Carlos it hands down the best insurance agent my husband and I have came across!! He is always…read moreavailable to answer any of our questions, he responds emails almost immediately and has the best attitude, such a great personality, it is so hard now a days to find someone who is legitimately willing to help with good intentions. I can definitely assure we will be staying with this insurance agency for a long time.

From the owner: High Plains Insurance Agency is a Local Independent Insurance Agency that offers Auto, Home, Life…read moreand Business Insurance. We represent several different Insurance companies, not just one. This creates competition for you! Plus, you'll get the convenience of a local agent.

They NEVER answer the phone. We've tried multiple days and different times of the day and we can…read morenever speak to anyone.

This the WORST business I have ever been to. Hands down (I wish 0 stars were possible)…read more Joan, the manager, signs for packages that she doesn't check for, and then incompetently loses them, all while blaming the customer. Not only that but her people skills are the absolute worst, she has no idea how to help, but she has an uncanny ability to make things worse. All the while, UPS down the street was willing to go the extra mile to help me locate my package (which showed without a doubt that it was at this facility) but Joan and her team refused to help. They refused to connect with the kind UPS clerk, and refused to double check that the package was in the back. I'm truly in unbelievable shock that she still has a job with the way she treats customers. At best, I hope someone with a role above Joan's sees this and does something about it. And at the very least, I hope those who sees this review will take their business elsewhere- please, save yourself the headache and the blatant disrespect....

Just wow, Rex Young with D3 insurance is the most helpful…read moreagent I've ever dealt with. he went out of his way to resolve my issue. If you looking for cutting cost and great coverage, I highly recommend D3 Insurance in Amarillo. Paxton Whatley

Great customer service, super friendly staff. Ms Meghan was so helpful with all my questions & very…read moreknowledgeable. She saved me over $200 a month on my auto insurance, which is absolutely amazing. Every time I have called, she's been available, never acting like I was a bother. Great place for all your insurance needs.

Laura provided the absolute best insurance experience that I've ever had!! She was so kind and…read moreprofessional. She went above and beyond to make sure she was putting me into the best policies and coverages. She save me a ton of money and I'm better cover than before! I highly recommend reaching out to Laura for your insurance needs!! Thank you again, Laura!!!

I've had insurance with Russ for a few years and he's been nothing short of awesome! He is very…read morestraightforward and honest and works with your needs. I have been with other companies, and the combination of the great rates and service I receive with Russ Glaze is second to none. Highly recommend!

After 30+ years with State Farm, Russ Glaze's office is the worst experience I've had. I carry six…read morepolicies with him and receive virtually no service. Here's what you can expect: Nothing gets done right the first time. Rate increases are implemented without explanation. Staff turnover causes constant chaos. Most importantly: When you file a claim, expect little to no help. Over the years we've had a few no-fault hail and collision claims. Rather than advocate for us, his office provided virtually no support. We handled everything ourselves through State Farm's main channels. He also made a critical error handling my wife's professional liability insurance. We were told it was correct until we requested proof of coverage and discovered it wasn't. This mistake put her employment at risk. He functions as a mouthpiece for rate increases, not a customer advocate. I carry six policies and hear from Russ almost never. Do not use this agent. Switch immediately. You will be disappointed.

Worst insurance I've ever had! Messed with my insurance without my permission and took money I did…read morenot authorize! Having trouble reaching them to fight for my full money back! Very unprofessional, makes excuses instead of fixing the problem! Still owe me money and can't get a hold of them asked for corporate number to fix it since they don't want to do anything about it and did not receive it!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams.

I always thought I was getting the best rate with Alice brooks but I was wrong, and had nothing hit…read moremy record in over 10 years yet increased my insurance and auto drafted my account $180 more than the normal rate I had been paying, called the agency and she said price increase was due to inflation and she'd call back but never did, I switched insurance companies after this and my rates decreased to 1/3 of what Alice Brooks Agency was charging me.

From the owner: More choice, more savings from a local agent…read more Authorized Progressive Agency Alice Brooks Insurance is your local Agent for 36 years providing free quotes for auto, motorcycle, home, RV, commercial insurance in the Amarillo, Texas area.