Horrible l'm a senior and she took advantage of me in around 2021, I needed only liability for my…read morevehicle and she said that I could not get it without getting renters insurance with the car insurance. I explained that I was having problems where I live with mngt. & janitors illegally entering when I leave my apt. & that I didn't believe they would help if the illegal entry continued, I was forced to pay. After a year or more, I called because it continued the illegal entry & more damage. I sent photos of a new desk and much more but was told it was wear and tear. I recently was talked into getting State Farm again to cover the car because it's not working since 11/7/2025. I live in the Paul G Stewart apts and I am still being subjected to the same thing. Thanks Rose Linzy Ms. Prentiss should be ashamed for taking advantage of me!

to me, Tracy prentiss was a lifesaver not only did she lower my insurance, but she gave me more…read morecoverage at the cost of my first insurance so I have rental life insurance and car insurance at the price of my first insurance company. I think her from the bottom of my heart. I promise anybody who need insurance of any kind need to contact Tracy. She was wonderful. explain.

This agency is very well run. The customer service representatives are always professional and…read morepolite.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: IL-100660975, IN-910508

Rating: 1/5 Stars "I…read moream beyond disappointed with the lack of advocacy and professionalism from DYvonne Redmon. After being a loyal client, I faced a nightmare scenario with three storm damage claims. Despite conflicting instructions from the insurance company--including a supervisor (Derone Walters) giving me directions that led to a 'runaround'--my agent remained completely uninvolved. My husband who handles our insurance reached out for help as the company denied claims for damage they had previously acknowledged (even tarping the roof themselves). Instead of stepping in to mediate or fight for us, her lack of concern has resulted in my policy being cancelled effective July 1st. Because of her negligence in managing this dispute, I am now tagged as 'high risk' and am struggling to find any company willing to insure my home. If you want an agent who will actually stand by you when things go wrong, look elsewhere."

From the owner: Auto Insurance, Business Insurance, Condo Insurance, Home Insurance, Life Insurance, Renters…read moreInsurance.

This State Farm Insurance office is AWESOME! I wanted to…read moreget some quotes and I am so happy I came to this office Leti was very informative, professional the BEST Representative I have ever met. The Ladies there are fast in gathering information, and know exactly how customer service should be. If you're looking for Insurance Agent Albert Garcia office is the place to go.

Well I am a new addition to the company , and Al Garcia's team. This is a Great environment and I…read morehad great training. I truly enjoy my time at work because the team is awesome and eager to help every one who needs insurance . Great opportunity to learn and grow your people skills , along with the opportunity to grow within company.

Mr Sims and his staff got me through a severe illness and did an excellent job processing my…read moredisability claims and ensuring my mortgage was paid. There were days I couldn't even remember my own address and they were patient, kind, and accommodating. I've been with them since 2017 and they continue to make annual calls for review and ensure my coverage is sufficient. Highly recommend.

Since moving south 5 yrs ago , it's been tough to find good customer service and a business that…read moreappreciates customers . Rohammad and staff are great , and helpful with concerns of your coverage ! I highly recommend this location for your State Farm needs .

As a person who is very, very picky about who/what I invest my hard-earned dollars in, I took my…read moretime when it came to finding a new insurance agent. What is it about Ms. Hines that made me choose her agency to handle my needs? She's extremely personable... and PATIENT! I'm sure I tested that patience with my many, many questions. I had so many questions about so many things and she handled them all with knowledge and with charm!

Terrible Agent when it comes to details. Seems like there are no licensed professionals that work…read morein her office to assist you. You have to wait on her to call you back IF she decides too. Insurance is a business that you have to trust the person you're working with. I don't trust this agent or state farm. If you're ready to get started quick, go there. If you want knowledgeable help, customer service, returned phone calls. RUN THE OTHER WAY. Not impressed.

Now this horrible insurance agent is reluctant to cancel my policies. She wants unnecessary…read moreinformation about my new policies which is none of her business. All I want is for her to cancel my policies.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've lived in Chicago for 31 years and been associated to Allstate since 1990. I am a proud alumni of Michigan State University. I grew up in Detroit, and I am a second generation agent, following my dad's footsteps.