Starts off smooth but rapidly declines. The PT side of the operation is great! (only reason for the the stars). Not so much for the nursing side. They seam competent in the various nurse tasks. Scheduling on the other hand is deplorable. Not setting follow up appointment/ visits. Not calling to coordinate when they said they would. Showing up unannounced. Took me six days of calling every day to finally speak with a manager... on the sixth day I threatened to drop them as a provider - a manager called back in 20 min... If it were not for my wife's physical therapy, I would drop them! read more

Upon my fathers exit from Sutter Hospital, he was taken to CountryHouse Residence in Granite Bay, and home health services was assigned to Accent Care. They have continued to provide excellent care through Physical Therapy and RN visits. We had a complication with Sutter Urology, and Stacey from AccentCare provided absolute amazing care to avoid an ER issue. As more complications have arisen, AccentCare has continued to provide responsive and excellent care. They are continuing to provide great communication, fast scheduling, and excellence resources. Big win in a complicated story... read more

I will never forget the support Mercedes Bendezu and Jessica devoted. They are angles and gave my grandmother superior care during a very fragile time. I'll forever be grateful for their skills, compassion and time. Thank you for the bottom of my heart. read more

My mother went through a triple bypass surgery. AccentDontCare was picked by us as an in-home care provider. Corporate bureaucracy at its best. They would come to make you sign a bunch of papers, check your temperature and blood pressure. That's all. Waste of time and taxpayers money. Stay away. read more

Absolutely horrible place to work!!! They accused me of things I have never ever been accused of, and the nurses are 2-faced. Of all the jobs I've had, this is in the top 5 of "worst place to work." read more

Everyone was very good. Julie is the best!!! She saved my knee! Delfin was also wonderful!!!

This company is the shits! They lie, don't even show up and the caregivers don't do anything except watch tv. They will change their hourly rate and give some bullshit reason for it read more

After my son was discharged from a hospital, I got a call from Accent. They were to provide blood draws on a weekly basis, but also said he could receive visits from a behavioral health nurse. Wow! That was good news. Jennifer said the blood draws were for anemia, but that's not what I was told. There was much confusion in the beginning. Throughout the five days I was engaged with them, things changed. They wouldn't be able to provide blood draws, but he'd still get a behavioral nurse. For the past four days, I've talked with Jennifer. Each time she told me there would be a BH nurse. This afternoon, I got a call from her supervisor. He said she told him I'd asked for a call. Not true. He proceeded to tell me that due to nature of his illness, they'd be unable to help AT ALL. This is a clearly a case of taking low hanging fruit and avoiding the more challenging cases. When will people in the care business actually care about the most ill? Instead, people like my boy are kicked to the curb and not served. They had never even met him or interviewed him!! read more

A representative signed me up for this service provider following a hospitalization for hip repacement. As this was my first experience with home healthcare I did no research. Initially they were slow to send out the RN, physicall and occupational therapists and personal care attendant. It took about two weeks to get the "team" in place and exactly one more week for it to fall apart. This company will never return calls, ever. When I asked for a supervisor, she "was not available" and never returned the promised call. The personal care attendant quit coming after the first week. Repeated calls were never returned. Finally the RN apologized saying the home health aid was ill. Seven weeks later when I was no longer eligible for services, someone called offering me a shower. The physical therapist moved before my sessions were up, no one was assigned as a replacement. The home office number in Texas is a call center, no help there. I was very ill with complications and felt hung out to dry.. The employee's that did come were professional and helpful. Their emails to the office went unanswered as well. The office staff answering calls were professional as well but clearly couldn't get anyone to take responsibility for a return call nor scheduling. Don't be fooled by their sales staff, you do not want to rely on this company to assist when you need help. You are at their mercy and they will not come through. read more