I have been a State Farm policy holder since 2001. My 5 homes and numerous vehicles have been…read morecovered by State Farm in that time in 3 different states. Not a single payment was late or missed on my premium. As a responsible driver and policy holder, I decided a long time ago to safeguard myself and family from potential issues that could arise by carrying Uninsured Motorist Coverage as part of my policy hoping that I would never have to use it. We moved to South Carolina in 2021 where I switched my policy to the Jackie Stokes agency in Conway after doing research and deciding his office would be the best fit for my needs. Shortly thereafter, Jackie retired, and my policy was moved over to the Bobby Clary agency. October of 2022, I had to use my Uninsured Motorist Coverage. I was rearended by a driver who provided false insurance to the police after he ran from the accident. The $200 deductible saved me a few thousand in repairs to my vehicle. In August of 2024, I added my girlfriend and her vehicle to my policy and unfortunately, a few months later she was involved in an accident at a roundabout where it was deemed, she was at fault. Total damages of the two vehicles were around $16,000. Our vehicle was repaired by a great company in town, and we moved on, or so we thought. 2 weeks ago, we received a mailing stating that State Farm would not be renewing our policy citing the two accidents as the justification. I received a missed call from Bobby Clary's office last Friday 6/27 while out of state for work, with no voicemail left. I called the agency yesterday to discuss the missed call and was informed about the cancellation of our policy. Bobby was in meetings all day and was unable to return my request for a callback, so I was communicating with his team throughout the day. I was informed they called and, "either spoke with someone or left a voicemail" on 3/10/2025 to discuss the cancellation. I did not receive a call on that date from their office. And I'd not received ANY calls from their office about them losing a customer until they had ALREADY CANCELLED my policy. We had been driving a financed vehicle with no insurance for over a week. I requested they appeal the decision with their underwriters and was informed they would make that call and have Bobby call me back. I did not hear back from Bobby Clary until the next day (today) to discuss. He said that it only shows me being a State Farm customer 3 years when he took over my policy, but oddly, he knew the name of my agent in Florida, where we moved from, without me mentioning it. 24 years of being a loyal customer that has never missed a payment, and one at fault claim, and they dropped me with absolutely zero communication from my State Farm office other than some supposed mailings that were auto generated. Horrible communication and customer service and lack of accountability and this communication gap. Do yourself a favor and find a different agent in Myrtle Beach and a different carrier for that matter.

Bobby listened to what I needed and was able to give me a great deal! He also was able to bundle…read morelife insurance with a combined cost cheaper than what I was paying auto insurance for at Geico. Great service!

Love these ladies. i Have gone for Medicare advantage for 3 years now. Marlene is great, she is…read morevery knowledgable. I am a special case due to disability and Military which changes things a bit. Absolutely at ease at her office. P.S. she has a great vinyl collection in her office, being a vinyl music fan it is awesome.

First class all the way. Marlene was professional, knowledgeable and so very kind. She squeezed…read moreus in when she was already super busy, and I know she helped us choose the right insurance for our needs. Thank you Marlene, you're the best!

Chelsea Adickes helped us gain home owners insurance for our place in South Carolina. Chelsea A was…read morea true professional with quick response and followup. I would highly recommend Rebecca Gibson State Farm and working with Chelsea A. NV

Chelsea Adickes, Chelsea Labonte, Ryan, Jackson, and Rebecca were all such great help. They made…read morethe process so easy and helped us save a ton of money. Big thanks to Rebecca and her team!

Ms Jill is the best! She's reliable, thorough, and genuinely cares about her clients. I feel…read moreconfident knowing she's handling my insurance.

They will mess up your policy and then deny it and act like you made the mistake. Do not get…read moreinsurance through this agent.

They helped my elderly aunt with a simple will. It was done over Zoom, so no dragging her out,…read morewhich was perfect. Their contact with us has been good and we feel that she is satisfied.

From the owner: We are an independent, boutique firm, providing tailored insurance & financial solutions to our…read moreclients nationwide. Our philosophy is building a long-lasting, personal relationship and providing you with unparalleled customer experience. We provide a wide range of insurance products and financial services including home insurance, auto insurance, business insurance, Life insurance, as well as holistic financial planning, financial advice, wealth management, retirement planning, investments and business solutions like employee benefits and retirement plans. Whether you’re looking for insurance or financial services, our team is here to help you. Visit our website to learn how we can help you.

If you want your telephone calls and e-mails ignored…read more Becky Watts is your girl....Very good at lip service, but when the rubber hits the road, SHE IS MISSING IN ACTION

From the owner: Our group of individual agents represents several different carriers so we can be sure and find the…read moreright plan for you. Working with a diverse group of carriers allows us to find the best plan possible while staying in your network and your budget.

Donna made a complicated situation easy. She was available to come to my elderly aunt's house with…read morejust a couple days' notice. On time, friendly, knowledgeable, and just so helpful. Notarized what we needed, was clear about what she legally can and cannot advise. Very reasonable cost! In fact I tipped her because I thought she undercharged a little. Donna's the one to call.

Donna was quick and very accommodating with help us with notarizing our documents. I would highly…read morerecommend reaching out to Donna for all of your mobile notary needs.