I called Steve at Ability Repair on a Saturday and scheduled an appointment to have him repair my Kenmore washer on the following Monday after reviewing his excellent Better Business Bureau Rating. Steve called later that day and we were able to reschedule the repair one day earlier as he had the suspected failed part in stock. Steve arrived promptly at 10:00 AM, quickly diagnosed the problem, repaired our washer, and billed me for exactly the same price he had quoted over the phone. I would have no reservations about recommending Steve to friends and neighbors for appliance repairs. read more