT true of her; she worked to the point of exhaustion day after day to help my family out. She was able to make appointments with us within a day to show houses, she drove all over town to see house after house with us, and was good natured through it all. Even though she was putting in 12-hour days sometimes, worn out and hungry, she treated us like viewing homes with us was the thing she'd most want to do in the world! When it came time to write offers, she worked them up without delay and had contracts in our email the same day. How to work with Kimmie: 1. Pay attention to her selective search results in your email. Even though we pored over Zillow, the house we finally picked was one we'd never even seen there; she found it through a customized search. It took her about one day of walking through homes with us to also figure out the perfect "feel" for a home's style that we needed. This is something you can't put into a search engine; Kimmie was able to intuit the "personality" of the homes that spoke to us, and begin steering us to them. And she nailed it. 2. Be in a good mood when you view houses with her. She's fun to do a viewing tour with, and you can tell she loves doing this even when it's wearing her out. Don't treat it like a chore. 3. Don't treat her like a servant or mere hired help with a business card; the more you connect with her as you talk about homes during viewings, the more accurately she can hone in on your personality and match you to a home. Kimmie doesn't treat this as "here's a list of some damn houses, now pick one already." After just a day together she was able to guide us with tips like "this neighborhood has a great stream and trail nearby, and is good for artists" and "this neighborhood's more conservative than you might like" and "this neighborhood is more laid back and less pickle-faced" (actual quote, LOL!). 4. Trust her. No need to nag or pester; if she says she'll work on something for you, she will. There was never one single time when we had to remind or follow-up on something she'd pledged to do for us. That also includes her reference to a lender; the lender she recommended turned out to also be fantastic and helpful, and is who we ended up going with. 5. Remember to ask her opinions when you view a home. She'll walk through with you, but generally keep her thoughts to herself out of respect for your own feelings about each house. After you've browsed a house with "amateur eyes", be sure to ask her, "Are you seeing anything I'm not seeing?" She knows a TON about how good a furnace or water heater is, the pipes, where the wood need fixing, what those cracks on the patio concrete are all about, where the drains lead, everything. Invite her to tell you what she notices. Don't just assess a house with your own eyes; Kimmie won't intrude on your deliberations, but she'll contribute if you remember to ask. 6. Remember, you're not her only clients. My family was amazed at how much attention she gave to us, and we had to be mindful of her own time and family and non-work life so as to not inadvertently over-use her time. Kimmie is your secret weapon; let her do her thing. We kept a casual home-viewing pace for a couple of weeks, but once we found the right house, BOOM, she went into high gear and fired off the offer contracts like a sharpshooter. That's how to work with her rhythm; enjoy the home viewings, and when you do pull the trigger, step back to let her do what she's a pro at. She'll be so pleasant, but don't take advantage and wear her out, either. Respect her time, too. And last of all, yes, this is a 100% authentic, sincere review by a real client. I'm only reporting the information that accurately relates to the experience I had with Synergy.

Avoid BHHS Synergy Realty Group, Broker Charles D'Alessio, and Property Manager Jessica Roseberry…read more They run a deceptive operation that exploits tenants and elderly property owners alike.Predatory Slumlords Deleting Maintenance Logs & Exploiting Tenants* Illegal Deposit Withholding: They charge and knowingly withhold inflated, illegal security deposits that violate state statutory limits. When challenged, they use intimidation and threats of corporate attorneys to try and silence tenants. Just giving two thumbs down.

Rachel Pugia has been the easiest person to work with. She has been absolutely incredible…read morethroughout our entire experience with Top Tier Real Estate. Rachel has been responsive, communicative, kind, and genuinely committed to resolving issues that came along with our home. She has taken the time to listen, understand our concerns, and actually work toward a solution rather than simply passing the issue along. She consistently follows up, keeps us informed, and makes sure things stay on track. When we were dealing with complicated and frustrating circumstances, Rachel has remained patient, professional, and incredibly easy to work with. She has made a very noticeable effort to help resolve issues and has repeatedly gone out of her way and taken her time to make sure we are taken care of. It is rare to come across someone who is as attentive and willing to put in extra effort. Rachel has restored a lot of our confidence in the process simply throughout the way she has handled our living situation. If you're looking for someone who is going to get the job done, Rachel Pugia is the person!

We love renting through Top Tier!! Kim is the best-- any questions or service requests are…read moreaddressed in a timely manner, it's great value for the price, and it is easy to make our rent payments through their online portal. We recommend anyone to Top Tier.