Halle Hancock helped get a new auto and umbrella policy. She was thorough and quick in getting…read moreanswers to my questions and ensuring I had the proper level of insurance. I highly recommend working with her! Steve B

Great staff here especially Tanner. We made a change and it was easy. They paid a lot of…read moreattention to us. Hoping others also join State Farm and call Curtis or Tanner to handle their insurance business. Thanks guys.

We love Paul and his staff. They have gone over and beyond to help us with our insurance needs.read more

I've been with Paul for at least 7 or 8 years now and I've always been very pleased. I had to…read morechange my agent when I moved out of state a few years back and I realized what a huge difference it makes when you have someone like Paul and Shannon working with you. When I moved back they were one of the first calls I made. I'm a lifer!

Reception actively ignores you when you enter the office and she is literally three feet from the…read moredoor; very awkward. I was hoping to address an issue in person - one that they had created - that after four months still had not been fully corrected. When I saw how unfriendly their front staff was, I immediately left as I was not willing to watch this woman's eyes dart around instead of acknowledging me and at least telling me she would be with me shortly. Our business with them was cancelled shortly thereafter and it turns out we saved at least $400 a year by doing so.

Came here desperate, needed a quote in a rush, Cassie is an amazing person! Cassie, got me a quote,…read moreblazing fast! few questions asked, figured out quickly I was a State Farm costumer, got my quote rolling and added to my account, what a super star! Happy to continue the relationship with this agency!

She could be more responsive to her customers when they are having problems with State Farm claims.read more

Very good attention to detail. Well-run office. Very professional. I have several auto policies as…read morewell as life policies with State Farm. I just moved to the area from California and was recommended to Sandy Rudolphs agency. While I liked the service from my former State Farm agent, this office operates at a much higher level. Sharon, the office manager followed up within a few days of our meeting to make sure we were pleased with the service- which we were. We were absolutely pleased despite all of the complexities and demands they had to meet. We recommend Sandy Rudolph State Farm very highly.

I'm a prospective client, and my husband and I are seeking new insurance for our auto and home. A…read morefew weeks ago, when I called, Victor, one of their agents, took the time to meet with us and gather our information to provide us with quotes. Victor is the sole reason I'm giving this company any stars in my review. I'm also a local business owner in the Taylorsville area. When I asked Victor if he could arrange a meeting with the owner to learn more about the business, he agreed. A week later, I received an email from Victor informing me that Lance, the owner, was too busy to meet with me. Determined to get to know the business, I decided to walk in and introduce myself. To my surprise, Lance agreed to meet with me and scheduled a time for me to come in and discuss it. When I arrived at the scheduled time, Lance came out and requested a rescheduling. I agreed, and a few days later, I attended the rescheduled appointment. However, Lance made me wait for 20 minutes before finally coming out and dismissing me, stating that I wasn't worth his time. He even invited another man into his office, who had just arrived, while he blew our scheduled appointment off. While I appreciate the positive aspects of their business in the Taylorsville area, particularly the efforts of some of their agents, I believe they should address the treatment of the female business owner.

Very disappointed with this insurance company. Rates constantly change without clear explanation,…read morecommunication is poor, and you never really know what you're being charged for. After years of being a customer, I've seen mistake after mistake and very little accountability. If you value transparency and consistency, I'd recommend looking elsewhere.