1 Star -- Poor Support, Misleading Promises, and Not Worth the Money
I regret signing up with Access Training UK. What was sold to me as a flexible, supportive course for career changers has turned out to be frustrating, disorganised, and overpriced.
Since April 2025, I've been trying to resit two exams with no success. Despite being on sabbatical leave and repeatedly contacting their team, I've had no meaningful help, no clear dates, and no urgency. Head Office takes days to respond to emails, even when I've stated clearly that I'm working to a deadline before returning to work in September.
They've offered resits in Cardiff and Welwyn Garden City -- hundreds of miles from where I live in Yorkshire, which is completely unrealistic. Manchester was later suggested, but only after I chased multiple times -- and that's still not ideal.
The practical training I did in January was intense and not beginner-friendly. You're expected to learn a huge amount in a few short weekends with limited instruction. There's no real student network or support -- just isolation and pressure to learn fast from a few webinars and self-study resources. I had to buy all the key textbooks myself, even though I was told materials were included.
You're also charged £50 for each exam resit, with only a vague breakdown of what areas you did poorly in -- no real feedback or support to help you pass next time. Multiple students I spoke to had the same experience.
Worst of all, it felt like they didn't even contact me about practical training until my payment plan was nearly complete -- once they'd secured my money, the support basically disappeared.
Access Training promise flexibility, support, and a clear path into the trades. In my experience, it's just an expensive sales pitch with poor delivery, limited support, and hidden costs.
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