Warning: don't ignore the other negative reviews, the majority of the staff will be actively hostile towards you when you enter.
Needed to print ONE COPY of a single-sided B&W document on A4 of around 100 pages. I phoned ahead to make sure it'd be OK - was told by a very helpful lady if I arrived after 10pm to go round the back, someone would be able to help me out, and that it should be fine as they're open 24 hours. She found my even asking quite humorous and assured me it was a trivial task.
Arrived at 21:40. Found myself in a room full of printers and people, both of which were mostly unoccupied.
Was told by a unnecessarily large group of staff (who didn't seem to be up to much until I tried to get their attention) that what I was asking was utterly impossible to do before 10pm, which is when everything stops. I tried pleading with them that it wasn't a particularly big document and I only needed one copy - I tried reasoning that I would probably be able to do it myself - I tried appealing to their sympathy because I was in a desperate position. They weren't having it.
I didn't think 24 hours meant "closed at 10". I also didn't think that printing a single file required supervision from multiple staff members, but apparently it does, and when they're unwilling to help, you can forget it. Finally, I didn't think it would take 20 minutes to print a SINGLE copy of text document numbering only 100 pages on standard A4. If this is true, they're all blisteringly incompetent anyway and you should probably not use their services on that basis alone. They just repeatedly told me to leave - one of them snidely remarking that perhaps if I wanted my documents printed I should have arrived earlier.
So, it's not 24 hours in any sense, and the staff (excepting the one I spoke to on the phone who was apparently absent when I arrived) are incredibly unfriendly and unhelpful. In fact, I'd go so far as to say some of them were legitimately malicious and probably took some enjoyment in turning me away. I know at least some people who work there must be professionals who want to do their job properly, but unfortunately the ones I encountered in person were absolutely dreadful. I rarely leave reviews, in fact, this is the first negative one I've left on anything in years: avoid this establishment at all costs. read more