I had no where else to turn, and needed to jump out of my Mini Cooper quick before it turned into a…read morelawn ornament. They have been nothing but understanding so long as they are informed of any kind of problems with payments. I don't really understand the people giving one stars reviews. This credit company is a lender that specifically deals with HIGH RISK credit applications. If you want a better rate, fix your credit. Otherwise walk to work. Thanks for being very helpful Selena in finance. Cheers.

This company says they do all different loans. But the truth is they do car and truck loans. I…read morecalled to verify they do RV loans they said yes. Then they run your credit and say we like to do vehicle loans but I'm sure another place would be able to give you a loan your credit is good and your income is good. So they rent our credit for nothing. We would have never applied and had our credit ran if they were honest about what kind of loans they truly do.

We just closed on a home last week. We had Tasha as our agent. Talk about someone who knows how…read moreto get things done. Thank you! Lucy G

I purchased my house through AmeriTitle 10 years ago they were very friendly and got the job done I…read moream now a proud owner of a piece of property 1 acre in Salem Oregon thanks to AmeriTitle everything went smooth and a patient looking forward to working with them again in the future Steve Adams 503-951-3315 if anybody wants more info call me there a great place to work with

So I'm reading the reviews on this place and if you read them all, the one star'd submissions are…read moreall frustrated individuals that seem to forget that EVERY financial institution has hiccups like this. I've had Chase, BOFA, KeyBank, ALL of them work like this. Just because you're disgruntled because you can't reach a body fast enough by phone does not warrant a 1 star review. Let me tell you about my experience(s) there thus far. I've had them for about a year. My credit card was hacked once [online purchase] and they caught it immediately. Every single time I go in there I am greeted immediately. Every service I've ever needed was taken care of promptly, from new cards, to coin counting, to ordering checks. I have the mobile app which I pay bills from, there is NEVER an issue they don't handle immediately. And let me tell you what happened just this morning. Thank you LISA FROM THE WIRE TRANSFER DEPARTMENT. I completed the wire for something that should have been paid for YESTERDAY. And while the payment was not late, it was a matter of confirming with my seller that the payment was made for shipping purposes. So I called the 800 customer service number, I hit 4..then I hit 3. And I was connected immediately. I didn't have to wait, I wasn't 10th in line, and it's already 9:40am on a Tuesday..if that tells you anything. So I explained to the young man what it was I did, and how I did it. He confirmed the payment would not go out until TOMORROW. *ALL* financial institutions work their wire departments differently. OCCU likes to LOOK at each one they just don't send them out [thank you fraud department measures!] but when I explained why and what it was, he asked if he could put me on hold. When he came back he said LISA in the wire department would pull mine and process it AND send me an email today of when it was completed. IF THAT ISN'T SERVICE AND KINDNESS I DONT KNOW WHAT IS. I asked if I could send them cookies or pizza as a thank you and he said "just pay it forward and make someone else smile we're glad we could assist you with your transaction that's why we are here". WHEN do you ever hear something like that from a customer service representative any more? KUDOS to them. Post pandemic people have no patience any more. BUT remember please-the reason you USE THEM is because they provide the human touch service large banks do not. WELL DONE OCCU! and many thanks.

Place is a joke. My loan is setup for automatic payments, that they don't take out. And goodluck…read moregetting ahold of someone. Good ol liberal Oregonians screwing it to the working man. What a joke. Been on hold for 18 minutes, still no rep on the phone. So I must not be the only one with issues. SMH Spent 35 minutes on hold, finally clicked for a call back. Lady calls back and is useless. I made a payment Saturday since they can't do the simplest of tasks. Came out of my account today, she goes I see nothing. I wouldn't trust them to watch a stuffed animal, yet alone be a financial institution. She can't tell me why 1/2 payment was taken last month, can't explain to me why I can't make additional payments and apply it to prinicipal. I have to wait for a call back after creating a ticket. Talk about a waste of time. Will be contacting the appropriate channels to get this sham of a company some sort of discipline. As they seem to think they can or can't do what they're supposed to do. AVOID THIS POS COMPANY AT ALL COSTS