My last service call was in 2016 and was 5 stars, and Patrick Reilly still gets 5 stars…read more My 19 year old dishwasher decided to squirt water on the kitchen floor. Mr. Reilly diagnosed the problem as a leaky housing, which costs almost as much as a new washer. He advised against repairing it. While he was here I asked him to replace the belt on my clothes washer. It wasn't spinning up to speed like it should. On examination, the old belt was starting to fail at the splice, so it was replaced. Now my clothes dry in half the time. Service was excellent. Calls were answered. Questions were answered. Arrival was on time as promised.

I called Reilly and left a message at noon, and Patrick was here by 3 pm. He diagnosed the problem…read more- the doors had sagged and weren't closing properly anymore. He fiddled with them and got them both to close properly. He also gave me some useful tips to try to keep this garage fridge working properly in the heat of the summer. I was very happy to have my fridge fixed, and to find someone who is so prompt, friendly and reasonable. I will definitely be calling Reilly for my appliance needs going forward. Thanks Patrick!

Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

Pleasant to deal with, was available as soon as possible where others had to make an appointment a…read moreweek or so out. Dryer works great now

The owner contacted us and came to repair the stove. Did a great job!! Was very helpful and moved…read morevery quickly to assure we were taken care of. I would buy from them again.

one older male employee was aggressively pushing me to buy, even trying to force a better deal on…read moreitems that were already 50% off. Now that I want to return these faulty products, the store refuses to take them back. I strongly warn anyone against buying from WNY Appliances 4 Less. Their appliances are advertised as brand new but many arrive with scratches, defects, and malfunctions. I bought several items that broke multiple times, and while the store sent repair technicians, the problems came back within days.

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

We live in the Northtowns and when our appliance repairman retired, a number of friends recommended…read moreAll Appliances. We didn't even realize they sold appliances but when our old washer broke we called the owner, Mike, and he professionally told us that it wouldn't be worth repairing such old equipment. We bought a new washer and dryer pair from him at very competitive prices and they were just installed by two young men (Alex and Christian) who were excellent. Efficient, helpful and polite. Will definitely buy future appliances from them.

With years of satisfied service from Satellite Appliance Repair. I highly recommend them!read more

I really appreciated their knowledge, professionalism and more important honesty. They answered…read moreall my questions without giving me the impression I was bothering them. I couldn't be happier with their service. Thank You Satelite.

Great service, wonderful family business, very fair prices. They were very helpful with…read moreanswering all my questions. Highly recommend

This is the most terrible customer service I've ever experienced plus I bought a washer because my…read moreold one broke it was a faulty washing machine and asked for a refund didn't get my money back and they refused to compensate for giving me a faulty washer

Always prompt, reasonable and professional. Haven't used them in a few years but hope he's still…read morein business.

I'm a repeat customer and will continue to be one, whenever the need arises. He's excellent. Is…read moreable to diagnose problem very quickly and accurately. Quoted me a reasonable price over the phone, assuming he was correct. He came very promptly, was polite, pleasant, courteous, and wore a face mask without being asked to. His diagnosis was correct and offered a way to solve the issue at a cheaper price. He also made a very non-pushy suggestion for a very inexpensive ($15) upgrade to the agitator that would improve the machine's performance. We took him up that suggestion. The overall price, including tax, was still lower than what he estimated over the phone. As long as he's in business, he has our business.

Rick is without a doubt the best when it comes to repairing an appliance. He is very helpful and…read morealways knows what is wrong and what needs to be fixed. You will not find a better person to come to your home to get your appliances working again. Thank you Rick for your exceptional Service.

I highly recommend Rick's Appliance Service. Was able to book an appointment within 48 hours (it…read morewas not an emergency). He called to give me a time window. He identified my problem and gave me the cost up front. Clearly knows what he is doing.

Almost avoided Orville's based upon bad reviews...glad I did not! Got the dryer that I wanted…read moredelivered with haul away of my old one for $100 less than the base price of the same dryer at Lowe's. Customer service was excellent both in store and with delivery.

Never again! we'd give no stars, if we could. We've…read morepurchased many appliances here over the years, and have never had a bad experience. We won't patronize them again, for sure. We purchased a d/w and a OTR microwave, and paid for installation. The mess that was left behind was no where near "broom clean." In addition, when we opened our front door later in the evening, we found boxes, plastic wrapping, parts, etc strewn across our steps! the employees had entered thru our rear door, so we had no idea they had left such a mess behind. not only was the d/w poorly installed, it took us sending multiple photos and e/mails and making several phone calls to get someone out to correct the issue. We try to support local companies, but when friends purchased appliances for less money from one of the big boxes, had no installation problems and no debris left behind, why would anyone shop at orvilles? Past experience certainly no longer predicts current service.