I had Jennifer who assisted me on getting my bumper fix on my 2025 Hyundai Kona. Overall the office…read moreand Jennifer are amazing and kept in touch with me on updates. Can't recommend them enough. Very great people to work with.

I DO NOT RECOMMEND ANYONE PURCHASE A VEHICLE, ESPECIALLY IF YOU ARE A WOMAN. I've had several…read moreinteractions, all bad. The finance buy lied to my face when making my purchase but of course didn't put it in writing. He said, "if anything happens in the first year you are covered." Lie. The 1st repair was an emission purge valve, not covered. 5/7/26 I went in for my 2nd free oil change and issues with the A/C. I was told by the service guy that it was covered under the extended warranty I purchased. I scheduled my appt and dropped it off. They called, guess what, it's NOT COVERED. I feel this was a bait and switch. They offered me 15% discount, but that is a joke. The right thing to do would be to charge me for the parts and suck up the labor. DO NOT BUY A VEHICLE FROM LAKELAND AUTOMALL - WORST CAR BUYING EXPERIENCE EVER AND I'VE OWNED 7 or 8 vehicles; I'm 60 years old. THEY WILL TAKE ADVANTAGE OF YOU!!!!

They sell piece of shit cars lie about the condition and inspection of the car then get mad when…read moresomeone calls them out

Soulless fvcks.. You…read moredon't have "clients", you have "victims" and "prey". BBB Complaint Details: Vehicle purchase with (non-optional) two year/24000 mile warranty on 12/15/23. I am well within the warranty period and mileage (11000 miles driven since purchase). Within a week of purchasing the vehicle, the upper radiator hose blew off the radiator. I had a list of issues with the car and was told by the manager of OKCarz in Tampa to not worry that the warranty would cover ALL of it. They (OKCarz) authorized replacement of the waterpump. However, the waterpump that was installed was a used, Chinese knockoff that was graded C (barely functional) by whichever junkyard it came from. This waterpump lasted six months before I had to replace it again out of my own pocket. I did this to ensure that quality, new OEM parts were being used. Now, the radiator has gone bad. Pep Boys in Daytona found a leak in the radiator in the exact place where the upper radiator hose connects and the issue began. The warranty company, which is owned by the same entity as the dealership, has denied the claim by saying that the radiator is NOT part of the engine. Yet, the water pump that damaged it is. Bu the time I reach the end of the loan, this vehicle will have cost me $31000. I asked for the number of their legal department and was told "This conversation is over" and hung up on without another word. The manager at Pep Boys can attest to this as it was said during a call to get the work authorized. All I want is for them to have the smallest hint of integrity and fix the issue. Otherwise, this will become a legal matter. I don't care that this is Florida, which has very little in the way of consumer protections. I was rushed through the paperwork to purchase the vehicle with ample time to read through it, no doubt a sales tactic as I witnessed it happening every time I had to go back. I have been transferred to a full voicemail box, hushed and hung up on. My patience is wearing incredibly thin at this point. Picture of the "Brand New" water pump that was installed attached. I smell Class Action Lawsuit in the air

muy buena experiencia . excelente atención del señor…read morevendedor Emmanuel y del señor que nos atendió para firmar los documentos

Daughter wanted to look at a camary she say online. I went along...car sold, ok look at another…read morecamary..in body shop can't find it, ok look at a corolla hybrid. Drove did paperwork find out it was sold...ok enough of the tricks...new corolla not on stock for $24k+ 3.5 hrs and no car....very apology new software..not a customers issue... Dont bother go to Tampa

On 9/29/25 I purchased a car at Regal Kia at Lakeland, Fl after signing all documents and completed…read moreall the process, the salesman said they had lost a key to the car. (A key he mentioned costs about $500) He said would have the key turn in to me in no time. I came back on 10/3/25 ( missed work) only to be told they CANT find the key. Today is 10/9/25 I have been given the run around regarding this issue. I had to missed work again and things I had to do because he stated the key guy goes to the dealership on Thursday, I am here asking for a loaner while they fix THEIR MISTAKE and they are denying to provide one.

Started on 2/10 with frannie she was great .on 2/11/26 grannies was great again was told today 2021…read moreChevy spark was 10,000 to fill out credit app at 11:30 am and we will call you back by used car department after report on credit came back , dolce would call me e back . At 3:00 pm i called them back because nobody ( dolce) did not call me back , talked to frannie again she is the best , she apologized because car was under contract and not available she said i could speak to the manager in used cars and connected me. Explained to him what happened and said he couldn't do anything about it , Explained to him I'm retired was in customer service industry for 52 years and said you always call people back and all he said was they were to busy. I then asked him why I should come back, I do not have a car an he said if he was me he wouldn't and I was shocked .Worst customer service ever ( besides frannie was excellent and went above and beyond only one) I had and I will not be ever back still looking far car elsewhere, image that .Thank you Robert G Maher. Zero star do not go there .

Bought another car at Carmax. I was in and out in an hour. Jasmine was extremely efficient and…read morefriendly! I love the no haggle no hassle experience and excellent value. Thank you Carmax!

Carmax is awesome!! No pressure, no stress, the end price was less than I had expected. I could…read morenot believe how easy the process was. Was in and out in 2 hours. It took longer to take a single test drive at the dealership. Will never go to a regular dealership again!

My service advisor Robin was awesome. Mostly a pretty positive experience. For the most part I like…read moredoing business with the dealership. My only concern was the service recommendation on my paperwork. It said I needed a transmission flush. I had a transmission flush at this dealership at around 58,000 miles. My car currently has around 72,000 miles on it. That's less than 20,000 miles. Far too early for a transmission flush. Other than that all was good.

Robin is the most wonderful person working in your service dpt. Also that wait time has improved…read more Very satisfied.

Danny was very kind and helpful. Took great care of us! The other lady, not sure how to spell her…read morename but it's pronounced i-e-sah, was very helpful as well. They went the extra mile for us.

I absolutely recommend anyone needing service to drive the extra hour to another Ram, Dodge, Jeep,…read moreChrysler service center. I have brought my truck in 3 times and each time I have been incredibly frustrated with service, or lack of service. Every time I call no one answers. They ignore me for 25-30 min when I arrive, I just stand there. They won't even look up and say, "hi, be with you in a minute" and they avoid eye contact. 1st visit the quote for oil change with online service was off by 2x the price. 2nd time; they charged us a huge fee for diagnosing our truck and resetting computer, even though I had a coupon that said it was free. They said there was nothing wrong with truck, it just needed a quick reset. Their justification for the high price of the 2 min reset, "you should have told us you had the coupon when you pulled in". I tried to fight it and in the end I ate it, coupon in hand. Fine. 3rd and final; the truck started to make a horrid sound when turning left and the 4-wheel trouble light came on. Because they are closest dealership and I did not want to risk driving truck to another far away dealership I decided to try once more with them. When I brought truck in the trouble light was off but sound still happening. They diagnosed computer and found no reason. I said to go 40 mph and turn left and you'll feel/hear it. They drove it and said it was fine. I begged the desk girl to have tech call so I can explain. No call. They said there is nothing wrong with truck and charged diagnostics fee. The sound/feel happened less then 2 miles from dealership. TO ADD INSULT- they sent me a message to bring my truck in for a trade in value... are you serious. A couple days later I get a message begging me to give a good review.... Then the desk girl texts me AGAIN, asks me to bring truck in for routine oil change. It's not time and they will never get my service again! I will buy my next new Ram 2500 anywhere but here!

This was the best car dealer I have ever been to. A great buying experience!!!!! Thank You, David…read moreand Billy. You guys are the best!!!!!!!!!!!! David and Catherine Deans.

From the owner: Deal Time Cars and Credit formerly Central Florida Auto Wholesale has been in business for 9 years…read more We have 7 locations with over 1000 vehicles in Central Florida. We have the easiest and fastest in-house financing program and provide the best quality vehicles. Every vehicle is guaranteed with a Free 2 year or 24,000 mile limited Warranty and lifetime service at wholesale parts and wholesale labor. Here at Deal Time your past doesn't matter to us. You come as a customer and leave as part of our family. We have great cars, trucks and SUV's at our used in-house financing dealership. Every vehicle is in great condition and has been inspected by our certified technicians. If you need a reliable car, truck or SUV, but have bad credit or no credit, we can help! No gimmicks, no promises we can't keep. At Deal Time Cars and Credit your credit beacon score doesn't matter! We provide good people who have credit situations with bad credit great cars, trucks, and SUV's and can help you rebuild your credit because we report to the credit bureau only a few dealers have this capability! So, if you need a quality used vehicle, don't have great credit and want an opportunity to prove you are more than your credit score.

Laura is wonderful along with the rest of the staff. They programmed a new key fob for me. While…read moreexpensive, i had no other option and they accommodated me and my daughter, gave us coloring pages, and they have snacks sand coffee. they were so kind!

Salesperson: Pete Katona is an amazing person, kind, and respond in a quick and professional manner…read moreto all my questions and needs. Curtis, his manager was very pleasant and helpful Mike in finance super friendly and professional as well. This recent purchase is my third at this dealership. However they have served all my 3 cars prior to this one and overall the experience has been acceptable. This dealership for me is family. I will recommend it to anyone 100%

Living in Wesley Chapel there is a dealership on every corner and we searched them and ones in…read moreTampa and Plant City searching for the right Chevrolet 3500. We saw one advertised at Lovering Auto Sales in Lakeland. I called and Blake and Brant answered all of my questions. We drove out the next day and it was the most pleasant car buying experience we ever had. They do not add on thousands in dealer fees and packages you do not want. A simple 399.00 dealer fee is it besides the tag and tax. When a family owned business is around since the 1960's you know they must treat their customers right. They have great prices and outstanding customer service. Truly worth the drive to Lakeland. I highly recommend them.

This used dealership is amazing. The people there were super nice. Happy with my new Yukon.read more