Our old insurance dropped our vehicle out of the blue. And Kevin and team are professional and…read moreresponsive. Kevin is especially detail oriented and took the time to break down the policy. 30 years experience is subtly on display as his level of understanding shows why this group has such high ratings. Also he was extremely patient with my wife and I as we scrambled to find our old paperwork from another company. Expertise and experience count for something. Being kind and generous with your time when you have that expertise and experience is priceless.

The owner of this location is rude and lying about offer me any, please don't do business with this…read morecompany,I regret give 7 years of my money from someone who lie and don't care about your necessities,you lying

After 4 different insurance agents told me that they could not find homeowners insurance, I was…read morereferred to Palm Valley. I was introduced to Monze Jerez and within 2 hours she was able to get a policy so that we could close escrow on time. She is an angel and without her, who knows what would have happened. There are no words that can explain how professional and how efficient she is.

Elisa was very cooperative and responsive. Prices were amazing for Mercury insurance. Some typo…read moreerrors but all are corrected.

Edgar at Mercury in La Quinta has been great! He responds to my emails promptly and if I happen to…read moremiss him by phone, he responds to my voice messages within a couple of hours. I've been with Mercury and Edgar for a few years now and do not have any complaints. Thank you Edgar!

From the owner: Personal Insurance *…read more Auto Insurance * Homeowners Insurance * Condominium Insurance * Renters Insurance * Dwelling Fire Insurance * Boats / Jet Ski Insurance * Recreational Vehicle Insurance * Antique / Classic Car Insurance * Umbrella / Excess Liability Ins. Business Insurance * General Liability Insurance * Property Insurance * Business Interruption Insurance * Extra Expense Insurance * Business Auto Insurance * Mechanical Breakdown * Employment Practices Insurance * Directors & Officers Insurance * Errors & Omissions Insurance * Workers Compensation Benefits - Life & Health * Health Insurance (Group & Individual) * Life Insurance (Group & Individual) * Dental Insurance (Group & Individual) * Disability Insurance (Group & Individual) * Long Term Care * Retirement Planning

Tony made this THE most pain free experience I had ever had when purchasing auto insurance; and he…read moredid it with one of the hardest cars to get insurance for; a 2021 Dodge Challenger R/T Scatpack. I was dreading the number I was going to get, but after a few questions he discovered things about me that would make it cheaper. When it was all said and done, it was less than $200 a month. I almost feel guilty....almost. No idea what Mark, Valerie, Cesar, Nancy, Jeff, and a few others are talking about, because I would recommend him (and them) to any and everyone I know.

I purchased an Insurance policy with Alejandra. After one year I sold my car and was charged…read more $160.00 to cancel my policy with the Manager Tony, ( Who kept putting me off saying we have bad internet service. I had to file a complaint with FTC.

I just want to take a moment to share how fantastic Tricia Chimali at Intone Insurance is! Over the…read moreyears, she's been incredibly helpful and always makes us feel like her top priority. She responds to questions quickly and guides us through every situation--whether it's our teenagers getting their first licenses and cars, buying or selling vehicles, handling updates from accidents, or figuring out the best insurance path. And that's just with auto insurance! She's also helped us with both our rental and primary home insurance, finding the best rates and coverage available. I truly can't recommend her enough--Thank you Tricia!

Switched after many years with a major company. I'm happy with my savings and coverage. Angelica…read morehas taken good care of my insurance needs and changes.

I don't even know where to start in describing how awesome Breitfeller Insurance is! They are…read moredefinitely a 5 star company in my book. They provide top level VIP/white glove service across the board. I've been working with Tom and his team for the past 8 years and there hasn't been a single time that they've fallen short of excellent. Response time is immediate and the Breitfeller team is always available to help me with getting new employees signed up for insurance. I could never imagine working with another insurance company. I will definitely go to bat for them every single time and if one day, I have my own business with employees.... hands down - they have my business.

Tom and his team are the best. You will be impressed and never disappointed with the care, time and…read moreadvice he gives his clients. Definitely worth the 5 star rating!

Very efficient and helpful getting us a new home owners policy. Very happy to deal with Mike. Thank…read moreyou.

Wow, what a great experience with Mike. Very knowledgeable and straight forward. Was great with…read morefollow up and was definitely focused on getting me the best insurance for the best price. I look forward to working with Mike very soon. Two thumbs up!

We recently purchased a property in Big Bear and felt it was important to work with a local…read moreinsurance agent who truly understood the area and the unique insurance challenges that come with mountain properties. We were referred to Farmers Insurance in Big Bear, and I am extremely glad we were. When I called, I had the pleasure of speaking with Nickole. From the moment she answered the phone, she was polite, professional, knowledgeable, and incredibly helpful. Anyone purchasing a home in the Big Bear area knows that many insurance companies will not write policies there, which often means going through the California FAIR Plan along with a wraparound policy. Nickole completely understood the process and explained everything clearly. She gathered all of my information and told me she would get back to me before the end of the day. To be honest, these days you often hear that and never receive a callback, but Nickole did exactly what she promised. Before the end of the day she called me back, had quotes prepared, emailed everything over, and we were able to finalize coverage and payment before 5:00 PM that same day. In today's world, finding someone who truly follows through and delivers on their promises is rare. Nickole absolutely exceeded expectations. If you are looking for insurance in the Big Bear area, I highly recommend calling Farmers Insurance and asking for Nickole. You will be blown away by her professionalism, communication, follow-up, and overall customer service.

Working with Christopher Thompson and his team at Farmers Insurance in Big Bear Lake, Has always…read morebeen seamless. They are easy to get a hold of , and quickly access my account to answer any questions I may have. They are knowledgeable and I firmly trust their judgment and guidance. They've been amazing, and have always found me the best coverage(s) for the best price!

Aloha is super helpful with any questions we had to make sure my mom's house was insured with the…read moreright coverage. Kelly and the team always answer every question with such patience and knowledge and we always feel taken cared of. Thank you to the team!

These guys really make things difficult if you've had an accident. They require a claim loss report…read morethat takes a long time to request. I recommend not wasting your time. Other insurers, like Geico, can pull the information directly from nexislexis. Not sure why aloha west can't do that.

Dean and his team have consistently gone above and beyond service for us! He has saved us hundreds…read moreof dollars from what we were previously paying. His response time is fast and he gets things done in a timely manner. I would suggest anyone looking for an insurance agent to contact Dean Mofidi before going anywhere else!!!

I got car insurance with these guys on 4/1/2024 I found a better deal for the same coverage with…read moreanother company. I went back and asked to be refunded. I had given them a 400 down payment. The guy kept asking for the new policy. I told him I was canceling my policy with him and getting the other one right after the cancellation. Here we are almost a month later and I'm getting messages that they are going to take the payment out of my account. When I called them they said that I needed to provide proof that I had gotten a new policy the same day I canceled with them. Don't trust these people.