We went to our Ethan Allen showroom and encountered a problem which we found at other showrooms…read more Our furniture, like us, is vintage after living in five different homes over lots of years. Current furniture designs do not fit (too big, too close to the floor, wrong look, too soft, ...) our decor. Charlotte, our Ethan Allen designer took the time to visit our townhouse where she verified the problem. She suggested having our present furniture re-upholstered (which had been done about three times before). Charlotte helped us to select colors and fabrics to complement our existing living room. By email we were updated with the schedule. The furniture arrived in a reasonable (3 - 4 week) time. We are very pleased with the result. It is beautiful, comfortable furniture in our style at less cost than new and much less cost than redecorating. Our two cats approved of it also.

When I needed high quality, stylish couches & ottomans, I turned to Ethan Allen, for these…read moreinvestment pieces. Every person involved in the manufacturing & inspection of my furniture, hand-signed the tag, located under the cushions. With this quality, I trust the springs are 8-way hand tied. The frames are made of hardwood & have lasted (& will last beyond) 9+ years. Yes, they were expensive (I earn a middle class salary & I used their interest-free credit), but I can expect them to last & look good another 10+ years. Also, I'd be remiss if I didn't discuss their fantastic Sr. Interior Designer, Charlotte Parent-James! This lovely woman, whose design esthetics were influenced from growing up in Europe, as well as design school, has an amazing eye. She paired my furniture with fantastic wall colors. She also made spot on paint color suggestions for my kitchen cabinets, which look wonderful in my open floor plan.

I highly recommend Southern Trust Estate & Auction Company for both your auction sales as well as…read moreto purchase items they are auctioning. From beginning to end of the estate auction they handled everything in a very professional manner. They took time to listen to our concerns and work with the family throughout the process. They worked diligently to insure the process was a successful and smooth experience.

UPDATE! Within a day I received a call from Rebecca Stephenson at Haverty's Corporate Office! I had…read morea pleasant conversation and sent detailed information about the claim. She went out of her way and went ABOVE and beyond and got the claim overturned by Guardian. I was expecting them order a new middle panel, but a new couch will be delivered on 10/10! She made it a priority to call me before she went out of town to let me know it was approved too. Karin at the Asheville, NC store has also been a delight to work with since the beginning. Thank you Haverty's!!

Over the past 1.5 years, I have shopped several times at this store and have been happy with my…read morepurchases. This latest purchase was not a similar experience. I went in looking for a small coffee table and found one that is glass/metal/wood. It was just the right size and matches the end tables I had bought a year ago. It was a good price, so they suggested that I just pick it up at the store when it arrived instead of paying almost $100 for delivery. In the past, I have had my purchases delivered and they arrive in one piece and are placed where I want them. This latest purchase made my head spin....is this now IKEA??? I arrive and am directed to the back for customer pick-up. The guy loads a box into my car. I bring home about 100 lbs. of coffee table PARTS!!! What??? The instructions say I will need to furnish my own screwdriver, they even have a picture of a good old standard screw driver;...so I go to my toolbox and get one. Part of the assembly ( an hour of IKEA-like hell ) is to screw the wooden panel into the frame. There are no holes or starts of holes in the wood. It would take a young athletic person with a LOT of muscle to put those screws into that thick hardwood panel by hand with a standard screwdriver. Sheesh. I am neither young, nor athletic. The metal pieces that are labeled with letters A, B, C, D are labeled with stickers that don't peel off. I tried soaking them off with a damp towel, but the adhesive is still on there. Can I use acetone or Goo Gone on them?? I have no idea. It could very well ruin the metal. I cannot predict....so I leave them as they are. I get my power screwdriver out and attempt to assemble this coffee table. But, because of the plethora of right angles, one cannot drive the screws straight in through the holes in the metal brackets and into the wood panel. It is not possible. The screws, then, end up at a slight angle and are not flush with the surface once they are all the way in. By the time I am done getting the pieces out of the packaging, assemble it as well as I can with the resources I have; I was quite ready to throw the thing on to the fire pit and burn it. Haverty's needs to put signs on all of the furniture that requires the customer to assemble it. I would have NEVER bought this piece if I had known. You are going the way of IKEA and it's not a good look. I'm in my early 60's. I deserve, as your customer, to be warned. I thought I was shopping in a fairly classy furniture store. I guess not-so-much anymore.

Company filed for bankruptcy. As they are closing all their stores, guess this location won't be…read moreopen much longer. With their being gone, seems like that would be a problem, when something goes wrong with what you bought.

Great job delivering my new couch! Chris and his partner did a wonderful job! They were very…read morecareful and quick!

We had a fantastic experience at Mattress Firm. We walked in knowing we were short for time and…read moredidn't know if we could accomplish what we wanted that fast. April was an amazing to work with and not only did we lean what we wanted, we finally figured out which setup was right for us. From the second we walked in she asked us where we were in our journey and listened. Instead of trying to sell us on things we weren't shopping for she was able to answer all of our questions and point us in the right direction. We had lots of questions and was able to understand the best way we could compare beds that were even there by understanding the materials and coil count. I really feel like she finally helped us make a decision best for us after months of researching. It was such a long process but wish I would have gone to see April sooner since she was so knowledgeable I could have saved ourselves a lot of time. Highly recommend if you're on the hunt for a new sleep setup. Was great we got Labor Day sale prices! Hurry over.

José took great care of us down there at the store 2 days ago when we bought our mattress and fully…read moreadjustable frame. He was a great help and let us try out everything from the low end to where we were at in the middle to the high end. We upgraded because of the experience with José. Clean store, never was busy both times we went. Adulting is a bummer when you have to buy necessary stuff likes beds, but the sleep is worth it. They also have financing or cash/credit obviously. Good experience. Check 'em out- Mark R, Asheville, NC

I wandered into Mattress Man today, feeling rather hopeless. I have spent 3 days, desperately…read moresearching for a 'comfortable' mattress - at a reasonable price. I'm not exactly sure - 'why', my compass pointed me here? But, I am SO grateful, that I took a chance". I have have had a 'sudden and emergent' need to find new housing and furniture. Wes was absolutely AMAZING! He was very knowledgeable about his products, and he was very HONEST - about what might be the 'best fit' for me. He didn't pressure me, or try to 'up sell' me on anything. He even made sure that I would have my bed delivered and set up - in less than TWO DAYS! Absolutely GRATEFUL for Wes today!

Me and my friend were tired from walking all around the stores in the area, she had a bit of a…read moreheadache and the store owners son let us lay down in the display beds for over an hour with no interruptions. Amazing customer service and a peaceful environment, I almost fell asleep! 6/5 from me! the guy was cute too

Being new in town, we didn't know where to get our new mattress. After reading reviews of Mattress…read moreMan and wanting to support a family business, it was our first stop. And our last stop! Adam was informative, understood our unique needs immediately, did not do any pressure sales at all, just informed us on the options based on needs, and gave additional feedback when asked for. We have a very comfortable mattress with a great warranty at a good value. So very highly recommended!!

My wife and I planned to visit this store and one other mattress specific store in Hendersonville,…read morebut after spending time at this store with Brent we felt comfortable enough to buy. Brent was VERY informative without being pushy. Yesterday we had been to two mattress stores in Brevard and we didn't learn 1/2 as much. Brent did a great job and was very personable. We felt we got a great value and we're fairly treated!

joe!!! your are awesome bro. joe went out of his way to find me a piece of glass that i had to have…read moreby 10am for a customers cabinet and he found the piece and had it cut and wrapped by the time i got to the store and i was only 7 mins away. gold stars all day long. i literally searched from south carolina where im from to hendersonville and i can only say god was on my side today lol. but no one had it in stock or could even get it. so hats off young ace hardware. also the customers are met with a smile and how can i help you and actually have knowledge of the store and products. i witnessed two customers get help and serviced within the 10mins i was there. awesome crew yall have.

Great store and great staff. If you have a question about your project this is the place. Can't…read morerecommend them enough!