We are beyond grateful for the quick response and HONEST evaluation of the crack in our window. We…read moreare on a road trip, 500 miles from home, and the technician (Sorry, we forgot your name.) told us he could do a little repair and we could get home safe. He could have sold us an entire new window. Thank you for your honest expert opinion! The peace of mind is priceless. If you need glass repaired on your auto, go here!!!

I was going to cancel my appointment as I needed to leave town by early afternoon. SFAG assured me…read morethat they would get my vehicle in right away so that I could head out of town on schedule. They over delivered. My vehicle was ready an hour and a half earlier than they told me it would. I highly recommend.

So, I call for an appointment and order a windshield. Terry says he can do mobile service. Then…read morewhen the glass comes in, he says it would be easier if I brought it to the shop. Easier for him I assume. So, okay whatever. Then he tells me my appointment is at 8AM and I ask for maybe a little later in the morning and he asks, "how much later" and I tell him 10AM. Then he tells me "That's too late". So, I bring the car in at 8AM and he tells me "It will be done this morning". So, I go home and wait...... finally calling him at about noon. He says the car is ready and I ask him "don't you usually call a guy and let him know when the car is ready to go"? He then tells me "I told you it would be done this morning". Needless to say, I won't be going back.

Wish I could say I had the opportunity to review the quality of this shop's work, however due to…read morethe owner's complete lack of common curtesy and disrespect of another person's time, I can only review the shop business practices... I filed a glass claim with my insurance company on Aug. 2nd due to a stone chip...The insurance rep. advised me that Auto Glass Express is one of their preferred shops...However, there were no openings until Tuesday Aug. 6th...Immediately following the call with my insurance company, I called Terry at Auto Glass Express to set an appointment to repair my windshield...This was at 1:25 in the afternoon...I left a voice message I stating that I live in Parkston and I am willing to travel to Mitchell in order to make this claim a little smoother for him and to possibly get the repair sooner...I also drove by the shop only to find that the shop was closed...Terry returned my call on Saturday the 3rd at 7:57 am and left a message advising me that he would be in Parkston on Tuesday the 6th and could repair the windshield then...I returned his call at 2:59 on Saturday the 3rd and left a message asking what time he would be in Parkston so that I could plan my day to be available for him...After not receiving a call from the shop, I called again on Monday the 5th at 3:52, again another voice message requesting when he would be in Parkston on the 6th so that I could plan my day to be available...Again, no response... Having not received any response from Terry, I continued with my day by playing bingo with my wife and disabled brother-in-law, in Mitchell.....I FINALLY received a voice message from Terry on Tuesday the 6th at 11:02 stating that he was "on his way" to Parkston and that he wanted to set up an appointment....FINALLY A RETURN CALL......Terry waited until the day that he said he could meet with me to finally call and confirm an appointment. I guess Terry just assumed that I would sit around the house all day waiting for him to show....That is just a complete disrespect of another person's time....How does anyone run a business like that????? Needless to say, Auto Glass Express is not going to get my business....Any reputable business that does not have the common courtesy to return calls and the decency to respect another person's time, DOES NOT deserve to get my business....

Met with Anthony he really went above and beyond after hours to fix my windshield on our van. He's…read morethe main guy to go to for quality service and subject matter expertise. Thank you.

Oh bummer. On a cross country road trip in our Corvette and just outside of Souix Falls we heard a…read morerock hit hard. And there was that chip on the front windshield. I immediately searched for a Safelite location in Souix Falls and found this one. Hooray! We drove to the location and a guy there said he could get it taken care of in about 30 minutes. Wow! That's service. The nice lady behind the desk submitted something to our insurance company and there was no charge. Free of charge is awesome! Everyone was super nice and we were back on our way within about 45 minutes.

I wanted to thank you all for the outstanding service we recently received (5/30/17-6/3/17). We hit…read morea deer on our way up to a fishing trip, and limped into the dealership and Abra Auto Body where Don Meyer took excellent care of us. We were able to drop off the truck, get Don the insurance information he needed, and jump into a loaner car so we could be back on our way to the lake. While we were enjoying our fishing trip, Don and his crew worked quickly to get the truck repaired and ready to go for us. We were able to make arrangements to pick the truck up Saturday 6/3/17, on our way back home. The truck looked great and we made it back to Omaha without a hitch. Thank you all very much for the quality work and the outstanding customer service you provided. You made what could have been a very painful process into a great customer experience!

Brought my 2020 Nissan Rogue in for a windshield replacement- their quote was hundreds less than…read moreother places, they got me in incredibly fast, and the work was exceptional. All of the sensors and electronics worked great and the staff was amazing to work with. I recommend them to everyone and would never go anywhere else. From first phone call to driving home with a new windshield, my experience was second to none.

Great customer service we got in right away and they gave us a loaner while it was being worked on…read more The lady at the front desk was very helpful as was Travis he checked in with us several times during the process and kept us informed. Would definitely recommend Dakotaland Autoglass.

Great quality service highly recommend them. Reasonable pricing, quick response, and years of…read moreexperience.

Was going through town, and wanted to get my daughters vehicles windows tinted as a gift for her…read moreaccomplishments on her first year of college and athletics done, and seen this place was close to my hotel and seen some pics from others vehicles done... I called them up, they told me to come in at 8am, and it would take a few hours, got there at 8am, they got the vehicle in and done within a 1 1/2 hours... super fast, very detailed and informative of the package we bought and will help with anything since we are from Montana and will be passing through a few times a year... I highly recommend them 100%

This place is terrible, do not go by quote because they charge you double, would not ever recommend…read morethese people for nothing. And their customer service sucks big time. They tell you oh we shouldn't have left that paperwork with you it had pricing on it and then they charge you double of what the paperwork says. Terrible that is all I can say we will never use again or recommend to anyone!!!!!!!!!!!!!!!!!!!!!!!

Absolutely would never recommend to anyone that they use this company. They kept making…read moreappointments without ever talking to us, we'd sit around waiting and they were a no show 3 times. First appointment they showed up and had the wrong windshield. The last time we had an appointment scheduled, during the time they were supposed to show up their system changed our appointment to the next week. Called in and was told the manager was going to call the tech and they'd call me back in 15 minutes. 3 hours later still no phone call from anyone. Worst experience with a completely inept company I've ever had. There are much better glass companies out there.

If you want high-quality work from a locally owned small business, go to Glass Tek! This was the…read moremost convenient and most economical windshield replacement I've ever had! Ray was responsive to text messages, answered phone calls, and gave me an honest deal on my 2023 Chevrolet Malibu windshield. Glass Tek was $150 - 500 less than other estimates from franchise/chain glass repair shops in east-central SD. And their estimate was exactly the same as the final bill. I give this place my highest recommendation!

Ray the technician came to our home promptly. He was polite and professional. He repaired our…read morewindshield chip well and for a reasonable price. Many thanks Ray!