UPDATE AS OF Sept 22, 2023: Reported in writing the cracks in our master bathroom ceiling along with wet spots and possible mold. This is making us sick. read more

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My apartment has had some issues with sewage smells in the past several months. Tonight I came home from being gone less than 3 hours and my entire apartment smelled like sewage. Fermented urine and fecal matter. I requested an emergency work order be filed because the apartment is inhabitable . I cannot sleep here or stay in this apartment. It smells like a sewage pipe burst or something similarly toxic. read more

I had the unique opportunity to reach out to Arcadia when I was searching for a 3 month rental location in the DC area. I met Kb Megersa and he provided me excellent customer support and service. He worked with me to determine the unit that would best met my wife's requirements and the needs of our family. He also reached out and put us in contact with a business to help furnish the apartment during our stay. I felt he went above and beyond the norm at a time when me and the family needed to locate a place to stay and I would tell anyone ever in that situation to reach out to KB and see how he might be able to assist you. Great job all around! read more

My experience here at the Acadia has been great. Great staff all around and great amenities. The apartment unit itself has been great and a lot of issues we have faced has been resolved within 24 hours. We have had such a great experience with the front desk and especially the property manager when dealing with any questions with the apartment or if we had any issues. For the area I genuinely think the Acadia is one of the most fairly priced apartment buildings that also offer great quality! read more

We have lived here for over 2 years and have really enjoyed living at the Acadia. The community manager has always been very nice and responsive, the front desk people are always great, and maintenance has been very quick to fix any issue that we have brought up. We enjoy the amenities here (penthouse, pool, gym) and the location of the apartment. During the summer, it would be nice if the pool stayed open later, and it would be nice to have some sort of firepit on the rooftop, but the amenities provided are all great. We look forward to continue living here! read more

I am very impressed with the management, maintenance, and concierge service. The walking neighborhood and access to the Metro are key to the pleasant community experience. Most importantly, I experienced a medical emergency a few months ago; the staff response was extraordinary in assisting the medical team and notifying my next of kin. This is extremely valuable for individuals who live alone. read more

I moved out 6/20/17 and was told my refund was mailed 6/30. Hello it's 8/18 and I don't have my money. The new office staff doesn't follow up with a call, E mail or mail. 'Show me the $$$' Ibrahim was sweet, friendly, kind and helpful. He gets 5 plus. Rachid and Cesar were very nice maintenance guys. I loved the kitchen layout. The washing machine smelled often because it doesn't drain properly and the water from bottom needs removal at least monthly. The pool and roof was nice. Coffe was offered then the hours were limited, several of us grumbled about that. Staff turnover in the office was several times no consistency. read more

This building is perfect, not one thing wrong with it. Great management, great staff, great amenities. Ezra the leasing agent is so courteous and respectful and friendly. John the property manager is responsive, considerate and helpful. Brian the assistant property management is great, he lets you know that you're late on rent with handwritten notes letting you know you have 5 days or they'll cut your legs off. Cons, you ask? Nearly none. Oh wait, I forgot about the next door neighbor. I think his name is Jeff. He happens to be the world's richest man. He's so nice. He's digging a really big ditch so we can look at giant holes in the ground. He has trucks filled with dirt that adds a nice film of dust to your respiratory system. Lungs? Who needs them, right? COVID-19 has dibs on them anyway. Anyway if you don't believe me. Google Amazon HQ2 construction noise and you'll get a great feeling about the neighborhood. You gotta just live here. I pay 2900 for a 1 bedroom den. It's such a deal. I don't get to use any amenities because they are all closed indefinitely. I can't wait to jump in the pool in 2023. Yay! read more

Acadia at Metropolitan Park - Amazing neighbors near your dream apartment - Apartments Near Me - Arlington, Virginia

Edit: the review remains the same. There have been no changes to lack of response since reaching out to the manager. I'm trying to set up my move out and they are radio silent. The management team is incredibly disappointing. If you send any email, do not expect a reply. This is everything from emails about lease renewal requests to parking garage and noise complaints. I would not recommend moving here at all. Seek better customer service and living experiences elsewhere. read more

We love the Luxury living at The Acadia. PM John and APM Brian can't do enough for the community, also creating fun gathering s to meet your neighbor's. Ezra leasing agent is fantastic. Very helpful and always a smile on his face. Front desk Ibriam, Clemens, and the new concierge Z are all 10 stars they can't do enough for you, work orders , receiving delivery packages and making sure they are safe. Come make The Acadia your home great community, clean, safe, one block from Pentagon City metro station, Whole Foods is right here too. We renewed and now have lived here 5 years. And the Penthouse is amazing to grill and host friends and show them the views. read more

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I enjoy the location and amenities at the Acadia but the customer service needs to improve. A couple of recent examples - elevator on the shorter side of the building has been out for over a week (at least since Jul 4th weekend) property management still hasn't fixed the elevator or sent out any updates and rarely responds to emails in a timely manner. read more

My wife Linda had a job down in DC and she leased an apartment in the Acadia. Here is what she has to say (and I agree 100%): I lived in Acadia for almost one year until Covid-19 shut our office in DC. I went back home to work remotely. I really enjoyed the time I spent there. The building is clean and very well managed. The lobby is never crowded with a very tranquil feel to it. The gym is reasonably equipped and the rooftop facility with grills has the most amazing DC view. Ezra--one of the building managers--is a star who always went beyond the call of duty, and the front staff is professional and friendly. When something needs to be done in the apartment, they are very responsive and conscientious. The location of Acadia is really convenient to everything - shopping , restaurants, metro. If my office is reopen again , I will definitely return to Acadia. I highly recommend the building to anyone looking for a home in the area. read more

Scheduled a tour for 4pm on 11/20/2022 and NOBODY ever came to give a tour. Concierge was no help and after waiting 30 minutes I left. Highly disappointed as i was never contacted by anyone from the Leasing office even though I have a confirmation email stating my tour started at 4pm. read more

Have enjoyed living here for the past year and a half! Great amenities and staff all around. Maintenance team is super responsive and management is very proactive in notifying of any issues. Neighbors are generally respectful and friendly. Online building system is pretty useful (packages, paying rent, etc). Underground garage is secure and generally the building is quite secure. Special shotout to Ibrahim at the front desk who is always ready with a smile and a helping hand & Sheri who remembers everyone's names & is always happy to chat. 4 stars because it's not perfect, there are some units available at nightly rates, long term furnished stay and apts for resident guests to use and while rarely issues occur in common area (like the gym flooded once from heavy rains) they're addressed asap by the team. read more

I must say I love living here! The location is perfect, the building is beautiful, and the amenities are clutch. And don't get me started on the view from the gorgeous rooftop! The staff here are all very welcoming and helpful, from the concierge to the maintenance man to the property manager. If you're thinking of moving here, do it! You won't regret it. read more

I love my apartment, but we are finally calling it quits after 3 years and moving. We live several floors up from the gym and when someone drops a dumbbell it wakes us up at all hours of the night. I can hear dumbbells dropping 2 levels down in the underground garage. I think this problem can be solved with by not buying the cheapest weight equipment and flooring. The walls are thin so we can only play our TV on low and we have stopped using our soundbar for the TV. The sound problem all over the building really makes no sense because there is concrete sub flooring, so its unfortunate. I've gotten notes from neighbors asking us to complain to the county board about Costco truck deliveries in the middle of the night. If you live on top of Orange Fitness, you will hear their music running during every class. The front door fob blows out on me every winter so I can't get into my apartment, I have been told this is caused by a static charge. How much does a key cost? 25 cents? Why can't you just install keys. I can still get into my car when my battery dies. The front desk is really busy so I have to wait to collect my packages. I'm going to move to a building with a package locker for this reason. I have to run a dehumidifier in the summer to prevent mold growth. In the winter I run a humidifier so my lock doesn't blow out and I don't get nosebleeds. If you happen to be deaf this is a great place to live. The apartment is lovely, full sized washer/dryer. The staff is really friendly and try their best. The building is in a great location and is clean and well maintained. read more

We've been living here since 2017. Ever since we've moved in we have been dealing with various noises like a dog barking from next door and a garage door squeaking/grinding noise at 2,3 in the morning. I met a couple of neighbors and asked them if their floor is quite, they all have their own issues ( dog barking, loading dock noise, gym weight noise, noise from penthouse etc) so we have been trying to be patient. They eventually fixed the garage door, The dog barking issue was eventually resolved, but it took a long time. Meanwhile, we are looking for ways to get out of our apartment, as we cannot relax (or sleep) in it. This year we are dealing with a whole new level of noise. It's like somebody dropping a heavy metal hammer on the floor, sporadic throughout the day. First we thought it was from upstairs or somebody doing some construction. But it was from trash compactor noise from basement. Thanks to the noise we become early birds even on the weekend. This wakes us up every day around 6 or 7 in the morning, 7 days a week. We showed the video to management and the maintenance team came by and confirmed the noise. We emailed the management office and asked that until you figure out the noise problem, please do not run the machine at least early in the morning. A week went by and we were still waiting a response. We woke up this Sunday morning, ran downstairs to ask the front desk and trash compactor room to the stop the machine ...I do not blame the single maintenance person, but he did not have the authority to stop it... but it became a nightmare. They offered to show us another apartment, but regardless a new tenant would have to deal with this. We should not have to move to solve the problem. I am sure there are many tenants who are satisfied living in this building, and never dealing with situation like this. There are things we like about this apartment as well ( location, very kind staff at the front desk, maintenance team etc) but upper management has not immediately addressed major issues like this. That's what makes us frustrated and not recommend living in this apartment. read more

I am taking the time to write this review of behalf of exceptional service I have received as a resident of The Acadia, by namely Mr. Ezra Mizrachy. I moved from the west coast to Washington D.C. and in such a move, there were initially numerous unknowns and uncertainties for me. In every interaction with Ezra, he demonstrated an exceptional level of knowledge, not only in subjects relating to his own profession but also about many other factions of the world. The level of customer service I have consistently received by Ezra is on par with the level of customer service expected at the finest establishments within the world. His academic depth, attention to detail, and patience has proven that Ezra holds himself much higher than the minimum standard that we hope to find in every professional. Throughout all of my interactions with Mr. Ezra Mizrachy, it is clear that he possesses the integrity and skill set required to provide the best level of service with such a grace and ease about him. It is certain that he will excel in all things for which he chooses to embark. It seems to me that his poise and presentation will garner continued productivity and enhance The Acadia experience. The location of The Acadia is perfect. I am solely utilizing public transit in the DMV area and it has been quite easy! There is WFM and Core Power yoga within the block which adds to my experience in the Pentagon City community. The area is highly walkable! read more

Update: it's been months and the 2000's era tech that sends an email when you get a package is still down. Elevators still have issues. Management is super slow to respond to emails if they do at all. Everyone in building talks in the (slooooow) elevators about their frustrations. Beware! read more

Acadia is a great place to live. The team responds quickly to any problems or concerns. The maintenance staff are the best. They even helped fix my wheelchair when it needed repair. read more

This place is phenomenal! I moved here from GA and had to set up everything virtually. Ezra was amazing from the virtual tour to the lease application to the move in day. He walked me through everything and made it an effortless transition. They quickly respond to maintenance requests and the amenities are gorgeous! They have been very creative during COVID with having events for the tenants and the concierge staff is super kind. There are a lot of pet owners and the neighbors are kind. I highly recommended them for your stay both short and long term! read more

My husband and I have lived at Acadia for over 3 years and recently decided to part ways. Once we moved into our apartment complex, we loved it and enjoyed the amenities and staff. However, Acadia rating has shifted drastically due to poor staffing, broken and dirty amenities, cars being broken into our "private" garage that the residents pay $$$ for..., broken pipes and leaks, broken security key fobs, guests that don't live in the complex using the resident's amenities and even homeless squatter. The price to live in Acadia is high to have these issues. The frustrating part is how long it takes these issues to be acknowledged and let alone fix. Good luck with leasing... read more

Great maintenance team with Rashid in charge. Ibrahim and new ladies at the front desk are amazing. Nice amenities, if they are open, the property never had operational sauna, which was one of the amenities that were advertised when I first moved in. read more

Location: Perfect access to DC. Easy access to 395 (& the HOV lanes!). Two metro stops within a few blocks. There's a Starbucks in the building with indoor/outdoor seating, a few quick bite restaurants in the same building, a BBQ resturant, a yoga studio, and a Whole Foods next door! Being able to walk to Whole Foods was one of my favorite parts of living here. This particular WF has a bar, indoor/outdoor seating, and plenty of TVs screening sport matches. Building: There is controlled access to the parking garage and building. There's two convenient lobby doors, one on 12th St S & 12th Rd S. My biggest pet peeve is the lack of security once people are in the building. Elevator access is secured via resident fobs for only one of the two buildings (despite all elevators being equipped with the feature!!) There's nothing worse than some random person following you into the lobby, the concierge saying nothing, and the person follows you to the elevator. If management turned on the secured elevator access, these people would be forced to go back to speak to the concierge for access. The pool and rooftop can become full on particularly popular holiday weekends with random people that don't even live here! (I heard that secured fob access up to residential floors may be coming within the next year or so- that's good news & would be 5 star worthy in my opinion!) Location within building: I lived on the NW corner of the building, which means I faced DC & Fashion Center Mall. The NW corner units allow for plenty of natural light, a beautiful view of DC (water/Lincoln memorial), and the sunset. However, this corner became increasingly less ideal when I realized that retail trucks would be loading/unloading below me. Cleanliness: This building is pet friendly. I've seen no issues as far as pet waste or unpleasant smells throughout the building. Unfortunately the same cannot be said for outside. People let their pets pee right outside the lobby doors, making it impossible to enjoy sitting on the benches or in the park. The stench of urine is incredibly strong. The cleaning crew is here daily and they do a pretty good job of maintaining the cleanliness of hallways, common spaces, and elevators. Staff: Everyone from the maintenance crew, concierge staff, leasing office, and management are incredibly professional and helpful. I would live here again! read more

A little over 6 months ago my wife and I decided to downsize. So we sold our house and moved into the Acadia. Everything has been great so far. We are very close to work, shops, restaurants, and the metro - which makes the city and all it has to offer very accessible. The staff at the Acadia is great; especially Sherry at the front desk; she is awesome. She's always so friendly and very helpful. So far we really like where we are now and living here has confirmed that our decision was the right one. read more

I just moved in and I'm so glad I'm living here. Ezra made the experience of finding the apartment and renting it a total joy, addressing all my personal needs and setting a high standard that makes me comfortable that living here will be exactly what I was looking for! read more

Brandon was an immense help. He was very professional and very kind. I loved his energy and it made our experience amazing. 11/10.

These 5 stars are for Ibrahim. The Acadia should recognize the people who keep current tenants happy. He knows what customer service and takes excellent care of tenants. read more

I have been staying at this apartment for a year and a half, and over the course of my stay, I have been immensely satisfied with the service, respect, friendliness, and quality of the people working here. The janitors always keep the place looking spotless and are ready to give a friendly wave, the front desk team is proficient and ready to help with any issue, and the management team is exemplary in making sure everyone's stay is pleasant, always willing to think about how to solve each individual issue rather than simply defaulting to the "corporate answer". I highly recommend this place to anyone who is looking for a respectable, friendly place to stay! read more

Acadia became our home in June 2018. We moved from another state and Ezra made the leasing process very simple and easy. From day 1 Ibrahim welcomed us and ensured we had a smooth move in. Clemont and Ibrahim both are always so positive and welcoming. They are truly exceptional and an asset to Acadia. read more

We have enjoyed living at this pet friendly apartment for the past couple of years. The building is modern, the pool is a dream and customer service is top notch, especially our concierge, Sherry! read more

I have never felt the need to post on feedback sites, but I feel compelled to do so in this instance. I just recently moved into the Acadia, and from the first visit here to look at an apartment, to present, the experience has been outstanding. I can honestly say that this is the best experience at any apartment in Pentagon or Crystal City that I have lived in over the past 8 years. The leasing office, Hunter and Meleah in particular, as well as Nolan, the assistant property manager have been beyond helpful and professional. Hunter handled our lease, and he was great from start to finish. The maintenance staff are fantastic. Maximo, Rachid, and Caesar in particular have been polite, responsive, and gracious,as well as doing great work. The concierge staff as a whole are great, and though I want to give a shout out to Ibrahim and Feza, the others have also been terrific, and I just haven't learned all of their names as yet...working on it though :) As for the apartment, all I can say is wow!!! From interactions with current residents, both before and after moving in, there seems to be a great sense of community, and everyone I have met is very friendly. The lobby area and business center are eye catching, and the fitness center is very well equipped. The Sky Lounge at the top of the building is very, very nice, and if you have and eye for photography, the Sky Lounge patios provide a stunning view. On top of the staff, residents, and the building itself, the location is also amazing with a Starbucks,Whole Foods Market, and Costco 1-3 minutes walk away, as well as the Pentagon City Metro and Fashion Center a short walk away. The only other thing I can say is come and judge for yourself. read more

The building is pretty nice, but the main problem I have is the noise from the trash companies. I hope you don't enjoy sleeping in on the weekends, because every Saturday around 7:45 am very loud trash trucks come. They are so loud it rattles my picture frames, and wakes up my 3-month old, my wife, and myself. Our sleep is limited as it is - and this just makes it so much worse when there is extremely loud banging outside for a good 15-20 minutes every Saturday. I've complained but the building doesn't seem to be interested in resolving the issue, even though it's clearly that they could just tell the trash company to come a little later. Apparently, from talking to some neighbors, the trash people aren't even supposed to come before 10am in Arlington, but they do every single Saturday. I won't be sticking around long and I hope you don't end up with my apartment. read more

I'm furious about how they handle my application. I'm so mad at their employee Terrika. They seriously need to be educated on leasing procedures and proper manners. I went to sign a lease the Acadia at Metropark. Terrika Tolentino was very sweet lady but she's the worst leasing agent that I've ever met. She is not only unprofessional but also lack of communication skill. I've been waiting so long to get approved on my application and I wanted to cancel because it took forever and I didn't want to miss 72 hours refund time frame. Terrika said my application was approved but she never sent me any documents or approval letter until yesterday. After waiting almost 2 weeks to get approved and waiting on terrible management system, I decided to cancel my application. She said I missed my 72 hours refund time frame because I was already approved on Feb 18 but no documents? I'm so tired and sick of this apartment management team and now I understand why this brand new beautiful apartment building is only 50% occupied. I'm still arguing with management on getting my $200 back based on their terrible work ethic!! UPDATES: The manager called an agreed that they had some IT issues with e-mails went to spam folder, online floorplan availability, etc. He agreed to refund my application fee after all. read more

A great place to live! It is in the perfect location, with so much within walking distance. I was worried about my safety, but I feel super safe living here. It is in a great neighborhood and you have to have a fob to access the building. The parking is also secure and very convenient. Ezra made my move so easy and took care of everything for me. He is SO kind and does not let you stress at all. Ezra is professional and provides incredible service. He allowed me to arrive early and provided me with everything I needed. He is very personable. The customer service is top-notch and Ibrahim at the front desk is so helpful and will help you with anything you need. Ibrahim is friendly and so kind! The staff provides a highly personalized tenant experience. The building is very nice, clean, and well-kept. I am a clean freak, so it is great that everything is kept very clean and maintained. The amenities are also excellent! Everyone on the staff has been great and professional. My move was easy and done without any problems. I feel very at home here! I would recommend the Acadia. read more

I toured the Acadia and honestly wasn't impressed. The hallways were very dark, the leasing guy wasn't friends and seemed annoyed. Electric appliances and popcorn ceilings!!! How 80's! Also hated the carpet I had the same in my apartment in DC and snagged up really easy. read more

pros: - beautiful building, nice apartments, great gym, maintenance is responsive. cons: - still under construction. It is now 5AM on a Monday morning, and we've been woken up by drilling noises. - some of the amenities have still not been finished, or have been delayed for months. Despite the building itself being aesthetically pleasing, I wish we would have chosen another luxury apartment building. There are others in the area that are better priced, offer the same if not more amenities (and the amenities are actually complete and available), and have no construction going on at 5 AM. Overall a big disappointment. read more

The highlight of this place is Ezra. He was incredibly accommodating during my apartment search. I was relocating form Georgia and was pressed on time. Also, add on to that that I am very picky and have a lot of non-negotiables. Ezra was so patient with me. He was willing to work around my busy work schedule, he showed me several apartments several times, and he was extremely attentive. The building is gorgeous and so convenient to everything and is well maintained. I'm very much looking forward to living here. I signed on to an apartment and I couldn't be happier. read more

We've lived here for a month, and our experience has been wonderful. After visiting 10+ other apartments in the Clarendon/Pentagon City area, we walked in to the gorgeous lobby, and my immediate thought was, "what's the catch? What are they compensating for with this lobby?" I was surprised when we immediately felt at home walking in to the apartment they showed us. We went slightly above our budget, and we're happy with the decision. Our current unit has tons of natural light, and the finishes are awesome. No noise issues so far. I won't gush too much about the amenities bc you can see those on the website. (I don't think the website does them justice.) Our favorite activity is to go to the roof and watch thunderstorms roll in. On the north side, you can see all the way to the national cathedral. Ezra and staff have been responsive and professional throughout. With apartment residents, there are always awkward moments at concierge (juggling multiple residents at the same time, tipsy residents, etc.), and the concierge staff has handled them gracefully and professionally. At first, I thought 24-hour concierge was excessive, but it's really nice. There are so many evenings where a question pop into my head, and I can stop by when I take the dogs out and ask my question when they're not busy. When we first moved in, the disposal wasn't quite right, and maintenance came the next morning. We have two furbabies, and the apartment is very pet-friendly. Pet owners are conscientious - keeping pets out of the way in the elevators/lobby, etc. One of the biggest wins for us is the grass area in front of the building. It's private property and technically supposed to be on-leash only, but there are a ton of well-behaved dogs that go off leash throughout the day, especially after 5:00 pm. It's the best dog park around. 3.5 min walk to metro. The mall has everything you could want (4 min walk), and I'm not even a mall person. Whole Foods across the street. Core Power yoga and Orange Theory downstairs. Professional crowd. Oh and the Acadia gym is awesome. It's not just a dude gym with huge dumbbells and single exercise machines. Row machine, fitness on demand (yoga, Pilates, dance, etc.) in a separate room so you're not on display. Highly recommend! read more

I have lived here since April of 2016. The front desk staff, the leasing staff and the maintenance staff have been outstanding. This was my first experience living in an apartment building like this in a big city and they have all made it a happy one. I would recommend The Acadia to anyone! read more