Service request was very fast. Alex was very responsive. A latch was broken. Noah (?) was very friendly and opened a door using his tools and expertise. Cost was reasonable. read more

Alex was amazing! Very nice and fast worker! We lost our key fob and we got estimates that were beyond our budget. He was the only one that got us a great price and fast service! Definitely recommend! read more

Ace Locksmith - Thank you! - Keys & Locksmiths Near Me - San Francisco, California

Alex saved the day multiple times. highly recommended. got locked out twice and he showed up within minutes read more

I initiated this request on 8/24 as I lost the key to my mailbox and would like to open it and replace the lock. Saar, the technician came out the same day and, despite quoting a pretty steep price (~$400 for opening and replacing the lock), he was already there so I gave him the go ahead. He proceeded to use a screwdriver to jam open the bail box (instead of picking opening the lock) which promptly damaged the door. Needless to say, I could have jammed open the mailbox with a screw driver if that was his best solution. He took out the cylinder o the old lock and didn't actually have one that would fit. Ok so far. He took it and said he would be back tomorrow with one that did. Before leaving, he had me pay $200 for half the service (which was clearly a mistake on my part to agree). Over the next few days, after me having to keep texting him, he said he was having trouble finding the right size cylinder (who knows...). On 8/26 I reached out to Alex at Ace Locksmith (who initiated the service) to see if he could jump in and help. On 8/27 I offered to then buy a new mail box (given that the old one is not only unlocked but somewhat damaged now) and he just replace it. He asked for the old cylinder and I told him his technician had it (by now it is already 8/29, 5 days later and I still have an open mailbox in SF...). I hold him his person had it. I did not hear back. On 9/2 I contact him again, nothing. On 9/3 I suggested again that I or he (and I would reimburse him) buy a new mail box and he just come replace the now damaged and non-functional one or, if he couldn't do that, that he tell me so and reimburse me for part of the fee I paid for the job that was never completed. It is now 9/5 (more than 10 days later) and I have not heard back from Alex nor have i received my payment back. I would say there are plenty of locksmiths around, DO NOT use Ace as the quality of the work was dubious to begin with (damaging the mail box with a screwdriver) and, if ANYTHING is not cookie cutter you might end up with a job left undone. IF you use them, only pay at the very end when the job is completed as agreed. read more

This dude is amazing! He came over, charged me a reasonable fee, and put my key back together. He didn't even try to oversell me on making a key for me. read more

Alex is so quick to help when everyone else claims to be 24/7. I've unfortunately had 2 moments with keys ...but fortunately I've had the wonderful help from Alex. He came in less than 30 minutes to unlock my door both times. We won't talk about my blonde moments . Anyway when you're over being locked out call Alex read more

ACE LOCKSMITH submitted the lowest of five bids for a project to rekey an apartment. The locksmith arrived within 45 minutes. Adam, a young man from Ukraine, speaks excellent English and did excellent work. He worked diligently and with skill, rekeyimg each lock separately and replacing one of the deadbolts at modest additional cost. I am entirely happy with his work on this project and have no hesitation recommending him for similar jobs. read more

What a speedy and friendly service! Was at my house to duplicate a key for my car within 30 mins. I'll be recommending him in the future!!

Alex showed up quickly, same day on a Sunday, to get me in to my locked storage unit.

I asked how fast he could get here. He said 15-20 min. He got here in 15 min on the dot. Got my door opened quickly. Highly recommend read more

I used this locksmith and the results were horrible. My door could not be opened. The locksmith that came out could not open door and it ended up costing me $359 to break my lock. I paid it, no choice, I am diabetic. I left my apartment, locked it, and then came back,opened it and retrieved an umbrella. I locked and left again. The locksmith that came blocked the door with a rolled up rug stored inside of my apartment with his attempts to open door handle from inside. The rug was about 2 feet in front of door when finally opened. None of his methods worked. He kept calling someone. The wire he tried to hook handle with moved rug out of place. He smashed the lock beyond repair. A new lock costing $530 was put in place. So, for leaving my keys in Uber, after attending a wake for my uncle, this cost me around $890. I know that I lost my keys. But to PAY a locksmith $360 to break a lock? I had to leave a star in the rating. Otherwise it would not be any. read more

Super nice guy. He responded in a minute and was at my apartment in less than 15. Was able to pick the lock in no time (didn't use destructive force). Will use again if I have another job. read more

Great, quick, and fast! Got a new key for the car very quickly. Alex drove up to and coordinated with me.

Alex really helped me out of a jam tonight. I locked my steering wheel with my club, as I always have, not realizing I'd left the key for it at home which was 100 miles away from SF and had no way to get it. Alex was super cool and was able to get to me really fast. After verifying ownership of my car he hopped to work on removing the club and did a very clean job of it. I was afraid the steering wheel might get damaged but he was very careful and left no marks or scratches at all. And payment was super easy as well since he was able to take Venmo. Thank you, Alex! I'm very grateful for your help. You're a real lifesaver! read more

Alex, in partnership with his colleague Noah, went above and beyond to get me back into my Toyota Tacoma after I lost the only key I had to the truck on a trip. They knew all the tricks to find the key code buried somewhere inside the vehicle and saved me the key code cost from the factory. They also reset my existing door lock only key to work with the chip code so I basically got 2 new keys. Alex worked for a long time to get this problem solved and didn't give up until the mission was accomplished. He's cute too. Highly recommend. read more

I locked myself out of a room in my house, I couldn't get in and didn't want to break the door or lock. Ace Locksmith (Alex specifically) was quick to respond to my request and showed up in a timely manner. He was able to open the door in under 10 minutes! The quote given was reasonable as well. Hopefully I don't find myself in this situation again but if so, I would hire Ace Locksmith again! read more

Left my key inside and Alex came in and did the job in 20 minutes. Thanks and highly recommend!

We loved Alex. He was so nice. He came right away in like 20 mins. Gave us a very good price and finished under an hour. Highly recommend Ace Locksmith and we will definitely use him again read more

Arrived super quickly, was super nice, and with great value on top of that!! Unlocked my door efficiently. Thanks Alex!

I needed to rekey my apartment unit in SF, and Ace was a great option. They quoted me a much better price than the 5 or so other locksmiths I contacted, they scheduled my visit promptly, and they were able to complete the job without any issues. Highly recommend! read more

Ace was very quick with responding to text and friendly. Couldn't be happier with the ace locksmith's service! Got 2 car keys programmed for my 2021 Pacifica at an unbeatable price. Highly recommend. read more

Ace Locksmith really came through for my elderly neighbor who locked herself out of her house. He came quickly, opened the doors, and gave her a fair price. We couldn't have asked for a better outcome. Thank you Alex! read more

Great service and price! Alex showed up on time and did a great job - really nice guy too

Locked myself out of new apartment and they were here within 20 min after calling, helpful and very nice! Would recommend :)

Great service! Super fast! Came right when he said he would. We locked our keys in our rental car and Alex save the day! Thanks again!

Replied via text and call super quickly. Guy was friendly and I felt safe as a solo female. They came within the time frame quoted which is helpful when you are down and out. I Would highly recommend this guy. read more

Had a problem where my doorknob was broken; he came out quickly and fixed it in an hour! Provided the replacement parts. Reliable and fast! Excellent experience. read more